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Terminating a casual with no final pay
Hi, we had a casual who last worked for us on 17.07.25 but now it is clear they will not be returning so I terminated with no final pay (option to do later) I don't have a final pay to run so how do I notify ATO with no STP File or do I have to run a final $0 pay and lodge? Appreciate any help you can provide thanks,…
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Leave Reports
It's great that we now have leave reports but I just have a few questions, not sure if I am missing something. When I run report it does not list the leave in date order and/or leave order, it would be great if it was the same as Payroll Premier was that it grouped the leave type and displayed in date order of payrun - see…
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Customer address on invoice
customer address is a tax requirement and already captured in the customer record, it makes sense that this would be standard on an invoice or at least an option to add on without making a third address field through custom fields. This is enough for me to consider moving platforms
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INVOICE SEARCH BAR
When I add a new custom field to my invoices such as REG. NUMBER to be able to add this to the search bar in invoices. Also to be able to set the tax default to tax included when entering a bill.
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Salary Sacrifice Set Up
Do you need to set up a Salary Sacrifice Payroll Item for each individual employee as it asks you who the liability gets paid to and each employee has a different super fund? I have filled out all details under employee payroll. If i leave that option blank in set up so it is generic for all employees and I go to pay…
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Issue with 2 people in multi-user mode accessing payroll in hosted reckon
Hi all, we have 2 licences and are using multi-user mode. We seem to be getting this error message when we both try to access employee/payroll data. Sometimes the Reception account does not have anything even open in QB and the second user is getting this message. Reception then has to log out of QB altogether. Any ideas…
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Invoicing - Customer/Supplier ABN
Displaying the Customer/Supplier ABN on the invoice template. This would be extremely useful for GST Compliance as it confirms that they are a registered business to claim GST on the purchase and helps you and the customer maintain clear records for auditing and accounting purposes.
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Customising your invoices 🎥
Customising your invoices is a great way to add your business’s look and feel, along with adding details that matter most to you when creating and sending invoices to your customers. Check out our video below to learn how to customise your invoice templates in Reckon One! https://reckon-1.wistia.com/medias/xhzmfnw5yj
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SGC for under 18 year olds working > 30 hours per week
Hi Rav, I’m having a bit of a moment – where is the setting to enable SGC calculations for an under-18 employee who works more than 30 hours in a week, some weeks? Does Reckon automatically calculate this once their superannuation details are entered in their profile and they work >30 hours, or is there a manual setting I…
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Super not calculating in Reckon Payroll
Has anyone encountered an issue where Reckon Payroll didn't calculate super on a pay run and how did you fix this? This happened on the first week of August and we have had an open ticket with Reckon support since then, still no resolution which is extremely frustrating and very average to be honest. Thanks.
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Merged: Notes field on Payrun, STP Reports
This discussion has been merged.
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Super didn't calculate at all on a pay run in Reckon payroll
Has anyone encountered an issue where Reckon Payroll didn't calculate super on a pay run and how did you fix this? We cannot even revert the pay run to draft as it gives an error message. This happened on the first week of August and we have had an open ticket with Reckon support since then, still no resolution which is…
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Help.....Salary Sacrifice and Super Report by Employee
Help, I have attempted to set up a Salary Sacrifice for an employee, captured the info in the Super Details under employee payroll. Set the amount for $250.00. However, when I try to print out a report to see how much I need to pay for Super the SS amount is not showing on my report. I have changed the filters to capture…
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Multiple vendors paid in same ABA file - no match suggested - how to allocate and clear bank side?
I've paid two different vendors in one ABA file. How do I now match the single bank feed entry to the two vendor payments? If it cannot be matched within the "Bank transactions" window, what is the workaround so that I can proceed to reconcile the bank?
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remove an entry from 'unbilled jobs by cost that cannot be billed?
Hi , my accountant has reversed an payment received into our bank account and allocated to accounts payable from a customer to show the reverse of the payment by the bank. The reverse payment through the bank account was allocated from accounts payable and it needed a customer. The reverse payment was done back in…