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FAILED TO CREATE PAY RUN - PLEASE TRY AGAIN
Hi I had to resubscribe with a new credit card and account is now active. I have tried 6 times to create a Pay Run the message above appears. The only thing I have changed was the subscription payment details. I have restarted the mobile and I have reinstalled the app, and I am still getting the same message. I had an…
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Other Allowance error
I have taken over the payroll of a company that has had STP errors when lodged during the year, but the correct figures and details were uploaded to ATO so they ignored the errors. I have now lodged the EOFY STP and got the below errors. I went into Allowances and added in descriptions for every "Other Allowance",…
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Can I delete or cancel a pay run once created but before submitted?
Hello, Can I just play around with creating a pay run without getting stuck and having to submit it? I am currently trying to get my head around how to add some particular pay items that won't be regular pay items. My other question is, if I did create a payrun from a pay setup, can I still make changes in the payrun as in…
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Paper Size set to Letter
This discussion was created from comments split from: Quickbooks vs Reckon Hosted.
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Action menu in Files folder
Many times I almost click on delete instead of download, my opinion - Delete should be at the bottom of the list
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Employees & Payroll Reports - Statement of Payments Report
In accord with the changes in STP 2 reporting, my annual leave and personal leave payments (and some other similar types) were set up as Leave - Other Paid Leave (O) which represents the nominated tax tracking type. Various other leave payments have another tax tracking type, depending on specific forms of leave paid. I…
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REMOVE PREVIOUS VERSION BUTTON AFTER UPGRADE AND DISPLAY SOFTWARE YEAR
I upgraded my RAH to the 2025 version which is fine, but I think once the upgrade has been done, the RAH 2024 button should disappear. It would be quite easy to click on the wrong year by accident especially right after the install. Also, I can't see what version/year of RAH I am using. In Reckon Accounts Enterprise, you…
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Accountant Access RAH
We have a new Accountant who does not have their own RAH, and we have found this to a regular thing with our previous Accountant also not having their own RAH account. Can we give them access to our file at tax time?
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V34 download error
Hi Guys, Downloaded the Reckon Accounts Plus 2025 update - I assume thats "Reckon_Accounts_Business_Range_v34_R1"? Anyway, when I click on the .exe file, I get this error msg - "This app can't run on your PC". What's going on? Thanks, Rob
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How to customise payslips to have the format of the standard 2 per page print payslip
Is there anyway to customise the payslips in Reckon to mirror the Reckon standard 2 per page print payslip. I prefer the separate boxes for pay items but I cannot separate the large border in the customisable payslip. The outside box moves whenever you try to move one of the sections. It is more of an invoice structure…
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How do I re-install Reckon A/cs PDF converter
I've recently installed 2025 Reckon onto a brand new device. When I try to send payslips it is asking me to reinstall Reckon Accounts PDF Converter! Where do I get help with this?
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Custom Payroll Liabilities - Super
Hoping someone can help. We paid super through custom liability payments. One employees super was returned to us they had closed their super account. We receipted this as a deposit against Super. We then paid it again as new super details provided. Our staff member who entered the new super payment entered incorrectly…
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Quarterly BAS report Reckon One
I use Reckon One. I cannot find where to generate my quarterly BAS report. Can someone tell me how to do this? Thanks
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Reoccurring Bills
Option to add reoccurring bills
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Email notification
Receive notification that an Invoice/Estimate has been received/read