-
How are you using Custom Fields in Reckon One? Let us know and earn a badge towards RCR!
Hey everyone! One of the more highly requested bits of feedback we've consistently received is the ability to add your own data fields to your customers, invoices and company for specialised information that is important to your business. Reckon One now supports Custom Fields which allows to do exactly that! In case you…
-
Changing branch number
This discussion was created from comments split from: How do I change our branch code from 001 to 002 for STP?.
-
Reckon Accounts Premier and Reckon Accounts Enterprise
Is the only difference between these two programs the licensing issue of the number of companies you are able to run with your user license? Can you simply open your Premier file in Enterprise edition?
-
Is there a maximum number of files in Reckon Hosted?
I was wondering if there is a maximum number of files a user can have in Reckon Hosted? We have 5 licenses. We have very large Reckon data files due to the volume of invoices we do a year (approx 40,000) so we have to create a new data file every 2-3 years. As such, we have four company files that we need to access at any…
-
Available Leave hours not adjusting with payroll entry
I've just started a new Reckon Accounts Premier company file. I've transfered all the customers, suppliers, employees & entitlement amounts to the new file. I've double checked all settings are the same as the old file. When entering earnings information during payroll, personal & annual available hours change/adjust with…
-
Payrun - view only access
Wanting to do a payrun today, but having view only access. Anyone having any issues with Payrun?
-
No Option to enter the customers reference number on the new reckon invoice app
On the old app I could enter the customer reference number or purchase order number and show this on the invoice. I can't see where this is an option on the new app. I am currently entering this in the Note section so it can be notated on the invoice. Is this going to added to options? Thank you
-
Reckon Invoices App update! ✨ Adding a logo to your invoices, purchase order numbers & more!
The Reckon Invoices App has received a brand new update to version 4.0.9 which introduces a a bunch of new features! Check out the full inclusions below. ✨ Adding your own logo to invoice templates You can now add your own logo to your invoices directly from the Reckon Invoices mobile app! This allows you add an image…
-
Email no longer working with New Outlook
Good Afternoon I've spent all day on the computer and even to reckon support and now that Outlook has upgraded it is not compatible with reckon It's not possible to keep using 2 outlooks just so I can send payslips. There has to be a better way!
-
support ticket status function is required within Reckon one
There needs to be somewhere to display status of supporting tickets we have logged. Once we log a ticket its impossible to get a real-time status of what is happening with our ticket. We have to call and pray someone will answer. This is not how modern support system should work. So…. Aside from the obligatory email that…
-
My BAS configuration was complete , when I went to print it , the report disappeared !! Now I can't
None of the reports are showing..... and when I try to print the entire program freezes and Have to log in again .... Please help
-
Bulk deletion or making inactive Customer Message
is it possible to add a function to either delete or make inactive more than 1 Customer Message at a time?
-
How do I correct old invoice numbers?
I have just migrated and all the invoice numbers have been changed to a default starting from #1. I don’t seem able to change them, I couldn’t find any help topics and according to the community chat, it seems that once generated, an invoice number can’t be changed. Can this possibly be correct??
-
No longer have access to GovConnect after sharing with colleague
Hi Hoping someone can help. My colleague went away so she shared our file with me. I was able to lodge stp while she was away. She has come back and she cant access gov connect. We thought it was because she had shared the file so I unshared it with my log in. She still cant access it. She has tried to log in using abn and…
-
IIF files for Employment Hero ➡️ Reckon Accounts
Hi All, Just wondering if there is any partners that would be able to assist with uploading information from Employment Hero to Reckon Accounts via IIF files? I have an accredited partner that would like some assistance please. If you could please reply to this thread or privately message me, so we can get something…