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Want early access to inventory? We're working on some super exciting stuff in the area of inventory in Reckon One and we can't wait to start sharing a sneak peek with our Community 🙌 If you've been looking for inventory features in Reckon One, then we’d love for you to be part of an upcoming beta feedback group. We’re…
The upgrades just keep coming and we're super excited about this one! Payruns have received a major improvement in this latest Reckon One release! Check out the full details below. ✨ A new & improved payrun experience! Creating a payrun has been given a major enhancement with the introduction of a full-page editing screen…
This is a big one. Reckon One has just received an update which includes some very highly requested improvements including the introduction of Custom Saved Reports, a simplified & more intuitive Reports screen and a lot more! Check out the full inclusions below. ✨ Custom Saved Reports are here! We're super excited to…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
Hi, I'm just setting up payroll for clients. The payrun can't mark paid, Errors "Journal transaction has no account yet". I went to Setting - General Setting - Account Default -> There is no account defaults in my drop down. It's alway there when I set up new book for client in the past, never come across this before. I…
Hi everyone, Before, I used Reckon GovConnect to send all my Single Touch Payroll (STP) data to the ATO. But recently, I tried to fix a mistake by selecting Update Event " figure on Payroll Premier 2023/2024 to correcting the figures. Unfortunately, the incorrect numbers I accidentally uploaded are still showing on the ATO…
I have just changed to Reckon payroll from accounts desktop. I have set up all the employees and their year to date balances. The employee numbers are carried across too. When I look under Compliance STP, I can see all of the previous lodgements made with the desktop software. My question is, can I just start processing…
Hi, I originally was using MYOB and using Reckon Payroll App via the iPhone to do payroll and STP. Now I have moved to Reckon One, I would like to know how do I merge data from the Reckon Payroll App to Reckon One. Even though both applications show up on my Reckon Dashboard/Portal, the information is not linked. I am…
I cannot configure leave entitlement, it pop up error message "Employee details not saved Please ensure correct super fund products are included.Fund product (Default Fund) is not included in super fund (AustralianSuper)". I went to Setting -> superannuation , and found out "Default Super Fund" set up incorrect, it showed…
Hi, My client accidently provided his wifes tax file number, rather than his. As we cant do a minus payrun to simply clear from one tax file number & add to the other, please advise how we can do this? We have been able to clear his wifes by the $0 reset, but his has a duplication on the STP at the ATO, although these…
I have processed a pay run and then try to submit STP report to ATO. However, there is an error message "Error, Object reference not set to an instance of an object" after click the submit. Does any one have this issue? And does anyone know how to fix this issue?
My recent STP's have failed to submit and I get the following message 'Country Code must be provided when the Income Stream Type Code is one of the following: FEI, WHM, or IAA". I have not changed anything and for the relevant employees I have chosen their home country from the drop down list. Any ideas how to fix this
Greetings, I have an employee that has changed super funds half way through the month and I would like to update previous wages to reflect correct super fund. Is it possible to do so without having to delete the pay run in Reckon One banking and then reverting the pay run to draft in Reckon Payroll? TIA
I am employing a working holiday maker for a couple of weeks to help with harvest. She is being paid a flat rate. When I go to add her details I can't get past the leave entitlement area. How do I show that she is not accruing any annual or personal leave. The system won't let me put in zero amounts for accrual rates per…
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