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Super batch in draft has wrong heading
I have looked and can only find things on when the pay run needs amending. But that is all fine, somehow when keying in the dates of the batch I must have put 1st Nov. instead of 1st Dec. and now I can't find where to edit it. I did start to follow a procedure that says to revert the pay run, attempted that and all these…
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URGENT: CANNOT MAKE THE PAYROLL
Today, When i collected the employee to edit the payroll, I could not access it. It said" Something went wrong. WE can't complete your request….." Please help me to fix the issue. I need to make the payroll urgently. Thank you
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paying bills in bulk
Is there a way to pay mutiple billls and for them to show as separate lines in the accounts, and not as a single payment.
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Reckon One Book wont open?
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All pay run details not loading
Hello. I have tried a new pay run and it keeps failing. The draft will not delete, and I cannot access old submitted pay runs either. The return is always: Failed to load payrun details There was an issue loading this pay run. Any ideas?
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Something went wrong error - creating an invoice
hi, can someone tell me what is happening with reckone invoice when i created invoice, it shows something went wrong. same thing i refreshed many times. thanks
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Reckon Accounts Hosting Constantly Disconnecting
Hi, I am totally frustrated with Reckon Accounts Hosted. I login and within 1 minute it locks up and then disconnects and reconnects itself. This is happening constantly. For example, I am logged in now and have been for 15 minutes and it has disconnect and reconnected at least 6 times in the time frame. It is a nightmare.…
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Ultimate
Hi I was going to change my subscription to annual then I noticed Reckon Ultimate if someone can please let me know is it still Reckon One?
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Merged: Search Transactions
This discussion has been merged.
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Search function by keywords
To be able to quickly search for a keyword/phrase such as an address to see what works were done at that job last. Currently it is very difficult to find previous invoices when you only have an address.
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Paying AL on Term without teminating the employee
This process is a bit of a different one but our award for a MV Salesperson states below (italics) where the employment of a vehicle salesperson terminates prior to the delivery of a vehicle for which they would otherwise be entitled to commission, provided the vehicle is delivered within 3 months of the termination they…
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LSL Accrual calculation error involving overtime hours
I'm hoping someone can help me here! The LSL accruals for each employee is being affected by overtime hours. For some reason the overtime hours are being dumped in the 'LSL hours taken' field and then reducing the LSL hours available. This is then also affecting the LSL AAccrual total in the enter pays screen. I've checked…
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Genuine Redundancy Tax Free Component ETP Code
In Reckon One Payroll, reporting Genuine Redundancy Tax Free Component, is it necessary to select ETP Code D, or not make any ETP code selection?
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Cash Detail Reports: Cash Net & Cash Tax are not matching
In all those 15 + years I use Reckon I have never seen this till today: The Tax Detail Report Cash Net shows a total amount for November which includes an Invoice issued on 28 November and partially paid on 5 December. The Cash Tax Report is correct. How can I fix this? See attached.…
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Enter bank transactions
I am using Reckon Accounts Home & Business. I would like to use Reckon Accounts Hosted but I cannot find how to manually enter bank transactions like I do with Reckon home & business. Where is this screen? I do not want to bank feed or import. Just enter bank transactions one at a time like I currently do with Reckon…