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Get paid to research with us and influence our roadmap!
Are you interested in sharing your thoughts on future features and products? Keen to help us better understand what we need to improve in our products? 🚀 We'd love for you to join our Reckon research panel! We run a variety of research studies, including usability studies, interviews, surveys, and more. You choose which…
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Sharing your Reckon One book 🎥
Sharing your Reckon One book is super easy and allows you to share your book with others like your accountant, bookkeeper or staff. Check out our how-to video below to learn how to share your book.
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Leave Not Accruing
My client is using Reckon Accounts Enterprise. The personal and annual leave is set up correctly for the employees but it is not accruing with the pay run.
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Statement Wording
I have just noticed since 1st July when you print out a statement of an account it doesn't show the memo description anymore, is there a button somewhere I need to add to bring this feature back.
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Reckon payroll - rounding issue
Dear Reckon team, I have an issue when I generate the payrun for my client. The staff's hours in 4 decimals is 20.8889. However, when I enter 20.8889 in the payrun, it automatically rounded to 20.89, which is $0.03 different from the correct amount. I have tried to download the payroll app to see whether I can fix it but…
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End of Year Adjustment to tax Reckon One
Can someone help me I'm trying to adjust tax for an old end of year 23/24 year is there any way to do a negative tax entry to reduce the tax amount on the end of year. Thanks Julie
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Upload Files
I am having problems with the new platform on uploading files. eg. Paying accounts, then uploading to Q file thats fine. Finding in Q file then trying to upload the transaction so I can send to Bank, is not working. Not sure what I am doing wrong, seem to be fine for a few weeks but am now unable to upload the files. Any…
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Unused Annual Leave and Long Service Leave treatment when Employee Resigns
Good afternoon all, We have one employee resigned. We are paying the employee his unused annual leave, and personal leave. I would like to request for your support in treating the unused annual leave and long service leave in Reckon and also the steps in creating a new pay items if we have to create in Reckon. I am new to…
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Merged: Unused Annual leave recorded as Leave Cashout
This discussion has been merged.
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Reassign a payment on an invoice 🎥
Reassigning a payment that has been applied to an invoice can be actioned in just a couple of steps. Check out our how-to video below for a walkthrough.
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Unclassified $0.00 transaction being created by Payroll activity
When we set up an employee's Pay deposit to go to 2 Bank accounts ($100 to Acc 1 and Remainder to Acc 2) the system is creating an unclassified transaction with the amount of 0.00. How can I clean these up and resolve the issue?
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Novated lease salary sacrifice payroll set up
I would appreciate if I can get an clear instruction for setting up novated lease salary sacrifice with the current STP: pre tax and post tax salary sacrifice amount. Second question: what should we do for FY2024-25, if we have set post tax salary sacrifice incorrectly? Ie. the withholding tax amount is correct however it…
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A: Unpaid Bills Report & B: Supplier Transaction Report
A: Is it possible to get the "unpaid bills" report to show supplier adjustment notes (credits)? B: Also with the supplier transaction report why does it show employees & super transactions? (they are not suppliers)
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ATO Payments for PAYG Withelding not being deducted in BAS report
I pay my PAYG Witholding tax every month and my GST every quarter as part of my BAS reporting. This means when I have to submit my BAS report I would be making GST payments for 3 months and PAYG W for 1 month. I have connected my bank transactions to Reckon One and code the payments to the "Payroll Liabilities:PAYG…
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Updating buy and sell prices by supplier
We have numerous items from different suppliers. When we get a notice of a percentage price rise we have to export to excel apply the increase then import back to Reckon. While Reckon has the ability to apply a sell price rise to all items surely there should be the option to apply a rise to the cost price and only to…