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Customer Reports improvement
There is a customer report called Unpaid Invoices. One would assume this would be to use to chase up unpaid invoices. But this report does not balance to the total Accounts Receivable in General Ledger, due to it not including any credit balances (as negative values) in this report. It shows on the individual statements…
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Reports Not Calculating Correctly
Hi all, It started this morning with not being able to reconcile Dec bank statement correctly, no matter what I did I could not get it to balance so ended up with a discrepancy entry for the first time in 25 years of using Reckon!! Now, my reports are not calculating correctly, the total shows 14,206 however should be…
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Downloading backups to USB
I am not sure if it's just me but I am finding the new My files system hard to navigate I find it hard to find the files I want to save and sometimes it doesn't seem to work seemlessly and what is an ND file?
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Ability to change heading labels please
Could we please be able to change label headings - not everyone wants to see Items - they may be Codes or Products…. I would love to change the headings for Tax to say GST instead - or pricing to show as $/km or $/kg or something else custom to my business
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Allow choice of superfund for each employee in Superstream batch to enable super payment
To solve ability to pay super when employee has changed superfunds. e.g. When all other employees in payrun have been paid super via Superstream and one employee remains unpaid due to superfund ABN issue then Reckon has an inability to revert to payrun to draft nor to amend past payslip. A new superfund is added but the…
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Stripe fees
Haven't seen what the fees are and if it can be automatically added on to the amount the customer pays, which is how our current system works. Would not change unless it is the same. Can you inform us of this?
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Custom Fields on Reckon Invoices mobile app
The custom fields for customers in Reckon One are great - but they dont flow through to the Invoicing app on mobiles? Have I missed something or is this a feature we all want in the Reckon One App please?
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Removed employee from pay run, but not removed completely
I created and submitted a pay run with the 2 employees of my small business, then realised that I should have only had 1 employee in that pay run. I reverted the pay run to draft, unselected the extra employee, and resubmitted it to ATO as an update. However, in the ATO Business Portal, while I can see that an STP update…
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cant open existing company file after desktop update
i have recently updated my computer to windows 10 now i cant open my company files it or comes up with error message -6123,0 i have tried to open it many times and same result. could any please help me. thanks craig
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Write chqs query
Hey guys, Is there somewhere in Preferences to make the "Write Chqs" page retain the last entered Chq No. field, and go straight to the Payee field? If I've gotta enter 50 EFT's, I use EFT as the chq number, but it always returns to a number on the next chq. I found the preference to start on the payee field, but the chq…
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STP Total Gross ( W1) is different to the Payroll Summary
the STP Gross Figure is $307,724.58 but payroll Summary using the below table is out $268.61. How do I find this difference pls? It normally balances however not this week.
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I am trying to generate a 1 page payroll summary for a few of our employees.
The document I am generating does not display payrates where they are different on any given day. It just displays the last payrate used for that period, which is a little misleading. I have attached an example of what I am after. https://us.v-cdn.net/6032430/uploads/VBIAHR39SCR7/reckon-example.pdf What filters/adjustments…
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we have a number of employees that require a payroll summary for any given period.
I am after a 1 page document and attach an example of what we are after. The issue re this report is that it does not show multiple pay rates for any given day or pay type. What is does display is the last rate used which is a little misleading. How to create a summary page (1) which includes the breakdown for each day?…
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User access
We have three users of our hosted account. One of the users is not a manager but needs full access to the records including Invoices and Estimates. However! He does not need access to any of the employee information or billing info. Is there any way I can limit his accessibility and viewing? He is currently listed as an…
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RESC error
Hi, I’m processing a pay run and noticed that for one employee the system is incorrectly calculating an additional $2.92 as RESC. There should be no RESC at all. The gross pay is $1,133.45, so the SGC should simply be 12% of that = $136.01. However, the payslip is showing $138.93, with the extra $2.92 appearing as RESC on…