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How to add a column to the INVOICE LIST screen?
I've always used the Reference column as the PO # . It's important for us to be able to view these via the invoice list. With the new invoice system, we've tried using the actual PO# tab for recording it but have now lost the ability to view it in the list. Is there a way to add the PO# as one of the column in the INVOICE…
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Purchase order number issue
With the new invoice system, we've started using the purchase order field rather than the reference tab which we have always used for our client's order numbers. The purchase order field does not appear in the Invoice list window (very hard to search for an invoice without that option) and we've just noticed that…
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Unable to add an employee to payrun
I have been using this file in Reckon One for almost a year with no issues, but today I was unable to edit one of the employees in the payrun, either to add hours, delete the employee from the payrun and re add her, or anything at all. This is not a new employee but all I get is an error message after the processing…
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Reckon One reports not generating (5 November 2025)
We're currently investigating instances of reports not generating in Reckon One. Our initial observations show reports are getting stuck when attempting to generate on a loading screen which looks similar to the screenshot example above. Our teams are kicking off an investigation into this as we speak and we'll work toward…
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Changing date of recurring transaction
I have some recurring transactions that I set up and found i couldn't backdate them, so did them for the next day. Now I am trying to change the date of the next one and it doesn't seem to allow it. Since setting them up I have had to edit each one's date after it is processed on the wrong date. Short of deleting and…
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Merged: Not able to generate reports..
This discussion has been merged.
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Merged: Reports not Generating
This discussion has been merged.
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Super on LSL
We have an employee who has taken LSL but when we run the super report for the month, we can see that statutory super hasn't calculated on the LSL amount. Does anyone know how we can fix this? Thanks.
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The value specified for an item does not match the item type
This discussion was created from comments split from: 1 April 2025 payrun not being included in superstream lodgement.
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Reckon Payroll App update! ✨ Classifications are now available in the mobile app!
The Reckon Payroll mobile app has received an update to version 8.5.2 which introduces Classifications to the app! Classifications are a way to tag certain elements which will then appear in your reports and these are now available in payroll. Classifications can be assigned to an employee, pay run or an earnings or…
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Printing bills that are linked to specific accounts
I would like to print out our bills that are linked to specific accounts, when i go to print once i have selected the bill it doesnt show who the bill is for….. i went in to the Settings > Money Out > Bills > Manage Templates > Made sure "Yes" is selected for Company Name, but it still doesnt show the Supplier. How do i…
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Setting up backpay as a payroll item
How do I set up Backpay as a payroll item? Screenshots please.
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How to Export Super File from Hosted to Quick Super (Host Plus)
Hi Normally I manually enter our super however with the changes next year I want to have a quicker way to do it. I have tried exporting in the past but no luck. I just tried both the export super data and export saf options. Both came up with errors. Errors have been different. Latest one was as follows Can someone tell me…
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Limit field for Super Guarantee
Concessional super is capped - to $30,000pa in 2024. high income earnings (above $260,869pa) will hit this limit and will not qualify for super guarantee payments for the rest of the financial year. Any payments above this amount will incur additional taxation for the employee. A limit field to prevent payment above this…
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1 April 2025 payrun not being included in superstream lodgement
Hi there, I'm going to prepare employee super by SuperStream, however, the total amount is different with my payroll report. Don't know why… I attached screenshot for this problem. Please help me with this issue. Many thanks.