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We’re super excited to announce that we've partnered with Beam! This new super payment solution allows you to seamlessly calculate, process and submit your super contributions directly from Reckon Payroll. Say goodbye to third-party portals and file uploads and save time on admin! Here’s why you’ll love Beam Super…
Welcome back to another #TipTuesday! Today we've got a cool one for our Reckon Payroll users! 🙌 Recently, the pay run screen in Reckon Payroll received a major revamp to make navigation easier and more streamlined. Lets take a look at a few of the new customisation and navigation inclusions. Customising the Pay Run List…
What is the Reckon Referral Program? The Reckon referral program aims to reward our valued customers like you for helping us grow our community and reach more individuals who can benefit from our services. Use your referral link to invite friends and family to try Reckon One or Reckon Payroll. When they subscribe for 3…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
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Check out our Reckon Payroll how-to videos for tips & tricks and help with common tasks!
Reckon Mate is the employee companion app for businesses who use the Reckon Payroll App. Reckon Mate gives employees the ability to check payslips, leave balances, superannuation, deductions and allowances right from your phone!
We have just done our first pay run since moving from payroll premier to reckon one and I notice that the YTD totals have not updated in the employees file - they have on the pay slip but not when I go to edit employees - still showing old totals. Thoughts?? Thank you
I have just migrated to STP phrase 2, and attempted to update an employee details. Then this happened: If I enter the edit employee it allows me to go into the Leave set up, then save and I received this message: Employee details not saved ErrorCode occurred while creating employee from the payrun Need help how to resolve…
I've migrated to STP2 and all was going well until the app froze on my iPhone 13. I've tried downloading again but nothing moves it. What is the solution? I can't seem to complete the pay run on the desktop either although it's not frozen there.
We have just switched over to Reckon One from payroll premier. The first pay run has been undertaken but the pay slips are not being received by email by either the employees or myself (cc myself). I have ticked the employees and sent by the program but they are not being received - all staff emails are correct Appreciate…
I have upgraded the system to STP phase 2 , I am unable to add new employee. I am informed that" employee details not saved because super fund needs to be linked a super contact". However, I can only complete leave entitlements settings, the rest function appear to be grey, no way to move to other employee setup function,…
I am having an issue with one employee coming up as incomplete after migrating our data yesterday . Employee details not saved ErrorCode occurred while creating employee from the payrun I have gone in and changed the email address which the system accepts but on the leave accrual page I get the above message no matter what…
Once I have logged in to Reckon one book and across the top it says STP Phase 2 is here! Head over to our new and improved payroll experience and get ready for the next phase of Single Touch Payroll before 1 October 2023. Learn More Click on that and you select company - step 1 of 3 Step 2 of 3 is Status ACTIVE Branch…
We have just moved from payroll premier to the cloud based payroll program - I have just tried a pay run and note that the superannuation is not being calculated despite being set up in each employee - even when I go to modify in the pay run to percentage as it keeps defaulting to super rate it doesn't calculate. Any…
In Phase 1, I could set up the default password when I send out the payslip. For existing employees, the default password still works. I have added a new employee. Where do I set the default password? The new staff just told me that her payslip is not password-protected. Also, where can I set up the default message with…
We have just moved from payroll premier to cloud based payroll program and after my first pay run the pay slips are not going by email even though I clicked email payslips and cc myself - none were received by employees or myself. Is there a specific setting that needs to be updated? Look forward to a reply as soon as…
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The Reckon Payroll App is available on Android & iPhone
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Manage wages, leave, super and Single Touch Payroll for your employees!