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Hi Everyone! 👋 Writing this regular post is one of the favourite parts of my role. We love reading and listening to every piece of customer feedback (and not only what’s shared directly with Reckon; but also far and wide on the internet); digging into it and really understanding what's happening. We work hard on figuring…
From 1 July 2026, employers will be required to calculate and report Super Guarantee using Qualifying Earnings (QE) as part of the ATO's Payday Super requirements. If you haven't completed your setup for Payday Super yet, there are just a couple of steps. ✨ Qualifying Earnings Under Payday Super, super guarantee and super…
✨ What are Qualifying Earnings? Under Payday Super, super guarantee and super payments made under collective agreements, are calculated from an employee's qualifying earnings (QE). Qualifying earnings is a new STP reporting category which includes payments from ordinary hours of work, and some other payments. QE must be…
Happy EOFY everyone! Its that time of year again and if you're starting to get prepared for your EOFY finalisation, then hopefully this tip makes things a lot easier for you. I'm going to highlight a couple of reports that I'd highly recommend utilising to help make your EOFY reconciliation a breeze 🙂 ✨ The STP YTD Report…
PAYROLL SCHEDULE REPORT For the past few months, our PDF version of the Payroll Schedule no longer fits the columns onto one page. Is there a reason for this? As a result, we create an excel or CSV file and do all the fitting to page so that we can print off. We don't use a PDF editor other than the basic Adobe. Knowing…
During the setup of Reckon STP, 2 entries were made for one employee. While the original entry was archived and all entries relating to this person were deleted and done again, it appears that STP didn't show this. The ATO shows the 2 entries. Is there a way to combine the 2 entries for the one person? I rang Reckon, but…
I was logged into payroll, went to check an employee's bank details, received an error unfortunately didn't capture it, logged out, couldn't log in for ages, eventually logged in, selected employees now have a blank screen, anyone else having issues with payroll today. I need to process my payroll today!
what do i need to do when its asking me to review details> ive already added the super fund etc but still keeps asking me to review it
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I own 2 businesses have been using Reckon Payroll for 3 years. I did the pay run for each today. When I submitted the first one to the ATO I got an error. I logged out and back in. When I tried to submit it again, it told me the I needed to register the software with the ATO. (Which of course I had already done years ago.)…
Received these error message when logging into Reckon One to complete payroll today. What do i need to do?
This error message comes up when I hit the 'Mark as Paid" button to finalise a pay run
When trying to mark payroll as paid I am receiving the message below The journal does not balance ($104,870.87DR vs $97,363.33CR = difference of $7,507.54DR What is this?????
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