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Paper Size setting has changed to Letter in Printer Setup
This discussion was created from comments split from: Missing logo image on printed invoices after upgrading 🖼️🖨️.
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Getting to know the new Reckon Accounts Hosted platform experience! ✨
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
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Reconciliation Reports since new Home Screen May 2025
Hi There When completing my Reconciliations I print both reports "Summary" and "Details". I choose the "Both" selection to do so. For some reason it's only printing the "Summary" Report only. I have to go in and do a "Locate Discrepancy" and print the" Details" Report. Can anyone tell me if there is a glitch in the system…
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Why do i keep getting this when i log into reckon hosted
b5c5e1ced443bfcdf0481e90be0877596a8660612f7316cc467a1de8.appstream2.ap-southeast-2.aws.amazon.com wants to
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Downloading & uploading files in Reckon Accounts Hosted ⬇️⬆️
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.
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Why can't I copy and paste, or print in the new Reckon Accounts Hosted platform?
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
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#TipTuesday - Where has the floating toolbar gone? Introducing the My Files menu! ✨
Reckon Accounts Hosted is upgrading to a new platform experience! We're progressively releasing the new platform to small groups of users so you may have upgraded already 🙂 If you haven't, don't worry we're aiming to have all users on the new platform by the end of May. As part of this upgrade, the floating toolbar that…
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Logo image appearing too large on printed invoice after upgrade
This discussion was created from comments split from: Missing logo image on printed invoices after upgrading 🖼️🖨️.
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Moving files in Q
Hi community I've probably missed it somewhere but what's the best way to move files from one folder to another in the Q drive with the new my files toolbar?
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How to fix Invoice Batches not printing to PDF file
I am trying to print my batches of invoices or statements. Since upgrading to the new platform for Reckon hosted, I can preview them in a batch but when I then ask them to print a pdf is not created like it used to. How do I rectify this as it ends up that I need to print the invoices and statements individually which is…
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Moving files in the new Hosted platform
This discussion was created from comments split from: Reports in upgrade.
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Unable to paste email addresses to send invoices from Reckon Hosted
With the new update, we can no longer copy and paste email addresses when sending invoices.
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Keyboard on Ipad
I have always used a 3 finger tap on the iPad to open the keyboard, that is no longer working. I often need to use Safari on iPad I have just found the Open Keyboard command in the new FnKeys tab on the top toolbar
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Missing logo image on printed invoices after upgrading 🖼️🖨️
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
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Amazon wants to see text and images copied to the clipboard
I cant seem to get rid of the annoying message as shown on the top left and side of my screen. Any help available?