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Migration hasn't included Salary Sacrifice
Hi, we have one employee with salary sacrifice. I went through the process of checking and amending payroll and employees after the migration and have just done the first payroll. But it didn't equal one employee's net pay. Found that it didn't include the salary sacrifice. But where do I go to fix that? I thought his…
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Replacement for ATO's Small Business Super Clearing House?
Hi all, I'm using ATO's SBSCH to process super contributions. It will be decommissioned on July 1st next year, so I started looking for alternatives. I've noticed the Beam integration in R1, but while signing up I didn't like some of the T&Cs that I had to accept. So I'm looking for an alternative, but the only workable…
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Setting up Superstream for Accounts Hosted
Hi we have been using Reckon Accounts Hosted for many years but have not been using SuperStream. Is there a help guide specifically for existing users to modify/update to use SuperStream please? Thanks Plaxy
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RA V34 (2025) Accountants Data Tranfer
Hi everyone, we use the Accountant's Data Transfer function to extract transactions from our client's files to import into our software (MYOB AE MAS). This function is no longer appearing in the File-Utilities menu. How do I export the transactions without this utility? Thanks
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Reckon One help video help with Payroll gen.ledg.accounts
Hi, I was actually after what gen.ledg.accts to enter at the beginning of payroll settings. But I thought a help video might help, at least this one appeared relevant. But there is no way I can remember all that is describes. Also, although what I am typing here is quite large, in the video I can't make much of what they…
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Estimates in Reckon One
How to approve the estimate. My estimate is in draft form an dlike to change to approved status.
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2023/24 STP Finalization showing Not Tax Ready
We have only one employee and even though we thought we had done a finalization for their payroll in STP at the end of 2023-2024 and 2024-2025 the amount shown in their MYGov is incorrect. They are only now trying to submit their tax for last year. It is showing Not tax ready How do we check that the finalization was done…
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Receipt Report problem when removing unwanted columns
I would like to remove a number of columns in this report and in others, only problem is that when I do using your selecting process, the total description is squashed into a single column instead of being spread across several. This is similar to what it does in the Unpaid Invoices report too, where the customer name and…
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Stock Locations and Stocktake forms
Hi, I have recently completed our stocktake and it is currently an inefficient process as I am unable to print my stock take work sheets by location. It looks like you can add a Bin location via custom fields, but I cant see how to add the Bin location column to the stock take work sheet. It has led me to consider a bar…
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Supplier list for last 2 years.
What report do I need to run to give me any Suppliers we have used over a certain period (eg last 3 yrs)
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Don't Allow Credit Card Purchases to be made from Customers
I can't see the reason behind allowing credit card purchases to be made from Customers. All other purchases can only be raised against Suppliers, and Sales can only be made to Customers. When the same entity can sometimes be both customer and supplier you have to create a Customer and Supplier but the current situation…
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2025 Account Hosted Upgrade
Hi All i think Ive upgraded to new version but im not sure because i can open company file using both R1 option and the new option how can i check and more important if i have mucked it up how do i rectify thanking you in advance
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Super Payments
I have recently switched from Reckon Desktop to Reckon One & I am trying to process the Q4 Super Payment so that I can reconcile my bank, but the pay runs for Q4 are in the Desktop version, not Reckon One. How can I process this payment to the clearing house so that it isn't multiple payments to each super fund?
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Lodging TPAR
Hi I am trying to lodge 24/25 TPAR and its coming up with this error message? I am able to open a draft of the 25/26 year but not the previous
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Reckon Accounts Premier 2024 Unrecoverable Error Code 14147 07923
I have recently upgraded from Windows 10, to Windows 11 on a new computer. My Reckon Accounts Premier 2024 was reinstalled on the new computer. Since then the following keep happening when I do a backup to the backup directory on my computer: I have to enter the backup path each time I do a backup, even though I save it.…