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Hi everyone, we're super excited to let you know Reckon Payroll has received a significant new update today! Back in September we communicated the change to the sign-in screen for payroll.reckon.com to portal.reckon.com. This was the first stage of a huge navigation upgrade to Reckon Payroll and with today's update, Reckon…
Reckon Payroll has received an update which introduces a change to the sign-in screen, some awesome new functionality and a number of other enhancements. Check out the details of this latest update below! ✨ Changes to the payroll.reckon.com sign-in screen In case you missed our previous announcement last week, there is a…
We’re super excited to announce that we've partnered with Beam! This new super payment solution allows you to seamlessly calculate, process and submit your super contributions directly from Reckon Payroll. Say goodbye to third-party portals and file uploads and save time on admin! Here’s why you’ll love Beam Super…
What is the Reckon Referral Program? The Reckon referral program aims to reward our valued customers like you for helping us grow our community and reach more individuals who can benefit from our services. Use your referral link to invite friends and family to try Reckon One or Reckon Payroll. When they subscribe for 3…
ℹ️ Stay up to date with all of the important news & announcements for Reckon Payroll here!
Check out our Reckon Payroll how-to videos for tips & tricks and help with common tasks!
Reckon Mate is the employee companion app for businesses who use the Reckon Payroll App. Reckon Mate gives employees the ability to check payslips, leave balances, superannuation, deductions and allowances right from your phone!
Hi, i've updated my mobile number on the app and it shows as updated, however each time i need to enter my authentication code it sends it to the old number!! Can you help me with this please? Also i noticed there is nowhere to enter an employee's superannuation details when doing a pay run. How do we report this into to…
Hi, I seem to be having a different login sequence from week to week, session to session. I am sometimes asked to login with the username and password, sometimes with Face ID and 2FA. Last week when I used it I toggled Face ID to be on, but it seems to switch it off on it's own. I am running version 2.24.45, on iOS version…
HI. I have a client whom I am trying to do their STP finalization and we can't log into their payroll app. It says migration didn't work. Name is Brain Bone and ABN 27 305 591 201 Can someone help us please? Thanks, Tenille
Hi there I (stupidly) submitted my eofy report before confirming the totals were correct, then discovered that I had forgotten to submit a payrun in April. I have now submitted the April payrun, but it's not included in the the eofy totals. Can you please advise how I can fix this? Thanks in advance.
Hello, I have sent the EOFY report to the ATO but my income statement still reads "Not tax ready Called the ATO and they haven't received it. Have I done something wrong? I called and got help to do this at the time.
Hi, When I put my Log in details in App it says it has sent me a 6 digit code to my mobile but I am not receiving it. The mobile is correct and I have always received the code but not this time for some reason
Due to work from home logistics as opposed to original start up - access code for logging in goes to the originators phone (which is offsite). Is there any way that the access code can be redirected to bookkeeper's phone? Depending on the above, if the answer is NO - what limitations do we expect if we have to create a new…
We have been using the STP App Basic for a very small payroll function, commenced 01.07.2019. Now, with the new year and the various discussions around compliance of STP2 and the deferrment arrangement with the ATO, we are unsure whether the App is compliant enough to continue using like last previous years, OR do we wait…
Hi Rav i am having trouble locating the option to complete my STP finalisation reports in the Reckon payroll app Do I have to upgrade to the premium version? I didn’t last year. Appreciate your assistance as I need to get it done ASAP as ATO are reminding me. many than,s Margaret Hill
Hi, Trying to work out what is going wrong. STP amounts in app and in the ATO online services match my MYOB figures for employee earnings. When I go to submit EOFY it is much HIGHER than what it should be. I have read other posts of being able to add income but cant see where I can fix it when it is to high. Have spent…
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Learning how to use Reckon Payroll? Check out our quick and easy how-to videos that provide a walkthrough on common tasks!
The Reckon Payroll App is available on Android & iPhone
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Manage wages, leave, super and Single Touch Payroll for your employees!
