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Total A/R Ageing Summary not equaling Total A/R in Balance Sheet
My Balance sheet is not matching the Ageing summary report, the difference between them is the foreign exchange gains and losses, The ageing is recording the FX in a payment I received, how do I fix this. Something has changed because I had kept snippets of the ageing and it use to match but not its not and its a variance…
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Leave entitlements for a new casual employee
Hi, I am trying to load on a new casual employee and the app won't allow me to put zero amounts in for annual and personal leave. If I put 0 in it tells me it needs a value between 1 and 100. I also tried to load him on the the website and that wouldn't let me go past the employment details with no obvious error. Can you…
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Coding of pay items
We previously used payroll premier and our ordinary hours was classified as normal hours in that system. With the migration to reckon payroll our description of normal hours has come across, so we have continued to use this pay item of normal hours rather than ordinary hours or OTE. With the change to payday super and the…
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Merged: GL Balance does not match Ageing Balance
This discussion has been merged.
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Progress for Payday Super in Reckon Hosted?
Is someone able to advise if there has been any progress for Pay Day Super in Reckon Hosted?
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On-line access to the Pay Day Super Roadshow
Will it be possible to access the Pay Day Super Roadshow remotely?
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SAFF includes email address column but is blank
This discussion was created from comments split from: Using Reckon Accounts Desktop with CBUS clearing house.
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FirstChoice Employer Super Clearing House for Reckon Accounts Hosted users
Hello, How can we get started with swapping over to First Choice Employer Super Clearing House. I would like to do this earlier so that I can sort out any issues that might arise.
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Payroll Item Qualified Earnings Set Up
Hi Brains Trust. How will the payroll item set up differ to show which items are linked to the new Qualified Earnings, in preparation for Pay Day Super. Is this something Reckon will automatically do in the background on the Tax Tracking Type? I am wondering if we can generate a report to check the mapping is correct. Many…
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15% Fuel Levy
How do I set up a 15% fuel levy item to be applied to the freight component of our invoices?
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Using Reckon Accounts Desktop with CBUS clearing house
Hi. I am currently using Reckon Accounts Desktop and have been paying all staff super via CBUS Clearing house. I am confused as to what l need to do to make sure l am compliant with new super rules using this software. I know the ATO clearing house will be closing but l believe l am still able to use other clearing houses.…
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Open Previous Company and Admin user
I have updated my files to 2026, but the Previous files after weeks is still sitting on 2025, I have removed the number of companies to 1, and then reset back to 3. But now it is stuck on one, and support states: ensure you are logged in as the administrator and that you have at least one file open before trying to change…
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digital code for loginin not come through
hi, need help, NO 6 digital code Multi-factor authentication by sms to my mobile, i was trying to send the sms from other phone, sms is working fine, and yes for good signal coverage, using iphone 13. urgently need it for my invoice function.
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Reckon One update! ✨ Brand new Profit & Loss Reports! 📈
A brand new Reckon One update has just landed and it includes two brand new, highly requested reports which we're really excited for you to try out! 🎉 Check them out below! ✨ Profit & Loss by Period report The brand new Profit & Loss by Period report will allow you to compare P&L results across multiple periods such as…
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Pay Button - more options please!
When a customer Clicks on the Pay button when an invoice is emailed to them - could we have the option to either Pay the total balance owing on the account - and show what this amount is- or even the option to make a partial payment and edit the payment amount? Could we also add a Pay button to Statements?