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We thought we’d wrapped up our final Reckon One release for 2025… but we’ve managed to squeeze in one more! This end-of-year update delivers a highly requested new feature - the ability to easily access all payslips for an employee! Plus we've added a range of other improvements and bug fixes to round out the year on a…
Welcome to #TipTuesday! Today we're going to focus on voting for ideas that are raised here on the Community 🙂 We’ve seen a lot of great suggestions coming through lately when it comes to ideas/feature requests for Reckon One (keep them coming!), but we'd love to see more votes as they're exactly what help guide our…
The latest Reckon One update has just landed and its a big one! You can now connect Reckon One with Stripe for easy payments and we've also upgraded the items screen to an all-new experience. Check out the inclusions of this update below! ✨ Stripe is now available with Reckon One! Connecting your Reckon One book with…
2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
I was wondering if terminating a casual employee with no pay owing was a straightforward procedure. I believe I would follow the same procedure with making someone redundant minus all the tax and other details (unused leave, long service etc) Help on this would be appreciated.
Ive set up a new book for my practice. Ive run the pay for the current period When I select mark as paid I get an error message "Please select a contact for the ( payable or receivable) accounts I'm trying to set up the liability accounts for the payroll liabilities and the PAYG withholding The system is not saving the…
This discussion was created from comments split from: We are using ReckonOne to do our payroll, do we need to upgrade to Reckon Payroll?.
Hi Rav, Here are the screenshots showing denied access for employees. When employee click on Payslips, it brings to a new page Employees were invited and accepted.
Recently added new employees and one was over 18 but did not provide her TFN. So entered her as TFN not supplied which gave a provided a 000000000 and then selected Tax Scale 2- Tax free threshold claimed. I have requested the TFN from the employee but she has 28 days from employment to provide this before I have to change…
I run my own part time business and have 1 casual (very casual) employee. We've only just done some work this financial year, so I'm only now just trying to upgrade to STP2. Whenever I try to switch to STP2 (via settings on the mobile app), I get a message that various bits of info are needed (these seem mainly to have to…
I have been trying to help a client with the payroll app, where despite having the latest update one employee still calculates leave loading. We are unable to save it as 0% in employee record but 2 other employees are okay. How can we fix this?
Hi Rav, I just completed a sanity check against YTD figures lodged through STP and the YTD figures showing on an employee's pay slip and have come up with a discrepancy for one employee. This particular employee has an income type of CHP (Closely Held Payee). I've included screenshots below of the two screens: Screenshot 1…
Hi. We currently use Reckon Payroll and pay fortnightly. Looking at using Timesheets to import times into Reckon Payroll but wondering if we can still do fortnightly wages or does it have to be weekly as all I can see is daily or weekly entries.
Hi, A few questions: I ran into the problem where an employee has decided to come back to work for us after they resigned 3 months ago. (in the same Financial year, 2023/24) I can't undo the termination date as its greyed out. I found in the help section that I'm supposed to do the below: (create a new display name and new…
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Manage wages, leave, super and Single Touch Payroll for your employees!