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Payday Super is coming into effect on 1 July 2026 - and we’re here to help you get compliant, confident, and ahead of the curve ✅ We’re visiting nine locations nationwide in April and May 2026 with clear, practical sessions that cut through the noise and show you exactly what you need to do. Why attend? Understand what…
Want early access to inventory? We're working on some super exciting stuff in the area of inventory in Reckon One and we can't wait to start sharing a sneak peek with our Community 🙌 If you've been looking for inventory features in Reckon One, then we’d love for you to be part of an upcoming beta feedback group. We’re…
The upgrades just keep coming and we're super excited about this one! Payruns have received a major improvement in this latest Reckon One release! Check out the full details below. ✨ A new & improved payrun experience! Creating a payrun has been given a major enhancement with the introduction of a full-page editing screen…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
We recently migrated from Payroll Premier to Reckon Payroll. In Reckon Payroll, I try to terminate an employee in Reckon Payroll. However, there is an error message pop up "Employee could not be terminated". Does anyone konw how to check what wrong and fix the error? Many thanks
I've recently updated to STP Phase 2 from Reckon One. I am having trouble viewing the payroll summary report. Currently, I need to scroll across to see the last 5 columns but then the first 3 columns including the employee name disappears. The only way work around I can find is to reduce the website page size to 75% It's…
Before switching to phase 2, a draft payrun was prepared and payslips were printed. Why is the fortnightly tax in phase 2 a lot lower than what it should be? Even if you try paycalculator websites, the draft payrun from Phase 1 matches what it should be. Why is Phase 2 taxing the employees too low? e.g. one employee earned…
Hi Team, I want to change the default of sending an email copy of each employee payslip to our login email address as all staff can see the payslips. How do I remove the default of sending them as a copy to our default email? Nobody needs a copy of the payslips other than the intended recipient. I can log in to our Reckon…
Hi~ I'm going to help our clients to upgrade from STP Phase 1 to Phase 2. However, from yesterday, when I clicked "Go to payroll" button, always loading to the screen blow, even change to other account to sign in, still couldn't proceed. Can you help to check what's going on there? Is that Reckon system maintenance problem…
I am trying to reconcile an employees accumulated leave - annual, personal, conference and Long service leave, but when I run the calculations on an Excel sheet - I dont get the same balances as what is indicated on the Reckon balance for the employee. I have cross checked multiple times but cannot work out why there is…
Hi, When I go through steps for payroll Phase 2. I get to step 3 and where it says book name it is shaded out and I am unable to enter anything here to be able to go onto next step. Have tried on multiple computers and restarted steps multiple time and will never let me go further, until a book name is entered which I…
Unable to delete spaces in ABN in new Reckon Payroll, wont allow you to make any changes.
When I last spoke to technical support, I was told that we were unable, at this stage, to email payslips to employees. Does anyone have an update as to when this will be available? Thanks.
This discussion was created from comments split from: Payroll Premier Desktop..
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