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'Transfer funds between accounts'
Hi - each time I go to 'transfer funds between accounts' to enter a transaction, an unrecoverable error occurs and Reckon Hosted shuts down and I am continually having to restart each time I use this feature and it is becoming quite frustrating. Has there been a known error logged about this and is there a workaround? Many…
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STP submissions sent multiple times
Hi I have sent a few STP reports through multiple times as they had come up with errors. I repaired what the error was but it was now sent that pay run through 3 times to the ATO giving me an inflated bas payment amount. I have sent an STP yearly update so hoping that may correct the error but any other suggestions on what…
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RESC not Correct
Upon EOFY reconciliation, I have become aware that the RESC super YTD in STP (for 2 employees only) does not match the correct payroll super YTD figures. I have pinpointed 4 pay runs for one employee, following prior discussions I have gone into each payrun, deleted the salary sacrifice amount, saved the transaction then…
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Receipt template
How do I set up a template for sales receipt in Reckon One? I need to be able to add particular details to the template? Most of income is from donations as as we have DGR I need to be able to advise that the donation is tax deductible. We are a charity and don't issue statements
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Merged: Income Maintenance Payments (WorkCover) + SGC
This discussion has been merged.
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how do you copy a transaction
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Clearing an old Supplier Credit that will not be used
Good afternoon, I have a $43 credit sitting on a supplier account from years ago that will not be used. I am wanting to clean up the credit so that it does not appear as a negative on A/P reports. I don't think i need to account for GST as the GST on the original Bill would have been claimed for in the relevant period and…
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Transfer of Funds Transactions Between Currencies - Not Balancing
Hi I'm trying to create a transfer of funds transaction, transferring AUD to USD, but the transaction result amounts don't correspond to the bank statement. From AUD Bank Acc To USD Bank Acc Amount = A$61.73 Exchange rate = 0.664. As per bank statment this transfer equates to US$36.41. Examples of Entering and their…
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Too many attempts with the incorrect password - locked out of STP
I have been submitting STP to the tax office for years but yesterday and today I am getting this error message - too many attempts with the incorrect password so locked out and when I submit to change the password Forgotten password We will send a recovery code to the email associated with your account - nothing comes into…
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Remove inactive items in price level and stocktake sheets
It is great that there is an inactive item check box so these items no longer show in product searches, but why then do inactive items still show up in price level lists and stocktake sheets? There needs to be a check box so these can be removed when creating price level lists or printing off a stocktake sheet.
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Enter Bill Against Inventory - ability to choose multiple Item Receipts
Currently can only choose one Item Receipt when using this button Often the bill is for a number of Item Receipts so have to enter the same Bill multiple times When we press Receive Inventory, we have the ability to choose multiple POs - can we have something similar for Enter Bills Against Inventory?
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Reference Field on "Invoice" screen and "Receive Money" screen not auto-filling repeat entries
Hi Before the recent changes to Reckon One, I was able to type the first few letters of common references we use on our invoices & receive money screens and it would remember them………. thus avoiding having to retype the full word/reference each time. This was a really handy feature and saved a lot of time when doing a lot…
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Showing TIL or banked hours on Payslips
I have a client who is a labour hire company. Recently new rules have popped up and I need to show banked hours used and banked hours saved. I need to call them 'banked hours' as the employees have asked for that name. The calculations are made externally in an Excel file - as per the new rules! My problem is that I have…
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Payroll Summary report not working
Hi Rav, Is there currently an issue with reports, specifically the Payroll Summary Report? All morning it has been returning the error below. Other reports appear to be working fine — it’s just this particular report that won’t generate. I’ve tried running it across multiple books and am getting the same result each time.…
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Can't edit tax
Hi, I am trying to process a termination pay, I can't edit the tax withholding on the normal pay portion of this I get the message below Error - something went wrong while saving the item any suggestions please, thanks Bernadette