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Error importing bank statement file into Reckon Accounts desktop
Hi I'm trying to import bank data into Reckon Accounts Premier Accountant Edition 2024. The bank is CBA. I am exporting data file from the bank via internet banking. The file is called Quicken(AUS).qif I start import into Reckon file the qif file to convert, select the path to save the converted file .qbo and account to…
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Reckon Payroll App not opening
I have updated Reckon payroll and now unable to sign in. The screen closes before I can choose sign in and returns to the Google Play page. 😕
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How to receive money thats not form a customer or supplier
an old employee has accidentally received a wage from the company in error, the employee has returned the funds back via a bank transfer. How would i record this in Reckon Hosted?
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MFA using authenticator for Mobile app
It would be great if the Reckon One app supports MFA using authenticator app in addition to SMS. In the meantime, it would also be good to let users know that it only supports SMS MFA currently if they had downloaded the app thinking it would work with authenticator app.
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Why does the MFA code on Reckon Payroll App get sent to a number not known to me?
Hi, I have Reckon One and can access via portal (authenticator app= MFA). I downloaded the Payroll app from App Store and tried to sign in. I got to the MFA page and 1) error message states that MFA code send to a mobile number failed and 2) I noticed the mobile number the MFA code sent to is not a number known to me, it…
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Moved: import
This discussion has been moved.
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Ability to change title of accounts appearing in fast coding.
Would ber good to be able to change the title of the accounts appearing in fast coding. Accounts all carry the title of the fast coding file without the ability to add the account number or a short name reference.
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AWS message on-screen in browser that won't go away
Hello. I have been having trouble with a message that comes up in the "https" area and it blocks the drop down menus for Lists etc and I can't get it to go away. Can anybody help please? I have tried to attach a screen shot but it will not allow me too, maybe due to security levels. The message/URL? is…
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Reckon Accounts Hosted printing issue - A file has been printed (29 August)
Hi everyone We are currently investigating reports of printing issues from Reckon Accounts Hosted. Currently when attempting to print a document such as an invoice or report, a message is appearing on-screen such as the example below and the print job does not proceed. We are currently investigating this issue in…
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Bank account details on payslips
Would be nice to have the option to include employees bank details and amounts paid into their bank account. We have a lot of employees who have their pay distributed to 2,3 or 4 bank accounts.
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Some recipients receiving winmail.dat attachment
Good afternoon everyone One of my clients just got caught out by this yesterday What's happening in the background of Outlook is the email is being converted to rtf or rich text format when sending Some recipient mailboxes won't allow this format The issue is set out in the kb 2055 Kr
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Creating and using Custom Fields 🎥
Custom fields are a great way to add unique or additional information required for your business, customers and invoices. Check out our how-to video below to learn how to create and use custom fields with your invoices! https://reckon-1.wistia.com/medias/hemkez8whb
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When did the change to licensing occur - Enteprise
Is there someone who can confirm when the licensing changed for Hosted, that we are no longer allowed a single user licence for the Enterprise edition of Reckon. As I have to do 3 rebuilds over the weekend, I would prefer to be running it locally as it may be slightly faster. I just got of the phone with support and they…
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Merged: RAH Printing error - A file has been printed
This discussion has been merged.
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How to Set up Recurring Transfers
I can set up recurring payments and receipts, but I need to be able to set up a client's weekly transfers (4 in total) as recurring from one of his bank accounts to another. I only get to do his work quarterly so much time is wasted entering these transfers. When I've had attempts, when I go to the account bit, it doesn't…