-
Multiple Price level lists per account
It would be good to be able to tag more than 1 price level list to a customer's account. At present you are only able to tag 1 price level list and this is very restrictive when you have multiple ranges of price level lists at different price levels.
-
Reckon Desktop Automatic Backups
What happens if a user is logged in when it's time for the automatic backups run? Does Reckon kick them out or does the backup fail?
-
Multiple price level lists per account
Can someone look into adjusting accounts so multiple price level lists can be added to a single account. I have various ranges of products and various price lists for those ranges. I want to be able to tag a particular pricelevel list from mutiple ranges to a particular customer. Is this possible? At the moment only 1…
-
Does RAH automatically calculate pro-rata holidays and sick leave when the employee is part time?
Does RAH automatically calculate the pro rata holidays and sick leave when the employee is part time?
-
How do I set up apprentice who gets loading based on total hours?
We have a school based apprentice whom gets a loading amount based on the total hours he works. for example - works 20 hours x $15 = $300 Loading amount is 25% of $300 = $75 how would I set this up in RAH payroll?
-
Pay setup vs pay templates
Following on from my other post I just made. What is the difference between pay setup and pay templates for an employee? I just want to make sure I'm using the right one. I want to minimise having to change every single employees pay details when it comes to things like pay rises.
-
Account Codes for Chart of Accounts
Hi, I'm switching to an outsourced payroll system and I need to provide the chart of accounts with Account numbers. When I go into an account it doesn't have a number, would the chart of accounts originally have had a number and it's been hidden? Thanks Plaxy
-
Updating rates in pay templates
Hi community Im starting to use pay templates to set up awards. When it comes making changes to pay rates, do I just do that within the pay template? I see there's a note to say it won't update the employee automatically. How do I make sure it's updated on the employee side?
-
Need supplier message text box for Purchase Orders
Need supplier message text box for Purchase Orders, both for single supplier for specific instructions and also for all suppliers for general awareness like opening hours for deliveries and changes to bank account. Something like the customer message lists under Lists. Under additional customisation Reckon has Long text…
-
Why does my Other1 (Leave Accural) deduct from a payroll item?
When I created a new payroll item for salary employees, in Gross payments / yearly salary, the hours paid on the pay slip deducts from the 'Other 1' payroll leave accrual.
-
Ostendo Reckon Link error
When I try to run a link between Ostendo and Reckon, I get this error, when I am in the correct file (we have been using the same process for years): I press OK and then select the process button and i get this error: Please advise what may be causing this?
-
Can I change employee numbers?
I'm thinking of using a new employee number structure to what we've been using so far now that our staff numbers have grown. Before I do that, will this have any impact on STP? Is it safe to change employee numbers?
-
Postal Address in addition to physical address
In the Customer area, we have both a "Bill To" and a "Ship To" address block available…. is it possible to have somewhere to record an Employee's postal address as well as their physical address too please?
-
Year end journal from accountants
The year end journal has a line for 'accounts receivable'. When I select this I get a message that says 'transactions to accounts receivable must include a customer'. Therefore I can not process this line, how can you include a customer?
-
Payroll item
PLEASE can we have the ability to view and edit ALL the fields on a Payroll item, ESPECIALLY the Leave formulas - we cannot get the calculation of leave to be accurately recorded in Reckon and have to keep a manually updated spreadsheet for Leave Balances and Provisions