Hi, I’m experiencing an issue with the leave balances and accrual value report in Reckon One. I noticed that the OTE value calculation for one of the employee’s annual leave, long service leave, and p…
Hi Rav, I have an employee who has been promoted from casual to fulltime. Have changed his employment status accordingly; however, it won't let me add leave entitlements to his employee file - there's…
Its now super simple to stay notified of the latest important info for Reckon Payroll, simply hit the Follow button on our new dedicated Reckon Payroll announcements page and you'll automatically rece…
Employee receives a Daily Travel Allowance, and when we edit the Travel Allowance Qty, on the side screen it is calculating correctly, so we click DONE & DONE, however on the main screen for the PayRu…
We're excited to announce Reckon One users who have upgraded to Reckon Payroll can now access Reckon Payroll from your mobile, with our free companion app! Process pay runs, manage leave and STP repor…
Changing your Reckon Portal login from SSO to a regular login The Reckon Portal currently supports both Microsoft Office 365 and Google single sign on (SSO) login. This is convenient as you don't have…
I have managed to work out timesheets, and how they are imported into Payroll PayRun. But every employee gets a double entry. e.g. Ordinary x 76 hours + Ordinary x 76 hours + Super 11% + Super 11%. It…
There is an issue with your account - Important things to check If you've been using Reckon One for payroll and STP submissions for a while and are now in the process of upgrading to Reckon Payroll bu…
Hi, Previously in Reckon One, to add a Leave Opening Balance for an employee, it was entered under Settings, but with the new Payroll in Reckon One, this doesnt seem to be the case... Can someone plea…
Hi, Can I please be given the steps to print a pay slip from a STP Phase 1 pay run now that I have switched to Phase 2? There doesn't seem to be a 'button' or indicator anywhere like in Phase 1 to pri…
Congratulations on making the upgrade to the next-gen payroll experience, Reckon Payroll in your Reckon One book! 🎉 We know its going to be an adjustment from what you're used to but we've got you co…
Are you a Reckon One payroll user? Don't forget to make the switch to STP Phase 2 Over 70% of Reckon customers have successfully completed their upgrade to Reckon Payroll and STP Phase 2. Its essentia…
Hi we been using ReckonOne with Payrole Lite to process our payroll. When I click on the link at the top to look at Reckon Payroll it says "You don't have access to this book. Please check the account…
Hi, I'm unable to edit payslip for individual employees in the upgraded payroll - the right hand pop-up comes up blank when I click the edit button. Also, in the "employees" tab, some of the employee …
