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Hi Everyone! 👋 Writing this regular post is one of the favourite parts of my role. We love reading and listening to every piece of customer feedback (and not only what’s shared directly with Reckon; but also far and wide on the internet); digging into it and really understanding what's happening. We work hard on figuring…
✨ What are Qualifying Earnings? Under Payday Super, super guarantee and super payments made under collective agreements, are calculated from an employee's qualifying earnings (QE). Qualifying earnings is a new STP reporting category which includes payments from ordinary hours of work, and some other payments. QE must be…
Happy EOFY everyone! Its that time of year again and if you're starting to get prepared for your EOFY finalisation, then hopefully this tip makes things a lot easier for you. I'm going to highlight a couple of reports that I'd highly recommend utilising to help make your EOFY reconciliation a breeze 🙂 ✨ The STP YTD Report…
Hi, we have just closed our company and have allocated an amount in the “Termination Lump Sum Item D” category for each of us which has correctly populated on each of our payslips, yet doesn’t show those amounts on the EOFY Report. This can’t be right, or is it? Kind regards, Graeme
i am getting this error Other Allowance Type Description must be entered when Allowance Type Code "OD" is selectedOther Allowance Type Description must be entered when Allowance Type Code "OD" is selectedOther Allowance Type Description must be entered when Allowance Type Code "OD" is selectedOther Allowance Type…
I moved from Payroll Premier in August 2023, so therefore I had a few week's pays processed in that program. As well as processing my EOFY report from the new payroll web, do I need to process an EOFY report for the period from July to August 2023 from the old program?
Hi guys, I work for a business that currently uses Reckon One Payroll app version 1.47.0 In October 2023 we upgraded from an older Reckon payroll to the new Reckon payroll (version 1.47.0) One of our employees (we will call him Bob) pays 370.00 per week in salary sacrifice. when we went to the new Reckon Payroll, initial…
Hi there, I'm using Reckon Payroll with MFA code to my mobile. I will be leaving overseas for just 1 x payrun. Is there an alternative to my Australian number while I'm overseas? I remember reading about a workaround while ago that it was suggested to allow another user account to access Reckon Payroll? (i cant find the…
Hey Guys, just trying to finalise EOFY Report and totals on report are not including leave or showing leave below as a separate heading.. I have attached below. Hope you can help
I have processed the last two pay runs of the year (one weekly) and the other RESC and submitted to ATO. They have both come back with the message: Submission has been rejected by the ATO Please review the ATO's response below and make the necessary adjustment:Other Allowance Type Description must be entered when Allowance…
I have a new issue which I hope you may be able to assist me with. I have been checking all my pay runs for the last financial year in Reckons payroll. All pay runs under STP heading are correctly interpreted and marked success and done. Also the EOY year financial report totals are correct. I then checked on MyGov account…
I ran a Payroll Summary report in Reckon Payroll on 27/06/2024 which was accurate except the Superannuation total of 1 employee was omitting one month of super. I waited a few days and today the totals are 2 months less of same employee. All other details are correct. The superannuation report which opens in Reckon One is…
Good afternoon, I am trying to reconcile my ATO STP Reporting with my end of year payroll reports so I can finalise a client's STP reporting for their employees. There was an error with a payrun back in September. I have tried to lodge STP updates to rectify the issue, but the YTD totals still don't match with my payroll…
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