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Authentication code
Is anyone having trouble with the Authentication code not uploading to the phone. There seems to have been a delay in receiving the code for the past few days
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Salary Sacrifice Super reporting by fund
How do I get Salary Sacrifice Super deductions to appear on the Super Report by Fund? Even by tagging both the Salary Sacrifice and SG Payroll payroll items only the super type item reports. I suspect the Super Report by Fund is hard coded to only report on "super" type items and not "deduction" type items. Cheers, Glenys
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Merged: Login to Reckon Hosted not getting security code
This discussion has been merged.
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TPAR errors preventing lodgement
Hi Reckon team, I need help with the following error message from ATO when lodging TPAR. Summary of Errors: Reason Code: VR11 Total errors: 1 Please contact your software developer. The Record Identifier in Payer Identity Record must contain IDENTITY. Reason Code: VR39 Total errors: 1 Please contact your software…
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Creating a bill 🎥
Check out our how-to video below for a demonstration on creating a bill in Reckon One!
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Trying to register GST Branch 001 for a client in GovConnect
I was trying to register a client in Reckon GovConnect but it came up as GST Branch 002 instead of 001. The ABN is 92 092 765 056. I have not lodged anything through Branch 002 but need to register Branch 001 as this is the correct one. It won't allow me to setup Branch 001 as says already been registered try a different…
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Moved: How do you export reports after you have exported them...
This discussion has been moved.
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Highlighting Text
Hi All, Is there a way to highlight text on a purchase order or tax invoice? I know there is a section for messages but sometimes I would like to highlight a line in a purchase order as its important. Thanks
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Unit of Measure on supplier invoices uploaded via iif
I am trying to upload supplier invoices via an iif upload. The upload imports all fields except for unit of measure. Can someone please confirm the heading to use and how the unit of measure must be input? I have tried the below names for the header: Unit of Measure UOM U/M For the UOM data I have tried using both full…
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POS Lite Screen Button Adjustments
I'm running Reckon Accounts Desktop with Reckon POS Lite V22, I had all my POS buttons set up nicely to suit our business until we recently had a new computer installed and all my last set up was lost. Now I have to start over, but I cannot for the life of me figure out where to go to adjust them/add extra/rename them etc!…
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#TipTuesday - Add and send attachments with your invoices! 📎
Hi everyone! Welcome to another #TipTuesday! 🎉 Today I'm going to highlight the latest feature in our new invoice experience in Reckon One, the ability to include and send additional files as attachments with your invoices! Attachments can be handy if you'd like to include additional information on an invoice transaction…
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#TipTuesday - Classifications in Reckon Payroll! 🗃️
Happy Tuesday everyone! Hopefully your EOFY finalisations have been sent smoothly and you're settling into the new financial year well! In today's #TipTuesday I'm going to spotlight a highly requested, new addition to Reckon One Payroll.. Classifications! Classifications are a way to tag certain elements which will then…
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Updating Super Guarantee rate in Reckon Accounts Hosted 2025 ✨
The latest edition of Reckon Accounts Hosted includes a new feature to update your super guarantee rate! How do I update my super guarantee rate? To update your super guarantee rate, click on Employees ➡️ Update Super Rate. A prompt will appear which will show you the current rate and allows you to enter a new rate for…
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Updating Super Guarantee rate in Reckon Accounts Desktop v34 ✨
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
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How do I change default bank account in payroll?
I would like to use a new bank account for payroll. I am using Reckon One. Any help appreciated!