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What does this mean - No streaming resources are available
Two of our team members this morning have this error message when trying to logon to Hosted. As it is too early for Reckon staff, does anyone else know what this may mean
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Lodging STP file from Reckon Accounts Desktop instead of Hosted
If I have to do wages on desktop version occasionally instead of Hosted, when I lodge the STP I will have to select the correct tab in the portal, does this have the same result as if lodged only from Hosted? Also when I go to the reckon portal a window flashes and says something about a whole new look coming. I thought I…
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How are costs managed in RAH? Particularly inventory assembly items
This discussion was created from comments split from: Ask Me Anything (AMA) with Reckon CEO Sam Allert!.
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Superannuation not printed on Report
Some of our employee is using Australian Retirement Trust super and Retail Employees Superannuation. When generating the Super by Employee or Super by Fund report these two Supers are not printing neither are the names of employee they are linked too. Any idea?
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Unable to Upgrade to V34
Hi I am trying to upgrade to large files to V34 and the system will not complete a backup. I have also copied the files into another folder as a backup. Does anyone have a suggestion on how to upgrade without doing a backup of the RA 2024 beforehand? John Peppas
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Editing posts - text disappears
Hi Rav I'm trying to edit a post I just left but when I try, the text in the post disappears. Glitch?
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Tax Table Update for STSL (24 September 2025) - Reckon Accounts Hosted 2025
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
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#TipTuesday - Dashboard improvements in Portal
Good Morning and welcome to another #TipTuesday! If you've logged into Reckon One recently, you might have noticed something a little different in your Reckon Portal dashboard. Maybe you're seeing more Reckon One books or GovConnect tiles than usual? Don't worry, it's not a glitch! It’s part of the new and improved…
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Reckon One update! ✨ Your Reckon Portal dashboard has been simplified!
Reckon One has received a new update which streamlines the display of your dashboard screen. Check out the inclusions of today's update below. ✨ Say goodbye to the 'Shared with Me' tab The Reckon Portal dashboard has been simplified to a single view for all Reckon One books you have access to. The Shared with Me tab has…
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GovConnect update - Simplified view and ability to hide STP entities 🪄
Hi everyone, Just wanted to give you a heads up that GovConnect has received an update today which has brought in some highly requested enhancements to your dashboard view. Check out the inclusions of this update below. ✨ Say goodbye to the 'Shared with Me' tab The GovConnect dashboard screen has been simplified to show…
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GovConnect update - Simplified view and ability to hide STP entities 🪄
Hi everyone, Just wanted to give you a heads up that GovConnect has received an update today which has brought in some highly requested enhancements to your dashboard view. Check out the inclusions of this update below. ✨ Say goodbye to the 'Shared with Me' tab The GovConnect dashboard screen has been simplified to show…
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HECS Debt set up
I have an employee who has a hecs debt. As the repayment amount is calculated as a percentage of gross income, do I need to enter the percentage amount in the employees payroll records or does Reckon automatically calculate the amount?
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Error: POS Database Repair
This morning the POS Terminal was working all fine and now a repair the database message has appeared for the POS Administrator Database. Followed the instructions to start the Repair to Database request and the below error message has come up. Any suggestions how to correct the below issue would be greatly appreciated. I…
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STP Errors?
Hi guys, Anybody else getting error msgs from the portal when lodging STP's? I've had 3 weeks in a row. Click on it and I get this "Either the ATO is down or Reckon SBR is unavailable". I doubt ATO has been down for 3 weeks … what is "Reckon SBR"? Bad time of year for it! Cheers, Rob
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An error has occurred in frmPOS : Form_KeyDown -2147417848
Recon POS V22 Get the following error every second tranaction Point of Sale An error has occurred in frmPOS : Form_KeyDown -2147417848 Automation error The object invoked has disconnected from its clients. This terminal will now close. Only does it on one of our 2 terminals Dave