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Either the ATO is down or Reckon SBR is unavailable - STP error message
I have the following message for a pay run processed in March 26. All other pay runs before and after March 26 do not have this message.?? I have checked data in MyGov and the ATO have indeed recorded all pay run details correctly. Do I ignore this message? If not any recommendations as what to do next?? Cheers faigey…
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Create new Bill in Quick Add menu
As a performing theatre company, our use of Reckon is different to most. We create more Supplier Bills than Customer Invoices, so we would like to see "Create a Bill" in the Quick Add menu, please
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W1 is not the same as the payroll summary report for BAS
I have a payroll summary report and the PAYG Tax withheld is correct at W2 on the BAS, however the W1 figure is not the same as the report. Does anyone know why or how I can find what the difference is?
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Export SAFF file to Colonial First State Clearing house
Hi, not sure how to resolve this issue but I get errors when trying to upload the SAFF file to CFSCH. I have tried both Export SAFF and Export Super Data files. The later shown below provides some info. The Export SAFF only provides a message ' failed to process "filename.csv" . Can you please provide more details to…
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Adding employee details to CFS clearing house
Hi, I am trying to add employee details to the first state clearing house. All I can find is add members not employees. So I tried add members and I cannot find the employee super funds in the super list.
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Integrating our payroll with QuickSuper(Clearinghouse - Quick super)
Hi In preparation for Payday Super, can you please assist to integrate our reckon payroll account with Quick Super ? Thank you Elizabeth
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Welcome letter from Colonial First State Confusing
Morning, I have just received my welcome letter from Colonial First State as I registered my interest for the Super Clearing House. However, the letter talks about Employer Super, Investment Options, Insurance Cover etc., I don't want to sign up my employees for Super but just want to use the Clearing House. Am I able to…
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Can a SMSF be excluded from SAFF
I'm currently setting up for payday super and have registered with Colonials Super clearing house. Currently I pay my employees super through the SBCH and pay my own super directly into our SMSF. Is there a way I will still be able to do this, as I cant see how to exclude my information out of the super report files or…
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Unable to download a SAFF file from Reckon Accounts Hosted
Hi, Just wondering if anyone can help with info on how to down load your Super SAFF file. I opened the Super Data Export and clicked Export SAFF and the usual window pops up to name the file and pick Q or B drive I then name the CSV file and click save. I then go to down load the file and it wont download? It just sits…
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Where do I find accumulated hours for Long Service Leave?
Where in Reckon will I find long service accumulated time please. ?
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Superannuation Member number not showing in reports or superstream batch
I have a business with two employees. The first employee was set up by the owner and didn't include the employees super member number. I ahve updated the employees super member number but can't get it to show in reports or in the superstream batch? I have redone the payruns with the number included but it still dosen't…
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More Tax Codes for BAS
I would like to see another tax code to exclude transactions from BAS altogether. I have various transfers between bank accounts, drawdowns from TryBooking, "pass-through" transactions, and payments for holding deposits (eg, theatre hire). These are not sales or purchases, and are irrelevant to GST and BAS reporting,…
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Reckon One Invoice showing a counter or indicator of the current number rows present and the max
It would be useful if there can be a counter or indicator that lets the user know how many lines/rows are in the invoice and how many more are available up to the max limit (200).
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Changing from Reckon Accounts Plus to Hosted
I am IT support for a client of Reckon who uses the latest version of Reckon Accounts Plus. She uses Parallel's on Mac to run virtual Windows 11 where Reckon is installed and is forever having issues with printing. My suggestion to her is to change reckon to a version that supports native operating on Mac without any…
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MMC Receipt tax code
I have been trying to get my trial working with MMC Receipt after the demo last week. I am interested in any feedback on this. My trial file has not brought all the tax codes through - all tax codes except NCG - so it means it is not processing correctly I have been working with MMC Receipt to try and resolve. Their…