GovConnect

Discussion List

• 
  Reckon GovConnect login error

  Hi, I have recently moved my accounts premier to a new desktop and am trying to log in to the Recko…

  Answered Rachelle Midson 36 views 3 comments 0 points Most recent by Rav November 2022Reckon Accounts (Desktop)
• 
  GovConnect - ABN already registered

  We have two companies running under the one Reckon Accounts Hosted account, and the two ABNs are re…

  Answered Tony 32 views 4 comments 0 points Most recent by Rav October 2022Accounts Hosted
• 
  **RESOLVED** 404 company not found - GovConnect error (17 October)

  GovConnect error - "404 company not found" Hi everyone, We're currently investigating an …

  Closed Rav 140 views 7 comments 0 points Most recent by Rav October 2022Accounts Hosted
• 
  Duplicated GovConnect STP entries

  I was trying to do a file replace with corrected payruns in GovConnect STP but instead I have accid…

  Flick 14 views 1 comment 0 points Most recent by Rav July 2022Reckon One
• 
  GovConnect

  Hi! I am needing help, my client has told me she is having trouble loading her STP Files I have l…

  LoveLace 60 views 4 comments 0 points Most recent by Rav June 2022Accounts Hosted
• 
  Can't set up GovConnect STP due to the ABN having already registered using another Reckon account

  Hi! I already had a subscription to Reckon Accounts Hosted when I registered for a Reckon account o…

  amater10 75 views 5 comments 0 points Most recent by Rav April 2022Accounts Hosted
• 
  **RESOLVED** STP Error Message - "Problem in either VendorInfo or AusKey Credentials"

  Hi everyone, We're currently receiving some reports of the following error message being returned o…

  Rav 174 views 5 comments 1 point Most recent by Rav February 2022Accounts Hosted
• 
  Changes to Multi-Factor Authentication (MFA) affecting GovConnect (10 Feb 2022)

  ATO required changes to GovConnect MFA 'Remember me' functionality limited to 24-hour period As par…

  Rav 212 views 0 comments 1 point Started by Rav January 2022 Accounts Hosted
• 
  Revoking MFA in GovConnect

  Good morning Brains Trust I have a client that has accidently removed her Reckon Portal Services fr…

  TeaganHayse 2 views 2 comments 0 points Most recent by TeaganHayse October 2021Payroll Premier
• 
  ReckonGovConnect

  Hi. The person who did the job before me had MFA set up. I cannot revoke as not not have access t…

  accounts_aitraders 14 views 4 comments 0 points Most recent by Rav October 2021Reckon One
• 
  Reckon GovConnect & STP

  I am using Reckon One to manage three stores. I tried to send my payruns through to the Govconnect…

  Answered CanungraAdmin 13 views 3 comments 0 points Most recent by Rav September 2021Reckon One
• 
  Transfer GovConnect to a different user account

  I first raised this request with support on the 25th June but 2 and a half weeks later I'm still no…

  Leith 21 views 4 comments 0 points Most recent by Rav July 2021Reckon One
• 
  Change in bookkeeper and using Govconnect (desktop accounts)

  Hi the previous bookkeeper set up STP with her personal log in BAS agent details. We are now trying…

  CFrost 28 views 2 comments 0 points Most recent by CFrost July 2021Reckon Accounts (Desktop)
• 
  Invalid WPN for Reckon GovConnect - Single Touch Payroll

  When trying to connect to set up my Reckon GovConnect - Single Touch Payroll, my WPN is coming up a…

  denh 78 views 2 comments 0 points Most recent by mehrdadpermeh June 2021Reckon One
• 
  Final pay run for permanent staff

  Hi, I'm needing to process the final pay run for a permanent staff member next week (the first time…

  buds 104 views 3 comments 0 points Most recent by Deepak Gyawali May 2021Reckon One