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Reckon One upgrade to Reckon Payroll: How-to Help Videos 💁📽️
Congratulations on making the upgrade to the next-gen payroll experience, Reckon Payroll in your Reckon One book! 🎉 We know its going to be an adjustment from what you're used to but we've got you covered with some short, sharp, how-to videos that walk you through exactly how to perform the most common tasks in Reckon…
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⌛ Calling all Reckon One payroll users! Make the upgrade to STP Phase 2 by 30 September!
Are you a Reckon One payroll user? Don't forget to make the switch to STP Phase 2 before 30 September! Over 70% of Reckon customers have successfully completed their upgrade to Reckon Payroll and STP Phase 2. Its essential your business completes this transition by 30 September 2023 to remain compliant. Don't worry though,…
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How do I navigate between my Reckon One book and Reckon Payroll? Use the seamless switchers! 🔄
Product Switcher & Book Switcher for seamless navigation in Reckon Payroll Hi everyone! Are you a Reckon One user who has upgraded to Reckon Payroll? We've got a couple of handy tips for you to know! 😁 Product Switcher ↩ Sometimes you may need to switch back to your Reckon One book after working in Reckon Payroll and its…
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Leave Opening Balances
Hi, Previously in Reckon One, to add a Leave Opening Balance for an employee, it was entered under Settings, but with the new Payroll in Reckon One, this doesnt seem to be the case... Can someone please direct me to where I can add a LSL Opening Balance for an employee? Thanks!
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How to print a pay slip for past pay run once switched to STP Phase 2
Hi, Can I please be given the steps to print a pay slip from a STP Phase 1 pay run now that I have switched to Phase 2? There doesn't seem to be a 'button' or indicator anywhere like in Phase 1 to print pay slips. Thanks in advance
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Reckon Payroll upgrade is now available for Reckon One! 🚀
Your new Reckon Payroll upgrade is now available for Reckon One! 🎉 Hi everyone! We're really excited to introduce your new Reckon Payroll experience - now available via the green banner at the top of your Reckon One book! All your existing data will seamlessly populate in the new experience, allowing you to dive right in…
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Upgrading to Reckon Payroll from Reckon One 🚀
Upgrading to Reckon Payroll for your Reckon One book Hi everyone! We’re really excited to share a new upgraded Reckon Payroll experience for our Reckon One payroll customers! 🆕✨ In this video, we’ll give you a quick intro and overview of transitioning to the all-new Reckon Payroll experience for Reckon One! All of your…
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Known issues & fixes - Reckon Payroll upgrade ⚠️
Hi everyone We're really excited to deliver the Reckon Payroll upgrade to our Reckon One and Payroll Premier (desktop) customers. Overall, the upgrade has been going really well with a huge number of users successfully making the move to Reckon Payroll 🎉 Our teams have worked very hard to make the switch as seamless and…
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We are using ReckonOne to do our payroll, do we need to upgrade to Reckon Payroll?
Hi we been using ReckonOne with Payrole Lite to process our payroll. When I click on the link at the top to look at Reckon Payroll it says "You don't have access to this book. Please check the account you signed in with" as I assume this is a seperate product. Do we need to upgrade from ReckonOne to Reckon Payrole to…
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Issue with running payrun after completing payroll upgrade
Hi, I'm unable to edit payslip for individual employees in the upgraded payroll - the right hand pop-up comes up blank when I click the edit button. Also, in the "employees" tab, some of the employee details cannot be viewed and gives an error message: Can someone from the reckon team look into this? I sent message through…
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STP2 Checklist Error
Working my way through the checklist to migrate to STP2, and I can't complete the "allowances checklist" - I keep getting this error. I have logged out and in and still no luck. Staff pays are due today, and I can't use the new system until I complete the checklist, and now I can't access the old system either. To say I'm…
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Reckon Payroll upgrade for Reckon One - Frequently Asked Questions (FAQ) 🙋♂️
Upgrading to Reckon Payroll - FAQ & Important things to know Hi everyone! We've put together a few important things to know and answers to common questions when it comes to Reckon Payroll so your upgrade is as smooth as possible. Check it out below! I have logged in and entered my MFA, why am I being told that I don't have…
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I'm trying to upgrade to Reckon Payroll, why am I being asked to setup my company?
Company Setup when trying to upgrade to Reckon Payroll I'm a Reckon One user trying to upgrade to Reckon Payroll but I'm running into a company setup screen rather than Reckon Payroll just opening up directly, why is this happening? If you've been using Reckon One for payroll and STP submissions for a while and are now in…
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Getting to know Reckon Payroll - Webinar Video 🎥
WEBINAR - Getting to know Reckon Payroll 📽 Hi everyone! In case you missed our Reckon Payroll upgrade for Reckon One webinar live, you can rewatch the recording below 😊 If you have any questions or queries on Reckon Payroll, ask away by creating a new post HERE.
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Free webinar for Reckon Payroll upgrade TODAY.. Last chance to register! ⌛
Reckon Payroll upgrade webinars - Don't miss! 🎥⌛ Hey everyone! Don't miss your chance to attend our free webinars on getting to know the Reckon Payroll upgrade for Reckon One. We've got a couple of sessions, with the first one TODAY! If you haven't registered for one of our free webinars yet, check out the session details…