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We thought we’d wrapped up our final Reckon One release for 2025… but we’ve managed to squeeze in one more! This end-of-year update delivers a highly requested new feature - the ability to easily access all payslips for an employee! Plus we've added a range of other improvements and bug fixes to round out the year on a…
Welcome to #TipTuesday! Today we're going to focus on voting for ideas that are raised here on the Community 🙂 We’ve seen a lot of great suggestions coming through lately when it comes to ideas/feature requests for Reckon One (keep them coming!), but we'd love to see more votes as they're exactly what help guide our…
The latest Reckon One update has just landed and its a big one! You can now connect Reckon One with Stripe for easy payments and we've also upgraded the items screen to an all-new experience. Check out the inclusions of this update below! ✨ Stripe is now available with Reckon One! Connecting your Reckon One book with…
2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
I am employing a working holiday maker for a couple of weeks to help with harvest. She is being paid a flat rate. When I go to add her details I can't get past the leave entitlement area. How do I show that she is not accruing any annual or personal leave. The system won't let me put in zero amounts for accrual rates per…
I have just processed a termination payment and when I try to send to Reckon GovConnect it comes up with the following error: His phone number is recorded correctly. I terminated someone in the same file in January without any problems. Does anyone know how I can fix this? Thanks
I have terminated an employee but when I try and send to ATO it is failing and coming up with the message - object reference not set to an instance of an object. What does this mean and how to I correct. Thank you
Can someone please tell me where to add an RFB (grossed up) in a terminated employee's details so that the benefit to that employee (which, for our employees is a benefit paid for by the company) appears on the STP? I am assuming that this item will not affect the employee's gross or tax. Your previous answers do not…
I got this msg last week on my regular pay runs and termination pays this weeks pay run worked fine I tried to submit last weeks again no luck. Clearly program must of had a glich as nothing had changed with my employees -yet I found a phone with space and suddenly a 0 in someone's base rate?? (thanks for suggestions on…
Hi Team, I am going to do a termination pay soon using this STP2/Reckon Payroll software and I am not sure what is the best way to do it in this new system. My understanding from searching on the Reckon Community Board suggests the termination pay should be done separately from the normal pay. Is this correct? The employee…
Just wondering if anyone else has the above problem, perhaps it is an error in the set up for Salary Sacrifice? This is using reckon payroll - exported data from Payroll Premier. I have been running both pay runs to check for any errors. Thanks Chris
Just wondering how do I get the total wages paid per employee in a report now that we have moved to the new payroll system from Quicken (September / October 2023). Will I need to add the wages paid from the old system, Quicken, to the new system, Reckon, or is there a simpler way to get the total paid. This will be very…
I have received the above message for 2 employees who took Annual leave in the past week. The Annual leave item is showing this message: STP reporting category: Unused leave on termination which I have not noticed before. This is a screen shot of the entry: Why is this occurring?
We had encountered below errors this month when submitting last couple of payruns. Could anyone please share how to solve the error below? Thank you.
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Click here to check out details of the new features, enhancements and bug fixes released to Reckon Payroll!
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