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Hi Everyone! 👋 Writing this regular post is one of the favourite parts of my role. We love reading and listening to every piece of customer feedback (and not only what’s shared directly with Reckon; but also far and wide on the internet); digging into it and really understanding what's happening. We work hard on figuring…
Here's a new Reckon One update coming your way and it includes one of our longest standing feature requests! Check out the full inclusions below. ✨ Ability to assign invoice number Its finally here! 🎉 You can now assign and change the invoice number when creating an invoice in Reckon One! This gives you the ability to…
✨ What are Qualifying Earnings? Under Payday Super, super guarantee and super payments made under collective agreements, are calculated from an employee's qualifying earnings (QE). Qualifying earnings is a new STP reporting category which includes payments from ordinary hours of work, and some other payments. QE must be…
If I try to create a new employee via the Reckon or Payroll windows, I get as far as leave entitlement and then can't go further… can't save, or anything… the first step where we put in the employee details works but doesn't save. I had support on for the first time and we finally got one employee entered. When i tried the…
Everytime I try to validate, this error appear. I disable the super fund already and no employee is associated with this fund already.
Hi, anyone having issues logging in to payroll? I logged in this morning and it was all good now I am getting the message Access Denied you do not have permission to access this page?Any help would be greatly appreciated Thanks, Bernadette
I need to revert my payrun to draft to update super fund of an employee and mark it as paid again. Will resubmission of payrun for the second time give me any problem in the future?
This discussion has been moved.
This discussion was created from comments split from: Is Reckon Payroll Down? I can't access payroll to submit my STP?.
This discussion was created from comments split from: Payroll MFA not working.
Hi Team, Could you please advise if there is a Webinar available to watch in regards to managing employee leave details i.e annual leave paid in advance, long service leave, time in lieu as well as other types of leave? Thank you.
Running into errors while trying to stay on top of your payroll submissions can be frustrating. If you are encountering a You don’t have permission to access Reckon Payroll error while trying to use Reckon Payroll that can be frustrating, especially when you’re trying to stay on top of your payroll submissions.…
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Manage wages, leave, super and Single Touch Payroll for your employees!
