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Want early access to inventory? We're working on some super exciting stuff in the area of inventory in Reckon One and we can't wait to start sharing a sneak peek with our Community 🙌 If you've been looking for inventory features in Reckon One, then we’d love for you to be part of an upcoming beta feedback group. We’re…
The upgrades just keep coming and we're super excited about this one! Payruns have received a major improvement in this latest Reckon One release! Check out the full details below. ✨ A new & improved payrun experience! Creating a payrun has been given a major enhancement with the introduction of a full-page editing screen…
This is a big one. Reckon One has just received an update which includes some very highly requested improvements including the introduction of Custom Saved Reports, a simplified & more intuitive Reports screen and a lot more! Check out the full inclusions below. ✨ Custom Saved Reports are here! We're super excited to…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
Good morning. I am processing a termination payment for an employee & am having an issue with annual leave hours accruing & showing at the bottom of their final payslip. I did a manual calculation & compared it with what is running through the payrun & all those figures are correct. But when I mark the payrun as "Paid" &…
Hi Why would the leave balance not update after a pay run is done. The below staff member had a total of 177 hours, taken leave 76hours but no update. No update on their pay slips either. There's 3 staff members with this issue, all others are correct. I cannot see anything obvious; we use Reckon Hosted. Thank you
Hi, I've ticked 'include annual leave calculation' in pay item—superannuation— leave tab. However, the SGC still can't be automatically calculated in pay run when there is a leave. I need to manually adjust the correct super amount. Could anyone help me out, it's annoying. Thank you.
I'm facing Tech error for EOFY and waited two weeks and still unable to resolve. anyone facing same issue?
I have reverted some pay runs to draft, but i now want to cancel the draft and leave the pay run as submitted originally. If i delete the draft will it delete the original submission
I'm trying to log on to my payroll app on an ipad and keep receiving an error message, "Couldn't load your book." Log on is correct and I receive a third factor authentication code. This problem has been occurring since I first tried to log in after July 1. Any suggestions?
Hi. just as the title says when I try to open the payroll app I get the below screen but there is no available update in the app store.
Is anyone else having trouble logging in to Payroll? It keeps sending a code but will not accept it. I have tried about 15 times and no luck. Thanks
Hi I'm setting up an allowance that attracts super. I've not been able to differentiate between the super options of 'include statutory super' or 'include super guarantee'. How can I determine which one to use? Thanks
Hi Rav, I just processed a pay run, and when I view the pay run screen it shows the amount of employees processed and net pay as double; however, when I click into the actual run - it's just a standard run of 13 employees. When i created the bank file it also doubled up. Can you please explain?
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