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ETP appearing in system generated EOFY 24-25 finalisation report
A current employee incorrectly has an ETP on the EOFY report which does not appear in payroll summary report.
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Can I access the STP portal without downloading an STP file?
Occasionally I need to access the STP portal, but I don't know how to do it without pretending I am uploading a file to the system. I go to Employees - Process Single Touch Payroll and then I just select all employees and click export. I then have to save that file to then access the STP portal. I know it's no big deal,…
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How do I generate a supplier fast report with total balance at the bottom
I need a year to date spend amount for a supplier. The fast report gives a list of all the transactions but no balance at the bottom of the report. I have filtered out the payments but cannot work out how to add the total at the bottom. Or is there a different report that can be run? I simply need to know how much we have…
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Employee resignation notice period
Does anyone know how to setup a payroll deduction from final pay for an employee that did not work the notice period? There is insufficient sick and annual leave to cover the notice period.
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How to Setup Unpaid Parental Leave in Tax Tracking on Payroll Item List
I have a staff member (on salary) taking 2 weeks unpaid parental leave, and after researching I still can't work out HOW it should be reported on the payroll item list in the tax tracking field. All the parental leave options state paid parental leave, but it looks like the correct tax tracking should be parental leave.…
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How to fix Leave Loading calculations.
Hi there, I have created new Leave Loading payroll items to suit our business etc...However all steps taken to create this new item is just like the old one, however this newly created payroll item for Leave Loading is calculating all income at 17.5% instead of just the Annual Leave. Why is this? and How do we fix it?…
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Help. Account locked
hi, try to reset password for account and got email code and now it's saying my account is locked. how long till it is unlocked
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Moved: How to Setup Unpaid Parental Leave in Tax Tracking on Payroll Item List
This discussion has been moved.
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Reckon 2025 success
Good morning fellow Reckoners I installed Reckon 2025 Premier yesterday and the email integration worked first time without any of the usual trials. I'll take that as a win Have a great hump day Zappy
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AR -allocated funds leaving a balance
Hi , I this happen and its very annoying. At times when I allocate funds and it all marries across when I exit it will show an amount owing against an Invoice but it all reconciles. I have this problem across several yrs . It will now show it has an unapplied amount.
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Broadcast message won't turn off
This message won't turn off. I keep checking the box.
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Discrepancy in Superannuation Reporting
Hi Rav, While completing some end-of-month tasks this morning, I noticed a discrepancy between the reports—specifically relating to superannuation. I’ve attached snippets of the three reports I use to reconcile wages. You’ll see that the superannuation total in the payroll summary doesn’t match the totals in the other two…
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Search all transactions (no matter what type) by amount or date
It would be super great to be able to search all transactions (regardless of the type of transaction) in a global search (kinda like Xero has!), searching by transaction amount, transaction date or by supplier. The current solution to finding these is more clunky than it should be!
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Moved: Every time I try to open my Reckon Home and Business Account
This discussion has been moved.
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#TipTuesday - Upgrading your company file
When opening a company file in Reckon Accounts 2025, you might see this message: Your data file needs to be updated to work with this version of Reckon Accounts… Don’t worry, this simply means the file was created in an older version of Reckon than the one you're currently using. In today’s #TipTuesday, we’ll explain what…