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Can't continue to declaration to ATO
Hi there, I'm going to prepare pay runs today, but found after "Make it paid", there's no "continue to declaration to ATO" option showed up. (See below screenshot) Normally it comes under "Send pay slips"... It's all good yesterday Can anyone help to solve this problem? ... Thank you.
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STP Reconciliation
Hello, we are trying to reconcile Year-To-Date STP and Year-To-Date Payroll Summary but can't because we cannot run a zero pay event which would pick up all employees for the Financial Year including terminated employees. We also have weekly paid staff and monthly paid staff which adds to the issue. Is there any way around…
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Reckon Accounts Hosted 2023 & STP Phase 2 MEGATHREAD 📌
Reckon Accounts Hosted 2023 & STP Phase 2 MEGATHREAD! 💥 Hi everyone! With the release of Reckon Accounts Hosted 2023, end of financial year and STP Phase 2, I know there's a fair bit going on and sometimes it can be a challenge to keep track of everything. The purpose of this post is to bring together some of our key…
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Reckon Accounts Desktop 2023 & STP Phase 2 MEGATHREAD 📌
Reckon Accounts Desktop 2023 & STP Phase 2 MEGATHREAD! 💥 Hi everyone! With the release of Reckon Accounts Desktop 2023, end of financial year and STP Phase 2, I know there's a fair bit going on and sometimes it can be a challenge to keep track of everything. The purpose of this post is to bring together some of our key…
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Time is almost up! Have you upgraded to STP Phase 2 yet?.. make the switch by 30 September ⌛
Are you a Reckon Accounts Hosted user? Don't forget to make the switch to STP Phase 2 before 30 September! Over 78% of our Hosted customers have successfully completed the upgrade to Reckon Accounts Hosted 2023 and STP Phase 2! It is essential your business completes this transition by 30 September 2023 to remain compliant…
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⌛ Have you upgraded to STP Phase 2 yet? The clock is ticking.. make the switch by 30 September!
Are you a Reckon Accounts Desktop user? Don't forget to make the switch to STP Phase 2 before 30 September! Over 68% of Reckon Accounts Desktop customers have successfully completed their upgrade to STP Phase 2. Its essential your business completes this transition by 30 September 2023 to remain compliant. Don't worry…
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Access the STP2 checklist
Hi, Is there a link or is the STP2 checklist hidden somewhere in our Reckon one dashboard for users to access?
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How to delete STP 2 file on Govconnect
I had to correct a payroll error but have already uploaded the STP2 file on Govconnect. I uploaded the new file but the old file was still there. How do I delete the old file?
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You are not authorised to submit this lodgment on behalf of the client.
Hi there, I have submission problem after updated to STP Phase 2. When our clients on Phase 1 level, send pay runs to Reckon GovConnect, pay run can be lodged to ato. However, after we switched to Phase 2, STP submissions had error. Please see the error below. I confirmed we already update SBR software ID by Access…
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Upgraded to Reckon Accounts Desktop 2023? Here's a few important things to know
Hi everyone! Congratulations on upgrading to Reckon Accounts 2023! 🎉 Just as an FYI we've put together a little collection of key info that will be handy for you to know 🙂 How do I handle all-purpose allowances with overtime under STP Phase 2 with Reckon Accounts Desktop? Check out our help guide for detailed information…
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Upgraded to Reckon Accounts Hosted 2023? Here's a few important things to know
Hi everyone! Congratulations on upgrading to Reckon Accounts Hosted 2023! 🎉 Just as an FYI we've put together a little collection of key info that will be handy for you to know 🙂 How do I handle all-purpose allowances with overtime under STP Phase 2 with Reckon Accounts Desktop? Check out our help guide for detailed…
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STP Submissions in New Reckon Payroll (STP PHASE 2)
Hi I have just completed the switchover for STP PHASE 2, it will be my first payrun next monday but i just wanted to confirm that STP Submissions will be submitted via finalising the payrun automatically? Previously, we had to submit through GovConnect the payrun data, but i guess it has become streamlined now? Thanks Arron
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Upgrading to Reckon Accounts Hosted 2023 - Frequently Asked Questions ✔
Upgrading to Reckon Accounts Hosted 2023 & STP Phase 2 - FAQ's ℹ Hi everyone With the release of Reckon Accounts Hosted 2023, I've put together some key FAQ's on upgrading to the new version and STP Phase 2. Do I have to finalise the 2022/23 financial year before upgrading to Reckon Accounts Hosted 2023? Our recommendation…
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Can't "Go to payroll" for uncompleted clients
Hi~ I'm going to help our clients to upgrade from STP Phase 1 to Phase 2. However, from yesterday, when I clicked "Go to payroll" button, always loading to the screen blow, even change to other account to sign in, still couldn't proceed. Can you help to check what's going on there? Is that Reckon system maintenance problem…
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Existing Reckon One Payroll User - Issue with Step 3 Book Name
Hi, When I go through steps for payroll Phase 2. I get to step 3 and where it says book name it is shaded out and I am unable to enter anything here to be able to go onto next step. Have tried on multiple computers and restarted steps multiple time and will never let me go further, until a book name is entered which I…