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Supplier credit balance is not the same when I go to apply to outstanding bill
I received 'government energy bill relief' credit on an electricity bill, which then left a credit for several more future bills. The first two bills when I applied the credit, worked correctly. Now I have a third bill which should be covered by the remaining credit and still leave a credit balance of $1.01 to be applied…
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#TipTuesday - Why does my Payroll Summary report not match my EOFY finalisation? 📆
Happy new financial year! 🎆 Hopefully this EOFY period is smooth and stress free for everyone 🙂 On that note, you're probably starting to think about getting your EOFY finalisation sorted for your employees so today's #TipTuesday is about understanding how to reconcile your balances and some key differences between the…
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RECKON ACCOUNTS HOSTED is driving me nuts!
Why oh why oh why does Reckon shut down every time I click on another screen etc…those of you who have this issue will know what I mean and how frustrating it is. It is driving me insane signing in constantly because I have been away for 30 seconds doing something else. Does Reckon think I sign in there and don't do…
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Remove bottom section from customer statements
I am using Reckon One and on the statements it has a section at the bottom beginning with “Please detach and return with remittance to” etc etc. I would like to remove that section below the dotted cut line. I don’t think anyone actually posts anything these days so I believe that this section is completely redundant.…
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Tab not working in Reckon Accounts Hosted
I am receipting payments in and I am unable to tab across the fields. Is there a fix for this.
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Why won’t my keyboard come up?
I can type in my user name and password, but when it comes up with the login to the actual company file, the keyboard won’t come up to enable me to type in the password.
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Early duplication notification
On a regular basis I receive duplicates of invoices from our workshop. It is not, however, until I finish entering the whole invoice, that I get a notification that it's duplicate. Is there a way to change it so that notification comes through once the invoice number is entered?
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Aba file preview
I am unable to preview the aba file on Enterprise desktop, I receive a message about internet explorer not found. I made Edge the default for this exercise but no difference
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GST on Debtor / Creditor reports
To have the option to show GST component of outstanding amounts on debtor and creditor reports to enable easier GST reconciliations.
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Company File Data Missing
I have one company file and I am the only user. When I opened my company this morning I seem to be missing data from the last week or so. I have no idea how this has happened overnight? Missing transactions such as bills entered, purchase orders, invoices and quotes and bills paid. Any insights much appreciated
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Downloading multiple payslips for one employee
On the previous Payroll on Reckon One, I could easily access my employee's payslips all in one place to download them as I need to report them for Apprenticeships, however, there does not seem to be a way to do this in the new Reckon Payroll, the only way I can see it to go into each of the individual payruns, find the the…
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Brilliant Help
I just had very informative help from Deepak Gupta. He was very patient with this 72 year old member, and got a problem of my own making, sorted quickly. Thanks Liz
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Reckon Accounts Premier 2014
We have an old server that runs an old copy of Reckon. We have a need to keep the server and the data, however being conscious of security vulnerabilities we would like to upgrade the server and the Reckon software. I am assuming from the upgrade documentation that this is doable. What I am trying to determine is will we…
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Custom fields for employees
Custom fields are available for customers and invoices but it would be a huge help to also have them available for employees. I would like to add some additional information and have that appear in the employee information report like you can in Reckon Accounts
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Invoice for the GST portion of item only
I created an invoice with no tax at all in one line. Invoice has been paid in full over 90 days ago. I need to create an invoice for the GST portion of the line only. How to I do this please?