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2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
A much requested feature has just been released; the ability to print payslips for multiple employees from a pay run in one go! 🎉 Check out the full details and other inclusions of this update below. ✨ Printing payslips for multiple employees from pay run You can now select one, multiple, or all payslips within a pay run…
A brand new update has just landed for Reckon One, and this one includes a much-awaited enhancement to our payroll reports along with a bunch of other enhancements. Check out the full details of this update below. ✨ Year to Date option now available on payroll reports! Our payroll reports now include the ability to Include…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
Hi, I've ticked 'include annual leave calculation' in pay item—superannuation— leave tab. However, the SGC still can't be automatically calculated in pay run when there is a leave. I need to manually adjust the correct super amount. Could anyone help me out, it's annoying. Thank you.
I'm facing Tech error for EOFY and waited two weeks and still unable to resolve. anyone facing same issue?
I have reverted some pay runs to draft, but i now want to cancel the draft and leave the pay run as submitted originally. If i delete the draft will it delete the original submission
I'm trying to log on to my payroll app on an ipad and keep receiving an error message, "Couldn't load your book." Log on is correct and I receive a third factor authentication code. This problem has been occurring since I first tried to log in after July 1. Any suggestions?
Hi. just as the title says when I try to open the payroll app I get the below screen but there is no available update in the app store.
Is anyone else having trouble logging in to Payroll? It keeps sending a code but will not accept it. I have tried about 15 times and no luck. Thanks
Hi I'm setting up an allowance that attracts super. I've not been able to differentiate between the super options of 'include statutory super' or 'include super guarantee'. How can I determine which one to use? Thanks
Hi Rav, I just processed a pay run, and when I view the pay run screen it shows the amount of employees processed and net pay as double; however, when I click into the actual run - it's just a standard run of 13 employees. When i created the bank file it also doubled up. Can you please explain?
If I archive a terminated employee am I still able to access their information if I need to?
Hi Am processing first pay run of the FY and there is an error with the Net Pay figure In the "Employees in this pay run" screen the correct Net Pay is showing on the "Pay runs" screen where I would do the STP submission the net pay is doubled I dont want to submit a STP for the incorrect amount Please help
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