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Employee gone from Casual to Full-time
Hi Rav, I have an employee who has been promoted from casual to fulltime. Have changed his employment status accordingly; however, it won't let me add leave entitlements to his employee file - there's no 'edit button'? I click on the 'let's configure… screen' and then it just goes blank with no option to edit? 1st screen:…
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End of financial year finalisation in Reckon Payroll 📅
End of financial year finalisation in Reckon Payroll The end of financial year finalisation provides the ATO with the final employee payroll figures for the financial year. It also gives you an opportunity to review and correct any mistakes or issues that may have come about throughout the course of the financial year.…
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The Reckon Payroll App is now available for Reckon One users upgraded to Reckon Payroll! 📱
We're excited to announce Reckon One users who have upgraded to Reckon Payroll can now access Reckon Payroll from your mobile, with our free companion app! Process pay runs, manage leave and STP reporting from your smartphone. All your data syncs seamlessly across devices, giving you the ultimate flexibility to manage your…
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How do I navigate between my Reckon One book and Reckon Payroll? Use the seamless switchers! 🔄
Product Switcher & Book Switcher for seamless navigation in Reckon Payroll Hi everyone! Are you a Reckon One user who has upgraded to Reckon Payroll? We've got a couple of handy tips for you to know! 😁 Product Switcher ↩ Sometimes you may need to switch back to your Reckon One book after working in Reckon Payroll and its…
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Everything you need to know about the Reckon Payroll upgrade for Reckon One! 📌
Looking to get started with your Reckon Payroll upgrade? Hi there! Are you currently using Reckon One for payroll and looking for information on the new Reckon Payroll upgrade? Check out our new dedicated category here on the Reckon Community which contains all things Reckon Payroll - 🆕 Reckon Payroll The best place to get…
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Upgrading to Reckon Payroll from Reckon One 🚀
Upgrading to Reckon Payroll for your Reckon One book Hi everyone! We’re really excited to share a new upgraded Reckon Payroll experience for our Reckon One payroll customers! 🆕✨ In this video, we’ll give you a quick intro and overview of transitioning to the all-new Reckon Payroll experience for Reckon One! All of your…
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I have a Google or Office 365 login, how do I access the Reckon Payroll App? 📱
Changing your Reckon Portal login from SSO to a regular login The Reckon Portal currently supports both Microsoft Office 365 and Google single sign on (SSO) login. This is convenient as you don't have to deal with entering an email address and password combination. However using an SSO login can restrict you from logging…
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📢 Get notified of the latest Reckon Payroll news & info.. follow the new announcements page! 🆕
Its now super simple to stay notified of the latest important info for Reckon Payroll, simply hit the Follow button on our new dedicated Reckon Payroll announcements page and you'll automatically receive an email notification as soon as a new announcement for Reckon Payroll is posted! Importantly, this is separate from…
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⌛ Calling all Reckon One payroll users! Upgrade to STP Phase 2 now!
Are you a Reckon One payroll user? Don't forget to make the switch to STP Phase 2 Over 70% of Reckon customers have successfully completed their upgrade to Reckon Payroll and STP Phase 2. Its essential your business completes this transition by 30 September 2023 to remain compliant. Don't worry though, its super easy to…
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Travel Allowance not correctly displaying
Employee receives a Daily Travel Allowance, and when we edit the Travel Allowance Qty, on the side screen it is calculating correctly, so we click DONE & DONE, however on the main screen for the PayRun it isn't changing from their base qty? When I try to edit this employee again, it is correct in their side screen Summary,…
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My R1 timesheets are being doubled on R Payroll
I have managed to work out timesheets, and how they are imported into Payroll PayRun. But every employee gets a double entry. e.g. Ordinary x 76 hours + Ordinary x 76 hours + Super 11% + Super 11%. It doesn't matter whether the employee completes a timesheet or not, both situations cause duplicates: For employees who do…
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Reckon Payroll upgrade is now available for Reckon One! 🚀
Your new Reckon Payroll upgrade is now available for Reckon One! 🎉 Hi everyone! We're really excited to introduce your new Reckon Payroll experience - now available via the green banner at the top of your Reckon One book! All your existing data will seamlessly populate in the new experience, allowing you to dive right in…
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Reckon One upgrade to Reckon Payroll: How-to Help Videos 💁📽️
Congratulations on making the upgrade to the next-gen payroll experience, Reckon Payroll in your Reckon One book! 🎉 We know its going to be an adjustment from what you're used to but we've got you covered with some short, sharp, how-to videos that walk you through exactly how to perform the most common tasks in Reckon…
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How to fix - There is an issue with your account! 🔒 when upgrading to Reckon Payroll
There is an issue with your account - Important things to check If you've been using Reckon One for payroll and STP submissions for a while and are now in the process of upgrading to Reckon Payroll but encountering the above message, there are a few things to check. 1️⃣ Your branch number in Reckon One is blank Check the…