-
Failed to save journal
This discussion was created from comments split from: Unexpected Error when trying to complete a Journal.
-
filtering by project with budget as comparison
I was having issue with P & L reports by project where it displayed results for all, not just selected project. That has been fixed but now if I try to select one project with a comparison set to budget (for the same project) The report shows data of other projects as well. Is there a way to fix this ? thanks
-
Does anyone successfully use Halaxy and sync it with Reckon One?
I'm doing the books for a personal trainer who makes appointments using Halaxy which automatically creates an invoice when the appointment is made. I want to sync the invoices into Reckon One to use the better reporting that Reckon One seems to have for invoices as well as finance reporting. The problem is it doesn't seem…
-
Upload timesheet from Excel
Hi we have timesheet that is quite similar every month, Instead of input timesheet, is there an option to upload timesheet monthly or duplicate from last month to save the work? Thanks
-
how do i reach a supervisor or manager for neglected support tickets ?
I have tickets/case - AMEX 115.09 - CAS-360389-T2R9K7 RKN:00000000252000029962 + AMEX $115.09 RKN:00000000110000004026. over 3 months ago. I have called and just get the runaround and virtually refusal to put through to a supervisor. All very frustrating. web ticket and emails are ignored. What can i do?
-
Syntax error when restoring portable data file
I have a client with a huge file trying to upgrade to 2025. The backup won't work so we are using a portable data file. When trying to we get the error message Syntax error near '-' on line The company file is 2,570,204 kb. A full verification backup hasn't been done for a long time and the backup now doesn't work. They…
-
Allow upload timesheet feature or duplicate previous month's timesheet
Hi, we have very similar timesheet for all staff from month to month. We need the option to upload timesheet from Excel file or an integrated option to duplicate previous month's timesheet for editing.
-
Invoices/Adjustment Notes To Print to be deleted
I have just realised when I have been doing a credit note I had the "to be printed" icon ticked. How do I cancel all of these credit notes spanning back 8 years without individually going in to each credit note and taking the ticked icon off. I really don't want to print all of the invoices to try and cancel it out either.
-
Writing Chq and having Chq number as EFT
When I enter a chq nowadays payments are made by EFT but I can't pin "EFT" as the chq number each time I enter a chq transaction. I have 70 odd bank accounts that I use so I want to pin EFT on every bank account when writing a chq, can this be done. I have noticed someone said change the the transaction to "chq-To Print"…
-
Report Showing Classes for Accounts Payable
Hi, I am reasonably sure I know the answer to this question, but I thought I would ask it anyway. Have a client who wants to run an Unpaid Bills report showing Classes. Does anyone have any suggestions, taking into account that Classes are primarily designed for P&L Trading Reports? Thank you
-
Direct credit as a payment method for bills
Reckon Accounts (business versions) should include Direct Credit as a payment method (e.g. for paying bills). Currently if I want to record a pay anyone bill payment and avoid the Bank online functionality, I have to record it as a cheque, as that's the closest suitable option. Cheques are being phased out in a few years…
-
PDF failed to upload when printing invoices
I upgraded to Reckon Accounts Hosted 2025 and now when I go to print invoices the process starts and then I get an error message - PDF failed to upload and there is a button to push which says reload but nothing happens? Anybody else experiencing this? I tried the preview option but the pages came up blank.
-
Alt + Ins
Afternoon all, You used to be able to Alt+Ins to bring up the pending email dialog box….This now does not seem to work, and you have to end session. Is there a way to tab through the open dialog screens in Reckon, so that I can eliminate this happening?
-
How to set suppliers up for ABA payments
Hi All I'm using Reckon Hosted and setup my supplier with bank details but cannot find a checkbox for EFT payment. I use ABA files for payroll so I'm used to using the online banking centre but I'm at a loss how to pay suppliers using an ABA file.
-
Longer name in invoice column in open balance report
Can you please make the name of the column larger than "num" Maybe call it inv number so that i don't have to drag it open every time i run this report. Only one i have to do it for. Please change column width to view full invoice numbers without having to manually expand it.