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We're super excited to announce automated invoice reminders for Reckon One are here! This new feature is available now and is a great way to take the stress off from manually chasing up payments on any unpaid invoices! Automated invoice reminders have been designed in response to your valuable feedback and is customisable…
We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
Hi, I have recently upgraded to the premium payroll app from the basic and have been attempting to Prepare for STP Phase 2. But receive Something went wrong message. I have attempted to do this on both the desktop and laptop on different browsers, as I read this worked for another user. This hasn't helped. I am still…
I am trying to do our EOFY Report/Summary for the 2022 - 2023 Financial Year. All the summary amounts do not add up to the correct amount (except for tax). For example the summary for super is $976.25. However when I look into each pay run for this financial year it adds up to $1,043.53. Which is $67.28 out. This is the…
Hi, I am using Payroll basic and have upgraded to Premium about a week ago and I already got charged for the subscription fee. But my software is still show me my plan is basic not premium. Am I doing something wrong? Kind Regards, Selina
The ATO has sent me an error message saying The value specified for an item does not match the item type(value="702.59". Item type = Decimal, uniqueID=http//www.sbr.gov.au/ato/payevntemp:EmployerContributrionsSuperannuationGuaranteeA) Hint:The Mininclusive constraint failed. Can you please help me with this issue?
I have just signed up to the Premium version of this app and for some reason I cannot complete February's payrun. I have entered the relevant data, as I always do but for some reason when I try to 'mark the item as paid', it will not allow me to. A dashboard appears stating.... "Failed to mark payrun as paid" "This payrun…
Hi, my company used to use reckon stp to do STP report to Ato from 07/2020 to 06/2021, and we stop using it when the stp retired since 07/2021. How can we still download the history STP of 2020-2021 financial year because one of our staff has some issue about the tax return of that year. We tried to migrate the data from…
On employee details superannuation is not calculating. I have ticked the box pay preferences on all super guarantee earning items used. It is showing $0.
upgradeed to premium , retstarted phone and app . went to settings pressed 'switch to stp phase 2' and got this list of missing info. These items ARE in the Settings -> Pay Items areas and for the Employee missing info. , they are Australian employees so NO Home Country needs/can be entered . Any ideas ? Thanks terry
I have submitted my tax return and have been advised that my final submission for eofy in 2022 is wrong. The salary sacrifice figure is wrong and so instead of $5k refund my husband and I have a $1.5k bill. I upgraded to the paid app and sent in a zero return for 2022 fy but how do I now submit a new eofy 22 with the…
Hi Rav, my email address sharon@ahaccountants.com.au is linked to ABN 27 053 940 659 as I was processing a clients STP through the payroll App. The client will now be completing their own payroll can you please remove my email so she can verify the ABN through her email address? Kind regards Sharon
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Manage wages, leave, super and Single Touch Payroll for your employees!
