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STP phase 2 RFBA
Hi I am trying to update my (Reckon Accounts Hosted) payroll for an employee who has a novated lease. We are deducting an amount per month pre tax, and showing the deduction in STP correctly (deduction type O), but I need to report the RFBA amount. I think I do this via the "payroll setup - YTD amounts" section. I have…
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STP double up in ATO PAYG
Help please!!! I have the situation where the Pay run of 30 November has duplicated - once in Nov and once in Dec - resulting in the PAYG being prefilled with the extra pay run amount. I tried the "fix" in troubleshooting - which has now wiped out the pay run amounts from Reckon Pay Summary but hey it's still in STP/ATO…
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Salary Sacrifice Other Employee Benefits (O)
Hi, I have payroll items "Laptop, PDA, Mobile" (Type - Company Contribution, Tax Tracking - Salary Sacrifice Other Benefits) and "Expenses Levy" (Type - Deduction, Tax Tracking - Gross Payments) that I have used in the past to track salary sacrifice items such as electronic devices. "Laptop, PDA, Mobile" has a +ve figure,…
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Rejected STP not displaying on STP record in
I have a single employee. I had previously been reassured by posts that stated that the STP reporting was a YTD system, and that when I noticed an STP submission had been rejected by the ATO from a payrun in August, that it was rectified with the subsequent When I log into the ATO to pay my Activity Statement. I notice…
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STP reporting
I have enter the same payroll twice on stp. It shows on my portal as 2 payruns and it also shows at the ATO as 2 payruns. How do I reverse or delete a pay run using the STP.
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Can't continue to declaration to ATO
Hi there, I'm going to prepare pay runs today, but found after "Make it paid", there's no "continue to declaration to ATO" option showed up. (See below screenshot) Normally it comes under "Send pay slips"... It's all good yesterday Can anyone help to solve this problem? ... Thank you.
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STP Reconciliation
Hello, we are trying to reconcile Year-To-Date STP and Year-To-Date Payroll Summary but can't because we cannot run a zero pay event which would pick up all employees for the Financial Year including terminated employees. We also have weekly paid staff and monthly paid staff which adds to the issue. Is there any way around…
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Time is almost up! Have you upgraded to STP Phase 2 yet?.. make the switch by 30 September ⌛
Are you a Reckon Accounts Hosted user? Don't forget to make the switch to STP Phase 2 before 30 September! Over 78% of our Hosted customers have successfully completed the upgrade to Reckon Accounts Hosted 2023 and STP Phase 2! It is essential your business completes this transition by 30 September 2023 to remain compliant…
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Access the STP2 checklist
Hi, Is there a link or is the STP2 checklist hidden somewhere in our Reckon one dashboard for users to access?
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How to delete STP 2 file on Govconnect
I had to correct a payroll error but have already uploaded the STP2 file on Govconnect. I uploaded the new file but the old file was still there. How do I delete the old file?
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You are not authorised to submit this lodgment on behalf of the client.
Hi there, I have submission problem after updated to STP Phase 2. When our clients on Phase 1 level, send pay runs to Reckon GovConnect, pay run can be lodged to ato. However, after we switched to Phase 2, STP submissions had error. Please see the error below. I confirmed we already update SBR software ID by Access…
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⌛ Calling all Reckon One payroll users! Upgrade to STP Phase 2 now!
Are you a Reckon One payroll user? Don't forget to make the switch to STP Phase 2 Over 70% of Reckon customers have successfully completed their upgrade to Reckon Payroll and STP Phase 2. Its essential your business completes this transition by 30 September 2023 to remain compliant. Don't worry though, its super easy to…
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⌛ Have you upgraded to STP Phase 2 yet? The clock is ticking.. make the switch by 30 September!
Are you a Reckon Accounts Desktop user? Don't forget to make the switch to STP Phase 2 before 30 September! Over 68% of Reckon Accounts Desktop customers have successfully completed their upgrade to STP Phase 2. Its essential your business completes this transition by 30 September 2023 to remain compliant. Don't worry…
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Upgraded to Reckon Accounts Desktop 2023? Here's a few important things to know
Hi everyone! Congratulations on upgrading to Reckon Accounts 2023! 🎉 Just as an FYI we've put together a little collection of key info that will be handy for you to know 🙂 How do I handle all-purpose allowances with overtime under STP Phase 2 with Reckon Accounts Desktop? Check out our help guide for detailed information…
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Upgraded to Reckon Accounts Hosted 2023? Here's a few important things to know
Hi everyone! Congratulations on upgrading to Reckon Accounts Hosted 2023! 🎉 Just as an FYI we've put together a little collection of key info that will be handy for you to know 🙂 How do I handle all-purpose allowances with overtime under STP Phase 2 with Reckon Accounts Desktop? Check out our help guide for detailed…