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Updating Super Guarantee rate in Reckon Accounts Hosted 2024
How to Updating Super Guarantee rate in Reckon Accounts Hosted 2024 version?
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Leave - not accumulating week on week
i recently migrated to Reckon One, and checked all data. I have now noticed after 3 weeks, the annual leave, sick leave and LSL is not accumulating, and the employees have the same about of leave as they started with 3 weeks ago. Please help!
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Updating employee pay rates
I’m updating employee pay rates and it hasn’t transferred across its set at $0.00???
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EMPLOYEE WITH NIL PAYMENT ON PAYROLL SUMMARY BUT NOT EOFY REPORT
Hi Team, We had a casual employee on our books but he didn't work in the last financial. His details were archived in January of this year as we terminated his employment. His details appear on the payroll summary for the year ending 30 June 2025 but nil dollar figures. In the FY2024-25 finalisation report, I noticed he's…
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eofy STP
Hi Everyone, Does the EOFY STP submission override the prior STP submissions for that year? When reconciling I picked up that I had an issue with one pay run during the year, I have now fixed this issue, do i need to re submit my final payrun for the year 26/06/25 or does the EOFY STP override everything? Many thanks,
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Why does my june report not have any super totals?
I have generated a payroll report for june to check balances and super figures but the super has not been calculated
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Email address
Hi, How can I setup Reckon Payroll for an employee who does not have an email address. Thank you.
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Importing a budget from excel into Reckon Accounts Hosted
Hi I''m relatively new to Reckon and have followed the advice of exporting a budget template out of reckon into excel as IIF file, modifying it and re-importing again as an IIF file. It states it has imported but the figures don't show - no errors are stated. Any advice is appreciated thanks!
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Email List
Apologies if this has been mentioned before. It is very frustrating to have to go back to 'Stage 1 of log in ' to access the email list. quite often that Stage 1 has timed out and then you have to log it in again. This then seems to drag the performance of the system down by having 2 active log ons
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STP how do i check that my last lodgement was successful- is there a report?
STP how do i check that my last lodgement was successful- is there a report? How do i access spent hours trolling Google and Reckon help to no avail.
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EOFY - not balancing
Hi everyone, can I get some help please? I just ran my payroll summary report for last financial year, I checked against each employees YTD figures (from their payslips) and the payroll summary report and the YTD figures match during the year. Super and PAYG payments reconcile too. When I run the EOFY finalisation report I…
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STP Submission Still Pending?
Hi guys, We just lodged our first pay-run for the 2025-2026 financial year and noticed that last weeks' pay-run (dated 26 June 25) is still shown as pending with the ATO. Is there any reason for this? Is it dependant on us lodging our EOFY for 2025 which we haven't done just yet? Or should we just resubmit this payrun to…
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RESC not Correct
Upon EOFY reconciliation, I have become aware that the RESC super YTD in STP (for 2 employees only) does not match the correct payroll super YTD figures. I have pinpointed 4 pay runs for one employee, following prior discussions I have gone into each payrun, deleted the salary sacrifice amount, saved the transaction then…
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Product key is invalid error message when uploading to GovConnect
Hi all, I am uploading the file on Reckon Gov Connect and i get an error: the product key is invalid. What am I doing wrong please?