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Payroll Detail Report - additional feature and formatting
On the Payroll Detail Report, it shows the selected Customer, Project and Classification for the individually coded pay lines from in the pay run, but I am yet to find a way to add this PAYG Tax line and the Superannuation line. There are the dash lines as placeholders for these to have a classification, project or…
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Is there a report that shows the GST amount on outstanding Debtors/Creditors?
Is there a report that shows the GST amount on outstanding Debtors/Creditors at a period?
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Historical data now not kept by Reckon One
I am flabbergasted, after all the hassles I have had with this software, now historical data on our previous Reckon One is not being kept for access. Prior to 30.6.25 we were running 2 Reckon products, one was Reckon One for all the sales invoicing and the other was Reckon Accounts Plus on my desktop. To amalgamate, we…
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Employee Pay slip - leave dates on pay slip
On the PDF generated pay slips that are sent to an employee it doesn't add the dates that are generated in the pay run against that leave type, it only generates the number of hours and the type of pay on the line. These dates do generate in the Payroll Detail report, but the employees don't see this report. CURRENTLY:…
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NOT RESPONDING
Having big issues with RAH today, everything goes into "not responding" mode.
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Invoice not saving yet it was emailed to the customer
We have had an issue of an invoice not saving on a customer card/ account, however the invoice was emailed to the customer requesting payment. which can only be sent if saved. Has anyone ver had this issue or similar?
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Table and Total
there are few custom field options in header area but nothing in Table and Total, rather switching on and off few options. Can we please edit Labels like items, description to something else according to our business need. Not everyone sells items or products. Option to add more columns, like we can add empty rows and able…
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BAS report is not including G2 exports in G1 total sales
When I do the BAS report my 1A is showing a negative number. As far as I can figure out this is because G1 is only including the normal GST inclusive sales and not the GST free export sales, and my G2 exports (tax code EXP) exceeded my normal GST inclusive sales this quarter. I have gone to settings and under 'tax settings…
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Feature colour on invoices
Hi again I'm starting to design our first invoice template following the previous advice. How do I add my own business colour in the feature colour section in the invoice template? I can't see a colour picker or hexadecimal option
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Set my own colour in Feature Colour invoice template
I've just started using Reckon One and setting up my first invoice template. I'd like to be able to add my own business colours to the invoice template. Please add a colour picker or hexadecimal option to the feature colour section
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Long Service Leave not accruing
I calculated all staffs LSL back in August 2025 and entered the accrued figure into each employee. I have. just notice checking myself the accrued figure has not changed since I keyed in my original figure. It should not make a difference if it is set up to be every pay of every hour. I have worked every week since the…
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Item name not appearing on emailed invoice
Hi I'm just starting off and need help with understanding why my item name doesn't appear in the email or printed copy of the invoice I've created. I can add items when creating the invoice but only the description, quantity, tax and amount appear on the invoice itself.
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Why doesn't reckon update after removing payment from a previously paid invoice?
Our client didn't put invoice numbers against payments, so we applied payment to the incorrect invoice. We un-applied payment to this invoice and applied against the correct invoice but then it showed up on the statement as being paid twice. We then removed all payments for this quarter to and re-entered them to start…
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Child support deduction: STP reporting
Is it possible to report Child support deduction payments via STP in Reckon one Payroll? I’m processing payments using the reference no. But I received a call from Services Australia informing that they are not receiving this info through STP. They confirmed that they have received the payment.
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Leave Balance Accrual report - LSL balances
There is still an issue with the report in that it has a balance of LSL for all employee's even when they do not have a LSL balance on their file? Obviously this then displays incorrect entitlements. I thought I had raised this issue before but can't be sure. Is anyone else having this issue? Thanks,