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We thought we’d wrapped up our final Reckon One release for 2025… but we’ve managed to squeeze in one more! This end-of-year update delivers a highly requested new feature - the ability to easily access all payslips for an employee! Plus we've added a range of other improvements and bug fixes to round out the year on a…
Welcome to #TipTuesday! Today we're going to focus on voting for ideas that are raised here on the Community 🙂 We’ve seen a lot of great suggestions coming through lately when it comes to ideas/feature requests for Reckon One (keep them coming!), but we'd love to see more votes as they're exactly what help guide our…
The latest Reckon One update has just landed and its a big one! You can now connect Reckon One with Stripe for easy payments and we've also upgraded the items screen to an all-new experience. Check out the inclusions of this update below! ✨ Stripe is now available with Reckon One! Connecting your Reckon One book with…
2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
Hi, for some reason my subscription ceased since my last log in so when I logged in today I was prompted to subscribe. I did that today (at the full price of $9.99 per month) but when I tried to create a Pay Run for a past pay period a message popped up “Failed to create pay run. Please try again” How can I create a pay…
How do you fix this so they are successfully sent to the ATO?
Have had issues with some payroll where dates are entered for when leave is taken. Thought the functionality of entering leave dates was great...but then turns out that Tax is then calculated wrong. The only way to correct this is, do not put in dates, or if you do, you will have to manually adjust to the correct tax. Very…
Hi A reckon One ( & payroll) file has been shared with my partner email. I can see a notification "Book has been shared with you by accounts@*****.com.au 17/1/2024 15:56:51"
Hi guys. Hope someone can help me with this problem. I cannot add an employee's details. This pops up: Employee details not saved Super fund needs to be linked a super contact. Checked the list of Supers on our system, I cannot find any information about this.
How can I export Payroll reports to excel ? I can only see a print option.
I discovered today that I have three error notices form ATO - Reckon needs to put in error email so when you log out you find out that something has gone wrong. In any event I need a fix. I spoke to Reckon Global support and they said they would look into it but after reading several blogs today it suggests you don't have…
Trying to revert to draft in order to update some employee status before resubmitting STP reports, but it only lets me revert the most recent payrun. For every other one, it says that it successfully reverted to draft, but the status does not change on the pay runs. I've had an open case on this for months and haven't been…
Hi everyone. I have just migrated from Payroll Premier to the new Reckon Payroll. My client is in the hospitality industry and we calculate annual leave/personal leave on a 38 hour week, as it should be. Staff hours vary each week could be 45 hours one week could be 24 hours the other week - they are part time/permanent.…
I have added two new employees and notice their annual leave and personal leave is not updating even thought it is set up the same as all other staff. Thoughts on why it is not updating automatically. Thank you
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Click here to check out details of the new features, enhancements and bug fixes released to Reckon Payroll!
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Manage wages, leave, super and Single Touch Payroll for your employees!