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This is a big one. Reckon One has just received an update which includes some very highly requested improvements including the introduction of Custom Saved Reports, a simplified & more intuitive Reports screen and a lot more! Check out the full inclusions below. ✨ Custom Saved Reports are here! We're super excited to…
We're starting 2026 off with a bang with Reckon One's first release of the year and its a good one! 💥🚀 This update includes a brand new Single Touch Payroll (STP) report which will make your reconciliation a breeze plus bunch of other enhancements & fixes. Check out the full inclusions of this release below. ✨ STP Year to…
Welcome to #TipTuesday! Today we're going to focus on voting for ideas that are raised here on the Community 🙂 We’ve seen a lot of great suggestions coming through lately when it comes to ideas/feature requests for Reckon One (keep them coming!), but we'd love to see more votes as they're exactly what help guide our…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
Hi i recently posted about a duplicate pay run I have contacted the ato and they are unable to delete it so it is still being calculated in the ytd totals. The duplicate pay run is not showing up on the app i am using however if i do another pay run and do a minus for those totals will that fix the issue???
i'm unable to product a ABA and payslips are not sending? any support on this
Hi, I'm unable to edit payslip for individual employees in the upgraded payroll - the right hand pop-up comes up blank when I click the edit button. Also, in the "employees" tab, some of the employee details cannot be viewed and gives an error message: Can someone from the reckon team look into this? I sent message through…
One of my staff ( i have 8 and this is the only full timer if that makes any difference) is adding up the total gross income incorrectly since 1st July, this quarter. All other values are correct, as in tax is correct, super is correct, allowances are correct. My records show the total gross should be $6284.98 and when you…
Hi everyone I am going through and finishing setting up employees etc in the new Payroll and keep getting timed out when trying to update anything. Comes up with the followng error code Request to http://reckon-gql-service-production.gqlapi.com:8080/graphql failed, reason: Socket timeout Any idea ?
Hi there, Is there anyone who can help me to find out the issue? I transfer from Reckon One to Reckon Payroll, but it said I do not have permission. See attached. Thanks in advance.
How can I confirm if my payroll program is now STP2 rather than STP1? Thanks
Hi when i click on the top of the banner to switch to Reckon Payroll this message comes up. There is an issue with your account! Accessing a book in Reckon Payroll requires an associated Reckon GovConnect entity. Either the current book does not have an associated Reckon GovConnect entity, or you do not have permission to…
Just wondering if we are able to customise Payslips in Payroll Web?
I processed the first pay run yesterday post migration from Desktop Payroll Premier to Reckon Payroll - Was not a great experience! We have 94 employees, mostly casuals - this therefore requires me to manually enter the time worked for each employee (most of these employees also have multiple pay rates) a task which…
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Manage wages, leave, super and Single Touch Payroll for your employees!
