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I have tried to reconcile an account but am finding entries all for one customer not reconcilled
The entries are across the 23 / 24 financial year which has already been reconciled
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Installed v34 on a new Win 11 PC running Outlook 365 Classic & have error emailing forms
With the Outlook (Classic) set in the Send Forms Preferences it gives "This action cannot be completed because the other program is busy" Options to Switch To or Retry. Does work when you allow access but for a run of Invoices it asks on every one. Using a Preference of Outlook (Classic) v2 however gives "Unable to cast…
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EOFY- labels on the EOFY report
Just a query regarding the EOFY report, I notice when doing a pay run during this past financial year "earning &leave" are together on the pay run, but they are split into separate headings on the EOFY report. Why is this? I have never had them split like this in past EOFY reports. Is this something I have done on my end,…
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Unable to use Outlook Classic after upgrade to V34
Just a heads up for anyone else who experiences this error and is prompted to create a mail profile - just reboot the affected PC and when reckon complains about the qbprint file just delete it.
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Tabs keep opening
This discussion was created from comments split from: New Hosted Experience only for some of our users? And clipboard issues.
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Reckon accounts trainers Mornington Peninsula
Does anyone know of a reckon accounts trainer on the Mornington Peninsula that will come to our office and help me with a few issues we're having.
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How can I add another staff member to RAH and use their own MFA?
Hello, we are a NFP Community based Childcare Centre and have been a Reckon user for over 25 years. Currently I am the only person that does our Centres accounts and payroll. Our management committee has asked that I train another staff member up incase something happens to me. How can I add another staff member to have…
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Reckon One update! ✨ Classifications in payroll & more!
Reckon One has received a new update today which introduces classifications in payroll along with fixes and enhancements. Check out the inclusions in today's update below. 🆕 Classifications in Payroll Reckon One already has classifications for invoices, bills, adjustment notes and journal entries and we're now really…
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self manage super fund reckon hosted
Hi Can anyone answer the following question i am using reckon hosted 1 Need to know where the list of fund 2 how to create SMSF (self manage super fund ) 3 how to edit excising super fund Thank you
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EOFY Finalisation
Today I processed the EOFY finalisation for our payroll, it shows in the payroll system as finalised but when I login to my MYGov it still shows as not ready? When I drill into the amounts if is showing the last pay process for Jun which was 19.06.25 but not the lodgement submitted today. Does it take a bit of time for…
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Profit & Loss differs after upgrade
I have just upgraded my file following all steps. I printed Profit & Loss report, Trial Balance report & Balance Sheet report and whilst the TB & BS reports match in the new file the profit & Loss differ's. I have checked that reporting dates are the same on both reports. Any suggestions as to why this would happen.
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Search error on the Reckon Community (2 July 2025)
Hi everyone Unfortunately it looks like the search function in the Reckon Community is currently experiencing issues. Currently when searching for posts, the below error message is appearing on the search results page 👇 This has been flagged with our Community platform provider to investigate and I hope to have more info…
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Access to updated Reckon File
Hello, we have updated our RA desktop enterprise to the latest version. We have 2 users that access the same computer. When the second user has tried to log into the reckon file, it comes up with a message. "cannot open this company file because the file has been updated to a newer version" Solution - "restore backup OR…
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What date do I perform "Finalise Year" STP?
I'm about to process payroll today 02/07/25 - for the payroll week of 25/06 - 01/07. Shall I run "Finalise year" before or after todays payroll. Just unsure as it crosses over into the current payroll year. I have updated the new Reckon 2025 on Monday 30/06/25 Thanks
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Blank screen when accessing files
This discussion was created from comments split from: Search error on the Reckon Community (2 July 2025).