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How to view pays in Govconnect
Can we still access Govconnect to view the details of the STP reports from Reckon Payroll. We used to be able to toggle in to it via the toolbar at the top While undertaking the EOFY reconciliations, I have differences in totals between the EOFY report and the Payroll summary report for 3 employees. Wanted to check what…
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Quick EOY STP Finalisation Check
Hi Rav, Can I please check two things with you regarding the STP finalisation for EOFY: 1. Salary Sacrifice Superannuation Is it correct that salary sacrifice to super is shown under Gross Earnings, RESC, and Pre-Tax Deductions? I know I asked this last year, but it still feels counterintuitive to me — since the point of a…
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Redundancy Payments Missing from EOFY Finalisation Report
Hi there, I’m currently reconciling our payroll year-end summary against the general ledger and the EOFY Finalisation report before submitting to the ATO. This year, we processed a couple of redundancies, which included both redundancy payments and pay in lieu of notice. However, I’ve noticed that these components are not…
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SAML
I keep getting logged out within a few minutes and something has come up to say extend the SAML session? I don't understand this and where this is also located to do it. Can someone please help as this is driving me absolutely crazy. Thanks Debbie
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Paid employee annual leave instead of earnings & leave
This discussion was created from comments split from: 💬 Live chat is now available in Reckon One!.
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EOFY report showing more employees than I have
Hi, just attempting my STP EOFY report, should be simple as there are only 2 employees. However the report is showing 5 employees, 2 with the same name, and 3 with the same name. There for the report is doubling one gross income and multiplying the other X3. I just don't know how to sort this out.
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Entered LSL twice, how do I correct it?
This discussion was created from comments split from: 💬 Live chat is now available in Reckon One!.
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Unable to open the tax table file
Re: Reckon Accounts Premier Desktop Since upgrading to V34, one of my computers keeps giving me the message when I open the program "Unable to open the tax table file. No calculations can be done". It will not let me begin to Pay Employees at all because of this (I could have entered the tax manually). If I go into…
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Option to add reference number for bills to reports
This discussion was created from comments split from: Ability to import previous version of spell checking dictionary.
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Why aren't any sent emails not showing in email log since 2025 upgrade
I Reckon Hosted any emails I have sent since I updated to new 2025 are not showing up on email log I hope the emails are actually being sent (I sent one to mysef and it came through) but there is no way to tell if they have been sent if they are not appearing in the log.
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Can not see the new features to update super rate and new tax table has not been installed
Hi. I am running and I have downloaded the latest software and re-opened my company file (twice because I thought I must have done it incorrectly), but I do not have the latest tax table for 25/26 or the latest features in the employee dropdown box to update the super to 12%. Please advise.
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Tax Rates Update
Hi I have been searching and cannot find if the new tax rates have been applied in the update or not? I have read the Installation Guide the Learn More guide 28 pages I have found how to update the Super but not the tax rates. Help I would like to pay wages today
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Report Labels
Is it possible to modify/edit the standard report labels? In order to get a non-Australian company tax number into a purchase report, I have used the 'Name Account#'. Is it possible to change this label to reflect the definition?
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Merged: iPad keyboard not working
This discussion has been merged.
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Can I send payslips to multiple Cc's in Reckon One?
I manage payroll for a small company and currently send payslips to the employees and Cc myself. I then have to go into my email and forward the emails onto the employer and his accountant. It would be great to be able to add the employer and accountant to the Cc line along with myself. If this can't be done - why - and is…