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Hi Everyone! 👋 Writing this regular post is one of the favourite parts of my role. We love reading and listening to every piece of customer feedback (and not only what’s shared directly with Reckon; but also far and wide on the internet); digging into it and really understanding what's happening. We work hard on figuring…
✨ What are Qualifying Earnings? Under Payday Super, super guarantee and super payments made under collective agreements, are calculated from an employee's qualifying earnings (QE). Qualifying earnings is a new STP reporting category which includes payments from ordinary hours of work, and some other payments. QE must be…
Happy EOFY everyone! Its that time of year again and if you're starting to get prepared for your EOFY finalisation, then hopefully this tip makes things a lot easier for you. I'm going to highlight a couple of reports that I'd highly recommend utilising to help make your EOFY reconciliation a breeze 🙂 ✨ The STP YTD Report…
I am using the payroll app however I need to report for a second branch using same abn.What are my options I have had a look at reckon one but is all a bit confusing.I do not need to do invoices etc just report wages
We are planning to implement TSheets, for field tracking software can this be integrated with Reckon One
Hi Rav, I urgently need to pay out someone's annual leave on termination and the system is not calculating the PAYG. I have called the help desk and all they're saying is that it could be a glitch and they need to time to look into it. I need to pay this person today! Surely - that response is unacceptable. Why cannot i…
I have 2 employees with a portion of there super in the RESC coloum. How do i change this for that column to be zero
Employee receives a Daily Travel Allowance, and when we edit the Travel Allowance Qty, on the side screen it is calculating correctly, so we click DONE & DONE, however on the main screen for the PayRun it isn't changing from their base qty? When I try to edit this employee again, it is correct in their side screen Summary,…
Hi All, Still having issues with Annual leave and Personal leave accruals for plumbers ONLY, We have plumbers who accure 0.8 hours per day but if they take AL or PL it doesn't accrue. Reckon have tried to sort this but to no success. When the payrun is completed before I send the employees the payslips, I go in and amend…
I would like to customise the payslips in payroll premier as some are spanning over 2 pages, is this possible? also i want to remove some pay items from the payslips when they are not in use that week. please advise
I use Reckon payroll through a subscription in apple store. However, I am retiring and someone else will be taking over using the app. How can I change the method of paying for the subscription for the app.
Hello, I have scheduled fortnightly pay runs set up, when I select fortnightly pay run this morning it has the same dates as the previous pay run, what would cause this? thank you
Hi, I had just migrated from old payroll premier to new one at the end of August 2023. The problem with new payroll premier is it taking too long to loading and updating pay run items. For example, in old payroll, for one employee, the template set up was so simple that line after line, I can enter the ordinary hour, times…
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