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Black screen of death
2nd time today that I have got the black screen of death….Does anyone know what would cause this
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Ability to add Customer:Job to line item
The ability to add Customer:Job to line items is available in Reckon Hosted. It is not in Bank Data. This seems to be an obvious omission.
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Website address for suppliers
Can you please add an option to put a website address into the suppliers/customers details. It would be nice to have the extra information. Thank you.
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Unable to make system account inactive
Not one things came up in search for this. I have an account in current assets and because the migration coded it to a system bank a/c, I no longer wish to use it. It isn't a real bank a/c. But I don't seem to be able to make it inactive. A couple on months ago, I made a bank a/c inactive and it worked, but I can't find…
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Is the "Remember Me" option not saving the password
Hi all Ive just altered my password on Reckon Hosted ive ticked the Remember Me option but the password isnt saving Am i doing something wrong Thanks in advance
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Unrecoverable error crash when viewing inventory adjustment - Reckon Accounts Hosted 2025 ⚠️
Hi everyone We have been investigating reports of Reckon Accounts Hosted 2025 and Reckon Accounts Desktop v34 crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the 2025 version designed to hide inactive…
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ETA on Bank Feeds in Accounts Hosted
Hi Reckon, We are currently using Accounts Hosted and i have just selected a few bank accounts to the online bank feeds. How will i know when the process is completed? Will my home screen change? How long till the process is complete? Thank you
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Expenses feature no longer available in NZ
After the recent update a month ago i can't input or access expenses and wondering if anybody else has this issue? I've spent too much time on the phone with support and they can't seem to help. They can't export the expenses for me to reconcile so I'm blind to all expenses i've input. It seems crazy as you have to keep 7…
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Project-based transaction report — (show all bills/expenses per project, filterable & exportable)
Currently, there’s no way to view or export all bills associated with a specific project in Reckon One. The Ledger Transactions report is too broad, lacks filters, and has export size limitations. A dedicated, simplified Project Transaction Report showing individual bills/expenses tagged to a project would save hours and…
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#TipTuesday - Setting up a bank feed in Reckon One 🏦
Looking to setup a bank feed? You can set up your bank feed in Reckon using one of two available methods. Direct Feed Open Banking Yodlee is available as a third method for setting up your bank feed. However, due to ongoing issues with this option, we recommend using either Direct Feed or Open Banking, which are more…
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Recurring bills
Add an option in Reckon One in Recurring Transactions to enter recurring bills. This would be a universal requirement to streamline data entry for businesses that receive regular bills from suppliers. The recurring transaction could simply then be amended for invoice number, amount and details of the bill.
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Reckon Accounts Desktop v34 - Inventory Adjustment error - New install now available
Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed to hide inactive…
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View password once logged in to Reckon Accounts Hosted
I would like to be able to see my password once I have logged into RAH. This would be handy as I experienced a problem yesterday that I needed to use another computer to do my work but I couldn't log on as I forgot my password. The password details could be stored in the control panel. The current status of passwords being…
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How to allocate a credit to a customer?
Hi Everyone, I have invoiced one of my client for $880(Inc.GST). However, They Paid me $968 (Inc.GST) in my Bank Account. Now I have to allocate that figures to My Reckon one file. So, I have allocated that $880 to the invoiced transaction. but the difference of $88 - What should I do with it? I was thinking of allocating…
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Filter employees by Employee Number
It would be great if in the Payroll Employees screen we could filter by employee number instead of just by alphabetical