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We thought we’d wrapped up our final Reckon One release for 2025… but we’ve managed to squeeze in one more! This end-of-year update delivers a highly requested new feature - the ability to easily access all payslips for an employee! Plus we've added a range of other improvements and bug fixes to round out the year on a…
Welcome to #TipTuesday! Today we're going to focus on voting for ideas that are raised here on the Community 🙂 We’ve seen a lot of great suggestions coming through lately when it comes to ideas/feature requests for Reckon One (keep them coming!), but we'd love to see more votes as they're exactly what help guide our…
The latest Reckon One update has just landed and its a big one! You can now connect Reckon One with Stripe for easy payments and we've also upgraded the items screen to an all-new experience. Check out the inclusions of this update below! ✨ Stripe is now available with Reckon One! Connecting your Reckon One book with…
2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
Hi, When I go through steps for payroll Phase 2. I get to step 3 and where it says book name it is shaded out and I am unable to enter anything here to be able to go onto next step. Have tried on multiple computers and restarted steps multiple time and will never let me go further, until a book name is entered which I…
Unable to delete spaces in ABN in new Reckon Payroll, wont allow you to make any changes.
When I last spoke to technical support, I was told that we were unable, at this stage, to email payslips to employees. Does anyone have an update as to when this will be available? Thanks.
This discussion was created from comments split from: Payroll Premier Desktop..
Hello, I've upgraded from payroll premier. I found a fix in your community for the above problem: "In Reckon Payroll go to Settings - Superannuation- Configure pay preferences - add a tick on all of the earnng items you need to super guarantee to calculate on." This sounds good but when you go to Settings, the only…
Hi Rav, Can you please assist with this issue, why Tax withheld is showing Nil. Please refer to below screen shot. Noting that the Tax withheld for the 'Full Time' employee are all showing correctly but not for 'Part-timer', example below. Issue with another part-timer, showing incorrect tax withheld (too little tax) vs…
Hi, just upgraded Reckon One Payroll to STP2. An employee is transitioning from casual to part time, so need Annual Leave & Personal Leave to be activated. But there is no option to activate Annual Leave. The 3 dots on the right hand side are missing for Annual Leave and Personal Leave. How can the 2 leave items be…
Hi Rav Am having issues sending my STP2 declaration to the ATO. Book 1 - no issues - Book 2 has been a whole other story! Here's the snip Cheers Janine
Hi there Not having much success with trying to complete my Employee list because I have one employee who has a 'Foreign Resident' which the Checklist has input itself. I cannot input any information for the 'Home Country' field nor can I delete this employee anywhere. Help please!
I'm stuck in a loop and cannot process payruns as I get an error msg: "InterimSTP2EmploymentTypeld can only be used on STP version1. Super fund needs to be linked a super contract." The bot did not help at all.
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Click here to check out details of the new features, enhancements and bug fixes released to Reckon Payroll!
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Manage wages, leave, super and Single Touch Payroll for your employees!