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Want early access to inventory? We're working on some super exciting stuff in the area of inventory in Reckon One and we can't wait to start sharing a sneak peek with our Community 🙌 If you've been looking for inventory features in Reckon One, then we’d love for you to be part of an upcoming beta feedback group. We’re…
The upgrades just keep coming and we're super excited about this one! Payruns have received a major improvement in this latest Reckon One release! Check out the full details below. ✨ A new & improved payrun experience! Creating a payrun has been given a major enhancement with the introduction of a full-page editing screen…
This is a big one. Reckon One has just received an update which includes some very highly requested improvements including the introduction of Custom Saved Reports, a simplified & more intuitive Reports screen and a lot more! Check out the full inclusions below. ✨ Custom Saved Reports are here! We're super excited to…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
We used to run payroll under Reckon One but have been moved by Reckon to their new Payroll module since last August. It’s not a smooth sailing all along but have managed to get by, not until the past 3 fortnightly pay runs which first happened in mid-December last year with one of the pay items on one of the employees’ pay…
when processing annual leave I found that payroll still accumulates annual leave hours for employees where it should not. Does anyone know how to stop this from happening? Support just said the program is not working properly and that I should manually change the annual leave hours after processing the payrun. The old…
trying to update an employee's bank details but keep receiving the error below InterimSTP2EmploymentTypeld can only be used on STP verison 1 Is anyone else having this issue?
Hi I updated 3 employee annual salary in Dec due to salary review and processed payrun on 22 Dec. When I generated Payroll Leave Balance Report on 9 Jan, I find that the OTE Value of leave balance for these 3 employee are based on old salary, not new salary. Does anyone know how to fix this issue? Many thanks Regards…
Hi Rav, We have an employee who has started working with us but he doesn't have super fund as yet. We need to pay him and I was wondering how do we get around this until he provides us with these details? Would I set up a default fund for now and then change it later? Would I have to update the pay run where the default…
Trying to do my first pay run, and getting this error when I try to finalise the pay run. I don't need it to create the journals, so have turned that option to automatically create them off, but still getting this error. I've shared the book with support.
The email used as the user ID has been deregistered. By the way, I lost my password and need to reset it, but it can't be done as the username email can't receive password reset email. Can Reckon help me to reset the password manually? Also, can the system change the username email?
HI Rav, when is this update going to occur? Pretty disappointed that at the end of the quarter i may have to do the numbers manually to lodge my SGC report to the ATO
Hi In Payroll Premier I was able to use 333 333 333 for Minors who earn under the tax threshold and do not have a TFN I have used this for new minor employees since moving to Payroll Premier but they are being deducted tax (at a higher rate) Any minor employees that merged over from Payroll Premier are not being taxed…
Hi Team, Could someone please advise how to set up the leave accrual (personal and annual) as it's not calculating correctly. Something in our settings isn't set up right.
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