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Unrecoverable Error
Hi I just entered a bill in Reckon. I went to receipt the payment and I needed to change something in the bill entry. I opened the bill and I got a pop up error saying unrecoverable. Reckon closed itself and I reopened and attempted to go back in the bill. Same problem again. I thought I would run a backup, verify but it…
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Invoice/Statement customisation
Hi. I have just migrated from Reckon Hosted to Reckon One and am disappointed that the customisation features are unavailable in Reckon One. In Reckon One you are very restricted and cannot customise the layout at all. The final view is also not centred. Admin edit: Adding context from comments In Reckon One it appears…
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Add Attachment to Recurring Invoices
Hi, Under NSW Strata law, it's compulsory to add a 'Financial Hardship Statement' (with specific words) to each Strata Invoice issued; viz: Important Information for Owners Experiencing Financial Hardship • Strata levies are essential to cover shared property expenses. • If you are struggling to pay your strata levies due…
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Re-use of deleted invoice number
Hi. I have been advised that currently you cannot reuse an invoice number once that invoice has been deleted in Reckon One. I have just migrated from Reckon Hosted. and accidently recorded an invoice so I deleted then wanted to reuse but couldn't.
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Creating a Note on Payslips
Would be good to have the ability to add a note to an individual employee's Payslip
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STP Replacement Files
Hi, I had to amend payroll after already uploading the STP file. I uploaded the new STP File as a replacement file. However on the ATO portal, the old payroll file is still there, thus showing that I have done 5 pays in the month of Feb instead of 4. When I have re-lodged a STP file previously - the older STP file usually…
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Profit and Loss by Project
As an NGO we need to report on program expenses. It would be great to be able to run a P&L and extract the expenses from that report only. At present we have to run an Accounts Enquiry report and then filter each program to see what expenses have been used.
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Classifications in payroll summary report in Reckon One
It would be great to add Classifications as a filter (column) in the Payroll Summary report. Each month I have to do a report for the full payroll for all employees which includes 4 different states. Once extracted to Excel or CSV, I then have to manually sort to each state. By having classifications as an optional column,…
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Reckon Accounts Accounting Small Business Edition 2024. Email configuration for outlook.com.
Hi all, Does Reckon Accounts Accounting Small Business Edition 2024 support sending emails via an outlook.com address? I’ve tried the following settings: server name: smtp-mail.outlook.com port: 587 App password …but no luck so far. My Gmail account works without any issues. Any guidance on how to get an Outlook.com…
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Cash out of leave
Hi All I have an employee who wants to cash out 37 hours of Annual Leave in this fortnight's pay. He has accumulated 82 hours Annual Leave. My question is do I have to add another item to his payslip as I recall the ATO stipulating that under the STP Phase 2 it must be under code C. I have absolutely no idea as this is not…
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Automatically email purchase orders
It would be great to be able to select to add all orders the send forms list as we can with invoices to customers
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Bookerkeeper needed urgently
i need a book keeper that can organise my accounts like now as i have reconciled but something is wrong or just missing when reckon has moved me from xero to their platform… I am not in any way account savvy, so i need help now to sort it out. Then every 1/4 for BAS purposes. So if anyone knows someone that can help out…
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Bank Feeds & Poor Service
I’d like to provide feedback regarding a recent support interaction about reconnecting a CommBank bank feed. Two separate support representatives advised that full transaction descriptions were no longer available and that the only solution would be to manually copy descriptions from bank statements. During the interaction…
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Bookkeeper Wanted
Hi, I'm looking for a bookkeeper experienced with Reckon One to help me with the below: We have 2 businesses. Business 1 has sold some assets to Business 2. Accountant told me I need to raise an invoice from B1 to B2 and then reconcile this invoice with a loan account which B2 will slowly pay off. What I need to end up…
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Does Reckon One use Govconnect?
We just migrated from Hosted and haven't gone through payroll yet but will next week. In Hosted we uploaded our STP file to GovConnect, how does it work in Reckon One?