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Setting up employee teams or groups
Hi, we're brand new to Reckon One and looking for some help. I want to set up specific teams or groups that my employees are in, for example customer service, technicians and others. Is that possible?
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Notes on payslip
Another question, I can see it's possible to add notes in the employee information. Is there any way to add those notes or other notes and have them appear on a payslip?
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Can i have multiple companies with Hosted using one licence?
Can i have multiple companies with Hosted using one licence. I don't use payroll or need accountant access
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I am trying to terminate an employee
I keep getting the message "unable to terminate employe" but no reason. What am I not doing? Thank you
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Item images
Hi Reckon team. Happy new year. I've noticed that we can now add images to items which is a nice update. Where do these images appear other than within the item? Can we add them to appear on an invoice?
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Merged: Add multiple rows button in Estimates screen
This discussion has been merged.
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Reckon Community Rewards Roundup! December 2025 🏆
Happy New Year 🎆🍾🥳 and welcome to 2026 everyone! Hope you all had a wonderful Christmas & New Year period and feeling refreshed, recharged and ready to jump into a new year 🙂. I'm really looking forward to a big 2026 and working with you, our awesome Reckon Community members. December 2025's $100 gift card winner is..…
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We need to change the date of an STP upload
Hi, we had a payrun over the holidays which we paid a day early due to the public holidays. So we paid it on the 31st Dec instead of Jan 1st, but our paycheques and STP upload were still dated 1st Jan 2026. This needs to be changed to 31st Dec 2025 to match when it was actually paid. We did an 'update event' and then…
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Adjustment notes not showing in customer payment screen
I am processing a customer payment that includes credit adjustment notes for invoices that have previously been paid. The credits do not show up to allow allocation. Please help!☺️
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Bank Reconciliation for cheque account (current account) and online account
While doing bank reconciliation for online account, it works perfect. No problem While doing reconciliation for cheque account, I have to enter current positive balance as negative balance. For example, my balance as per bank statement is $ 200.00 Entering this amount does not reconcile. However when entered as $ -200.00…
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Passing Stripe fees on to customer
In relation to the new product, Stripe, it seems we still have to bear the cost of the card fee. We currently are with a system where those fees are automatically added to what the customer pays. We would not consider changing unless Reckon offers the same. To have the receipts apply to our customer accounts is not…
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Superannuation error for one employee
Hi Team, I went into Reckon Payroll today to print off a superannuation contribution report and noticed that one employee who previously had salary sacrifice deductions, but stopped their contribution back in December 2023, these details have reappeared in two pay runs last month but with $0.00 in the amount column. Upon…
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Reckon Accounts Hosted Company Files
In Reckon Accounts Hosted, each restored backup becomes a separate company file (even though we only operate one company). I would like to confirm whether Reckon provides any alert or warning if an old company file is opened by mistake. For example, if I open an archived company file for the 2023/2024 financial year and…
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Merry Christmas & Happy New Year, Reckon Community! 🎅🎆
Santa's on the way! As we start to wrap up another big year, I just wanted to take a moment to say Merry Christmas and thank you to our amazing Reckon Community. 2025 has been a massive year, we've had so many incredible contributions shared and highlights right here on the Community. ✨ Reckon Community Rewards Our awesome…
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chart of Accounts
Previously when creating a new account, there was provision for using both income and expense/cost of goods accounts allocated to it. Now while trying to create a new account or even editing existing account, it does not allow to be allocated to both inocme and expense/cost of goods. How can this be resolved as some…