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Bank Details Disappearing from Chart of Accounts Bank Set-Up
The bank details (bsb and account) keep disappearing from the chart of account bank account set up. Can you please tell me the fix for this issue?
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Error emailing remittance advice after upgrading to new V34 desktop
@Rav I am getting this message when I try to email - "The file you specified cannot be opened. Make sure that it is not currently being used by another program or a read-only file. The Windows error was "The file exists".
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Post Update Balance Sheet Figures OUT BY $$$ HUGE Dollars and Tech support no idea why...
Hi, has anyone else had any of the below Balance Sheet figures HUGELY INCREASE on multiple accounts from PRE-Update printed Balance Sheet to AFTER up-date Balance Sheet figures? Inventory Asset BAS Payable Tax Payable Retained Earnings and the list goes on as all related in some way Have already spent numerous hours on the…
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Reckon Hosted API - Who can do this and would you??
HI everyone I would like to find a developer who has already built and knows how to create an API on my Reckon Hosted Accounts instance. I am a small business, have 3 years' worth of data, and I wish to share it with a third-party application (one-way only) and provide real-time data (hourly updates will suffice). These…
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Sharing files on new platform
Can anyone tell me how to share a file with my accountant on the new platform? All my searches are giving me information for the old platform. If I create an accountant's copy it isn't giving me the option to email it anymore and if I create a backup I don't have the floating toolbar anymore so I can get it out. I hope…
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How to reconcile credit card payments minus the fees.
Can you please tell me how to do this: Accounts Hosted. We have a credit card machine at work, and on charge the fees to the customer. Square then takes the fees + or – a few cents. It is never quite exact. So my question is, how do I reconcile that and come up with a correct total in the reconciliation? If an invoice is…
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Unable to email customer statements since update
This discussion was created from comments split from: The Reckon Portal has a brand new look! ✨.
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Error when drilling down in Inventory reports
Receiving error code when drilling down in Inventory reports:
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Leave details
Hi, how can I change the "A" to "LS leave"? Thank you
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Uploading a forecast or creating from budget
Hi, could anyone please advise how to do any of the following.. Create a forecast from an existing budget Create a 2nd budget Upload a forecast as an IIF file such as you can with the budget. Really want to avoid manual entry.. Thanks
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Pay Date Error
I recently entered the pay date for June's wages as July 1st in error which obviously put the pay run into the 2025-2026 financial year. I did an adjustment to the pay run to change the date to the 30th June so now the figures are all reading correctly in the app, and are now in the 2024-2025 year. My end of year figures…
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Ctrl S stopped working
Hi. Can anyone help please? I am using Reckon Accounts Hosted through Chrome, and when printing and a new tab opens, Ctrl+S no longer saves as a pdf. The save as pdf symbol is still there, but Ive been doing it this way for years so its quicker for me until now My question is 'is this a Reckon issue or Chrome issue, and…
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Ctrl+S
I believe having the Ctrl+S shortcut for saving reports would be a valuable enhancement. It used to work in a new tab with Chrome, but no longer does. Using the mouse to download it is a much longer process IMO
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New invoices - when is it available for all?
Hi Reckon team One of my clients has access to the new invoices in their book but another client doesn't. When is this going to be available to everyone?
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Moving files in Q
Hi community I've probably missed it somewhere but what's the best way to move files from one folder to another in the Q drive with the new my files toolbar?