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Colonial First State - Welcome Letter incorrect password
I been keen to use Colonial First State as my super clearing house. My first problem and I have been waiting over 24 hours to read their welcome letter but cannot as my password is incorrect. To access, simply enter the last 4 digits of your ABN and last 4 digits of your mobile number that you provided when you joined.…
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Estimates - make them customisable (like Invoices)
Sometimes, we have to write descriptions of various scope of works in estimate. Currently there is no provision in current template for estimates. It would be good to emulate what is available in the new invoice experience where it allows you to add text-only rows.
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Salary Sacrificing Package - Simply Green
Hi We are are NFP charity. Up to now, we paid our employees part of the pay as Fringe Benefits up to ATO limit allowed for NFPs. We have now signed up with Simply Green so they pay employees some of their wages as part of a Salary Sacrificing package. ie. previous fringe component plus & a meals and entertainment card…
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Extra detail in estimates
When I create invoices I can add extra rows with text for more information on items or the job. How do I do this when I create a quote/estimate? The description box is ok but it only relates to the item on that line.
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Super SAFF file upload
Hi How do I upload the SAFF file to Colonial First State clearing house?
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Open full item list when using Adjust Quantity/Value instead of individual item
Requesting update from Reckon so that when you look up an item in the Item List then right click on that item and select 'Adjust Quantity/Value on hand' it automatically goes to that item instead of the whole list. I rang Reckon today and they advised this is currently not available. Bit crazy. What happens if you had…
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Problem sending batch emails
I am facing issue when sending batch email to staff, I checked email report and found error "Command returned non-zero exit value 1073807364 with the error "…… is there any solution to this problem? it is just started from last 2 weeks.
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Reckon Community Rewards Roundup! March 2026 🏆
Welcome to the March 2026 Reckon Community Rewards Roundup! 🎉 March was another great month in the Reckon Community and somehow Autumn has already snuck up on us! 🍂 Huge thanks to everyone who jumped in to ask questions, help, share tips, and support each other. March 2026's $100 gift card winner is.. It was a super close…
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Recurring payment setup
@Rav When making a recurring payment initially, and set the start date to a date in the next month, kept tabbing through, but it does not change the "next transaction date" shown there. One wonders has it not worked, but not until you finish it, then go back and look at the list of recurring transactions can I verify the…
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Do I need to enter employees super info to the CFS clearing house?
Hi If using Reckon accounts hosted do I need to enter all of the employees super information into the colonial first state super clearing house or will those details be drawn across from Reckon Hosted?
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Unscheduled pay runs
Whenever I create a pay run, my pay runs are all classed as unscheduled. What does this mean? Is there an easier way to create them?
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Sharing Reckon One payroll book
Hi, I need to share my Reckon One Payroll book with another person in the company. I have called twice for help and received two different answers how to go about it. We've tried both versions, but it does not work. I have shared my Reckon One book with my colleague, and his name/email are showing under 'share with users'.…
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Superannuation set up in Enterprise
I have been using Reckon Accounts Enterprise since July 2024, since then I have not been able to configure the program in order to create and export SAFF files to our clearing house as I had done previously using Payroll Premier. Does anyone else use Enterprise and know how to do this? I do note that in the employee…
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TAX FREE THRESHOLD
An employee started off as No TFT, his circumstances have changed and he is now TFT. Can I just change it in his employee card? Is it going to effect any past pays?
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Multi employee payrun not matching
When I process payroll with Reckon One Payroll and there is more than 1 employee, it never auto matches in the bank rec. what am I doing wrong? The steps I take Create a new pay run Add a single employee Finish pay run Create the bank payment Upload ABA - Process pay in bank Next day, i see the transaction in Reckon One…