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How to log into RAH without the Google Authenticator app
Hi Team, Argh! I left my mobile phone at home and need to log into RAH. How can I do this as I don't have access to my Google Authenticator app to access the six digit code. Thanks.
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"Share with" button
It might be helpful to consider adding a "Share with" button within the Book, instead of navigating through the ellipsis. This could make sharing more straightforward and intuitive for users, allowing clients to easily share their books with any users, partners, or support teams.
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General Ledger Journals
Is there a report which shows all journals processed for a certain period?
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Payroll Item Incorrect
Hi, during the year a new Payroll Item was created but it has the incorrect Tax Tracking Type. It was assigned to Gross Payment when it should be Overtime as it relates to weekend work. Super has not been calculating on it ( which is a positive)! If I do not change the Payroll item it will report incorrectly under the…
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STP File Replacement
Hi, I needed to unlock a pay from last month to make a change to correct the Super figure before we make payment. I had keyed the OTE figure as O/T, hence the Super was not correct. This did not affect the Gross, PAYG or Net figure, only the Super Figure. How do I do a File replacement or will this up date when I upload…
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Emailing forms issue V34
Just upgraded to V34 and I can no longer email forms directly from the software. I have made no other changes to my settings. The error I get is : "Reckon Accounts has detected an email connectivity issue with attempting to email the remittance advice. Please try again" I am connected to the internet, outlook is open. I…
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Hi, How can we change the pay date and pay period if we make a mistake?
Hi , I recently made an error with the pay date and pay period. Is there a way i can fix this , i have already reported this via STP. Pay date should have been 16/6 and pay period 9/6/2025-14/6/2025 instead its the 20/6 and pay period 10/6/2025-16/6/2025
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How to record a customer's overpayment and leave it there for later
I have seen several replies regarding refunds, but this isn't a refund. I can't find where I even enter the total amount received. It only ever depends on what invoices I tag and when I add the overpayment to one of the invoices, it says I can't make it more than the invoices. I want to enter the total received, allocate…
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RECKON ACCOUNTS HOSTED HOW TO DO PAYS WEBINAR OR ONLINE INSTRUCTIONS
Hi Team, Our company is thinking about switching our payroll to RAH starting the new financial year. Is there a webinar or instructions online how to do the payroll? Thank you.
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Reckon Accounts Desktop - email just works!
Good afternoon everyone Not sure why we needed to change the naming convention for Reckon Desktop @Rav can you enlighten us? Also probably the first version in over twenty years which I have installed that Outlook worked first time Quelle surprise Hope it works at my client on Friday Kr
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Moved: Hi, How can we change the pay date and pay period if we make a mistake?
This discussion has been moved.
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Is there a way to create an adjustment/credit note from an invoice?
Morning, In the same vein of being able to duplicate a tax invoice, is there a capability to create an adjustment/credit note from an invoice, or does the adjustment/credit note have to be completely manually created?
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Sale by group item
Hi team , I need to create a sales by item detail report for the Group items ,it can be generated for inventory items but not for group items Can any one please help me to generate this report ( example of report is attached below ) Thanks
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Ability to import previous version of spell checking dictionary
Can you either make the spell checking dictionary common between versions or allow the custom entries to be imported from the previous version when upgrading.
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Sending invoices on new invoice update
I'm trying out the new invoice update in one of my books. There's quite a few nice changes but one thing I'm already disliking is the extra clicks required just to send an invoice by email. In the old version there was a send via email button at the top which was easy but now it's hidden in the actions button. Can you…