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A very highly requested feature has just arrived in Reckon One and its all thanks to your feedback! 🙌🎉 Check out the full inclusions of the latest update below! ✨ Adjust leave balances with an effective date We've introduced a new dedicated leave adjustment screen leave adjustments feature which allows you to create leave…
Payday Super is coming into effect on 1 July 2026 - and we’re here to help you get compliant, confident, and ahead of the curve ✅ We’re visiting nine locations nationwide in April and May 2026 with clear, practical sessions that cut through the noise and show you exactly what you need to do. Why attend? Understand what…
The upgrades just keep coming and we're super excited about this one! Payruns have received a major improvement in this latest Reckon One release! Check out the full details below. ✨ A new & improved payrun experience! Creating a payrun has been given a major enhancement with the introduction of a full-page editing screen…
First pay run - All leave entitlement balances not change after the pay run
This discussion was created from comments split from: Reckon Payroll upgrade for Reckon One - Frequently Asked Questions (FAQ) 🙋‍♂️.
Is there maintenance happening at the moment? I haven't been able to access any super details for the last 2-3 hours - keep getting the below error when I try? I can only assume they're working on fixing the superannuation product issue? But can I ask - being on the cloud now does it mean that when you're doing internal…
For the past few weeks, i have no issue submitting the STP with payment date later than processing date (for example, i process on Fri for the week, but payment is following monday). But today, this error surfaced, which is really strange. How do i resolve this?
This discussion was created from comments split from: Add new employee in reckon one, always being informed employee details not saved.
This discussion was created from comments split from: Transfer my old business STP and GovConnect to my new business.
Hi Rav or Duty Officer, I have upgraded Reckon Payroll App STP2 and took the early bird offer of $4.99/month for 12months. However, it is not yet 12months (used it for approx 3-4 months) and Apple invoice emailed effective 27Sept they will now charge $9.99/month ? It even says in your Apple description that starting 27Aug…
We completed our second payrun using the new Reckon Payroll on Monday 25/9 and I am getting messages from some of our employees saying that they didn't get their payslips this fortnight even though they received them the previous one. I haven't changed anything. I can see that the payslips for these employees went out as I…
Can I get some help please, recently moved over from Payroll Premier to Reckon One payroll. This is the first time I've had a pay run with an employee that has taken leave since moving over to the new software. When I add his personal leave hours that he has taken, the 11% super is only calculating on his ordinary hours. I…
I am a BAS Agent who processes payroll for 2 clients using Reckon Payroll. I have recently converted to STP2 from Reckon One. I had no problem declaring using Reckon One since STP1 started but now I keep getting the following error when I declare to the ATO: You are not authorised to submit this lodgment on behalf of the…
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