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Display coupons and discounts clearer
It would be helpful if invoices clearly showed when a specific coupon or discount has been applied. Currently, it's difficult to tell how much was deducted from the total balance or from a line item and why it was applied. Something like this possibly with a description of the discount would be helpful to show the customer…
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Refunding overpayments
We have a client who has hired equipment for the last 6 months @ $300 per invoice, they have decided to buy out equipment. We are refunding them $1800.00 as they have overpaid hire. I have written out a cheque to them but it now says they are $1,800 credit??? I don't know how to fix this so their balance is zero? HELP!…
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Amount paid showing different.
Have paid a bill of 145.1 with a direct debit, but it is continually showing the amount paid as 144.12, no matter what i try. Why is it doing this?
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Reportable superannuation
Morning, An employee of a client has called questioning the amount of reportable super on his Income Statement per the ATO. The amount reported to the ATO is the same as Type R in Reckon STP, but the amount listed as Type L is the full amount accrued and paid for the financial year? My questions are: Why are they reporting…
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Fast Coding not showing new transactions Commonwealth Bank
Hi i have noticed the since the 25th of September that I have no new transactions showing up in fast coding for both accounts I use, they are both setup through Yodlee, ( I think as mine are not Commbank Biz accounts I can’t setup the other way. I have re authenticated my login numerous times, it is showing as active, but…
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Does the Reckon Portal still timeout in 2025?
Below was your comment in 2022, please advise if this is still the case and you can't change settings for Reckon to stay on longer ?? ""We've had to introduce an inactivity timeout to the Reckon Portal as part of our 2022 security review with the ATO (which all software providers are required to do). This means that if you…
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Reckon Accounts Hosted login issue (20 October)
[info callout] ISSUE RESOLVED. CLICK HERE FOR LATEST UPDATE Hi everyone We've received reports from some Reckon Accounts Hosted users of issue with logging in and accessing Hosted. Initial observations show that users are being directed to a page like the below example. We've flagged this with our team and are kicking off…
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How to add a salary sacrifice deduction using percentage rather than fixed amount
Hi everyone, I was wondering if it was possible to add a deduction line item using a percentage instead of fixed amount. I'm having difficulty finding out if this is possible or not using the documentation. When we look at the details of a payrun, deduction items have a "IsPercentValue" attached to them. Is it possible to…
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Make print setup available for reports.
I have just printed to pdf a general ledger report that had the balance column on a separate page. It would be good to be able to set reports to one page wide or choose landscape if the report is not fitting on portrait.
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Reckon One update! ✨ 2025/26 tax table updates & more!
Reckon One has received a new update today which introduces the new 2025/26 tax tables along with a couple more enhancements! Check out the details of the new release below. 🆕 2025/26 Tax Tables The PAYG tax scales have been updated in line with legislative changes for the 2025/26 financial year. This includes adjustments…
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BAS calculation sheet
Th figures on my BAS calculation sheet are incorrect. The figure owing at the bottom is correct The G1 and G11 are not as I have manually added the figures up.
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Paper Size setting has changed to Letter in Printer Setup
This discussion was created from comments split from: Missing logo image on printed invoices after upgrading 🖼️🖨️.
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Payroll Salary Sacrifice Reporting
Salary Sacrifice Reporting needs to be fixed so that we don't have to do work arounds to make it balance to the EOFY numbers.
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Employment Agreement - viewing employees
Hi community I've setup several of our employees in an employment agreement so that I can look at using a pay template instead of the pay setup. Is there an easy way to see which employees have been assigned in the agreement and it's classification?
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Adding line item classification blanks out tax code and other fields
This discussion was created from comments split from: Reckon One update! ✨ Line-item classifications & a whole lot more!.