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Issues with holiday and personal leave
Once again I am having problems with Reckon holiday and personal leave. I have manually input the correct available hours into each employee, with the correct YTD Used hours. This does not hold, I have 2 that are correct, the others are not calculating. EG : One employee Actual YTD Holiday used is 15.66 Reckon has 31.32…
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Bank Reconciliation
Hello, When we go to do a bank reconciliation for two of our bank accounts, several transactions that have already been reconciled show up with the transactions that have yet to be reconciled. When we print off the reconciliation report, these transactions show up as uncleared transactions. Would anyone be able to tell me…
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Merged: Supplier Terms
This discussion has been merged.
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Slow Response & trying to log in issues also
Hi, Over the last few days I have had issues logging in to the point where it just hangs or keeps asking for my log in information (the only way I can usually solve that is to clear my cache however I shouldn't have to do this every day) another thing I am noticing is the system is getting slower every day? are you guys…
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Keyboard on Ipad
I have always used a 3 finger tap on the iPad to open the keyboard, that is no longer working. I often need to use Safari on iPad I have just found the Open Keyboard command in the new FnKeys tab on the top toolbar
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estimate/sales order extra column for stock on hand
Is there a way to create an estimate and or sales order template that has a column to show what stock we currently have on hand? We are wanting to identify what stock we have on hand or if we need to order more when creating estimates and or sales orders.
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New Invoices - Payment of zero value
Hi, Under the old Invoices module we could have an Invoice of zero value and Make Payment resulting in the Invoice being Paid. We used this for a particular purpose (even though having zero value might not make sense in general). Under the new Invoice module it does not allow Record Payment when the Amount is zero as far…
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Thank you for the feedback in 2025!
2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
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R1 book in different base currency?
Hi there. I need to implement book keeping for a small overseas based entity, whose base currency are CHF (Swiss Francs). No need to track payroll, just basic book keeping requirements. Would it be possible to setup a Reckon book in that currency? It's quite obvious that some features will not be relevant (like BAS,…
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Reckon One - Ability to attach pdf's to receipts
I would like the ability to attach pdf documents to receipts in the same manor that you can with payments & bills.
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Installed v34 on a new Win 11 PC running Outlook 365 Classic & have error emailing forms
With the Outlook (Classic) set in the Send Forms Preferences it gives "This action cannot be completed because the other program is busy" Options to Switch To or Retry. Does work when you allow access but for a run of Invoices it asks on every one. Using a Preference of Outlook (Classic) v2 however gives "Unable to cast…
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Replacement choices for ozedi for saff file upload prior to July 2026
Ozedi have advised they are discontinuing the portal service from February 2026, which I use for sending the saff file. I only pay two employees into the same SMSF which will not continue past June 2026 as I am closing the company down. Q1: Does anyone else use the Ozedi portal for saff file sending? Q2: If so, are you…
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Supplier credit balance is not the same when I go to apply to outstanding bill
I received 'government energy bill relief' credit on an electricity bill, which then left a credit for several more future bills. The first two bills when I applied the credit, worked correctly. Now I have a third bill which should be covered by the remaining credit and still leave a credit balance of $1.01 to be applied…
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#TipTuesday - Why does my Payroll Summary report not match my EOFY finalisation? 📆
Happy new financial year! 🎆 Hopefully this EOFY period is smooth and stress free for everyone 🙂 On that note, you're probably starting to think about getting your EOFY finalisation sorted for your employees so today's #TipTuesday is about understanding how to reconcile your balances and some key differences between the…
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RECKON ACCOUNTS HOSTED is driving me nuts!
Why oh why oh why does Reckon shut down every time I click on another screen etc…those of you who have this issue will know what I mean and how frustrating it is. It is driving me insane signing in constantly because I have been away for 30 seconds doing something else. Does Reckon think I sign in there and don't do…