I have enter the same payroll twice on stp. It shows on my portal as 2 payruns and it also shows at the ATO as 2 payruns. How do I reverse or delete a pay run using the STP.
Hi there, I'm going to prepare pay runs today, but found after "Make it paid", there's no "continue to declaration to ATO" option showed up. (See below screenshot) Normally it comes under "Send pay sl…
Hello, we are trying to reconcile Year-To-Date STP and Year-To-Date Payroll Summary but can't because we cannot run a zero pay event which would pick up all employees for the Financial Year including …
Reckon Accounts Hosted 2023 & STP Phase 2 MEGATHREAD! 💥 Hi everyone! With the release of Reckon Accounts Hosted 2023, end of financial year and STP Phase 2, I know there's a fair bit going on and som…
Reckon Accounts Desktop 2023 & STP Phase 2 MEGATHREAD! 💥 Hi everyone! With the release of Reckon Accounts Desktop 2023, end of financial year and STP Phase 2, I know there's a fair bit going on and s…
Are you a Reckon Accounts Hosted user? Don't forget to make the switch to STP Phase 2 before 30 September! Over 78% of our Hosted customers have successfully completed the upgrade to Reckon Accounts H…
Are you a Reckon Accounts Desktop user? Don't forget to make the switch to STP Phase 2 before 30 September! Over 68% of Reckon Accounts Desktop customers have successfully completed their upgrade to S…
I had to correct a payroll error but have already uploaded the STP2 file on Govconnect. I uploaded the new file but the old file was still there. How do I delete the old file?
Hi there, I have submission problem after updated to STP Phase 2. When our clients on Phase 1 level, send pay runs to Reckon GovConnect, pay run can be lodged to ato. However, after we switched to Pha…
Hi everyone! Congratulations on upgrading to Reckon Accounts 2023! 🎉 Just as an FYI we've put together a little collection of key info that will be handy for you to know 🙂 How do I handle all-purpos…
Hi everyone! Congratulations on upgrading to Reckon Accounts Hosted 2023! 🎉 Just as an FYI we've put together a little collection of key info that will be handy for you to know 🙂 How do I handle all…
Hi I have just completed the switchover for STP PHASE 2, it will be my first payrun next monday but i just wanted to confirm that STP Submissions will be submitted via finalising the payrun automatica…
Upgrading to Reckon Accounts Hosted 2023 & STP Phase 2 - FAQ's ℹ Hi everyone With the release of Reckon Accounts Hosted 2023, I've put together some key FAQ's on upgrading to the new version and STP P…
Hi~ I'm going to help our clients to upgrade from STP Phase 1 to Phase 2. However, from yesterday, when I clicked "Go to payroll" button, always loading to the screen blow, even change to other accoun…