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EOFY reports incorrect
Hi Rav My EOFY reports are incorrect but I can’t delete them and update YTD figures for my employees. Last year seemed easier but can’t work out how this year with the app Appreciate your assistance as usual. thanks Margaret Hill
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Help Debt in Reckon Hosted
Hi is this calculated automatically on the wages an employee earns and therefore recalculated to new rates for 2023/24? I have a casual on an hourly rate and have ticked the Help Debt but no idea how much it is taking out, should I be able to see this? It does not show up on her payslip.
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Emailing payslips ?
I have processed the pays for latest period yet the payslips are not appearing in my to send list. any ideas ? I have selected the payslips to email but when i press ok to start the process no payslips are appearing. I successfully upgraded to REckon 2023 last week and had no issues with emailing and since sent out group…
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Licence renewed
I have renewed my Reckon licence and received the receipt, but my software says it has expired. I have taken this week off to finalise my tax and can't do anything. Not happy!
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What are the correct multiplier decimals for the accrual of Annual, Personal and Long service Leave
What are the correct multiplier decimals for the accrual of Annual, Personal and Long service Leaves???
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EMPLOYEE NUMBERS & STP
last year (July) I had to add my employees back into reckon due to some glitch where that was the only way to re-enter the leave that was lost after that annual update. Now it seems that the STP file for this year is only picking up part of those employees wages how can i correct this?
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STP Phase 2 Webinar for Reckon Accounts Desktop 2023 🎥ℹ
STP Phase 2 Webinar for Reckon Accounts Desktop 2023 🎥 Hi everyone! Check out our webinar on STP Phase 2 for the upcoming 2023 edition of Reckon Accounts Desktop! This webinar will give you an overview of Single Touch Payroll Phase 2 along with a demo of our Migration Assistant specifically for users of our Reckon Accounts…
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upgrade from basic
I upgraded to premium through the payroll app in June and this month it still says I am on basic
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Company Contributions in Reckon Payroll 📈
How to handle Company Contributions in Reckon Payroll 📈 Hi everyone! Company contributions can be created in Reckon Payroll and added to an employee's Pay Setup, to be paid each pay run, or selected to be used within a pay run. Creating Company Contribution items Check out this first help guide below for instructions on…
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Company contributions
Trying to create a custom liability payment for super payments, BERT payments, BEWT payments, CIPQ payments and STQ payments for June 2023 - first time since STP Phase 2 upgrade and STP Finalisation 22/23. The super and tax liabilities seem correct however, the other payments are not right?
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How do I exclude inactive accounts in reports, eg 'fast reports'?
I have a growing number of accounts which are balanced out at zero and 5 years plus old. However, if I run an 'all' time report which I need to do from time to time, all accounts show up including old and zero balance ones. It's quite frustrating that there doesn't seem to be a way of excluding them. Thanks Danni
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Transferring open AP, AR & Credit Note transactions to new Company Data Base
We are using Reckon Accounts Enterprise 2023. We are in the process of setting up a new company data base for our business as our old one is very large and now flakey. Is there a way of being able to download the open transactions in AP, AR and Credit notes from the old company data base to the new company data base. It is…
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Creating and managing reimbursement items in Reckon Payroll 🧾
Creating & managing Reimbursement items in the Reckon Payroll 🧾 Hi everyone! Do you need to create a reimbursement item to use in a pay run in Reckon Payroll? Its super easy to both create a new reimbursement item or manage any existing ones you've already created. Check out our help guide below for a walkthrough - If…