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STP2 Checklist Error
Working my way through the checklist to migrate to STP2, and I can't complete the "allowances checklist" - I keep getting this error. I have logged out and in and still no luck. Staff pays are due today, and I can't use the new system until I complete the checklist, and now I can't access the old system either. To say I'm…
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STP2 and payroll summaries
Hi there Three Q's: 1) We have two line items in payroll for non-taxable travel allowance up to $5,000pa. They have both been set up as Additions to Net Pay with exactly the same the tax codes - 'Allowance - cents per kilometre' However, when we print out our Payroll Summary one appears in Gross Pay, and one appears in…
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Payslip , ABA file etc...
In Phase 1, I could set up the default password when I send out the payslip. For existing employees, the default password still works. I have added a new employee. Where do I set the default password? The new staff just told me that her payslip is not password-protected. Also, where can I set up the default message with…
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STP Phase 2 Upgrade, Branch ID/Number
Hi, I'm undergoing the process of updating to Phase 2. However, it asks for my Branch Numer. I looked on my business portal and it seems to be saying branch 002 is the ID? just wanted to confirm if this was the correct branch number i should be entering? Also, do i need to register a new software id or anything, or can i…
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Attend our free webinars and get to know the new Reckon Payroll experience! 🚀
Get to know the all-new Reckon Payroll coming soon to Reckon One! Hi everyone! We're really excited to deliver the new Reckon Payroll experience to our Reckon One payroll customers this month! 😄 To provide more information on Reckon Payroll and help you prepare for the upgrade, we have organised webinars to cover…
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STP Phase 2 - Leave Annual Cashed out in service
I have a single part-time employee who chose to cash out her leave in service. That is, her hourly rate is adjusted inclusive of her pro-rata leave (using the calculator from calculate.fairwork.gov.au). In Phase 2, as I understand, the pay components must be separated. How do I set this up in Reckon One STP Phase 2? When I…
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STP2 permissions
I've enabled/moved to STP2. At the moment, only our admin account have access to the Payroll section! How could I give the permission to our bookkeeper? BTW, It's Reckon One Product
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Why does the Payroll App say I'm still on STP Phase 1? I've already upgraded to the premium plan 🙋
I've upgraded to the premium plan, why does the Payroll App say I'm still on STP Phase 1 when I try to create a pay run for 2023/24? Hi everyone! Are you trying to create a pay run for the new 2023/24 financial year but are encountering a message stating you're still on STP Phase 1? Now that we're in the 2023/24 financial…
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What is the STP Tax Category field and is it mandatory for STP Phase 2?
What is the STP Tax Category and do I need to make a selection for it? The STP Tax Category field in the STP Phase 2 Migration Assistant and/or employee profile is only specific to certain employee roles. Its a reporting-only field that helps define the employee's income type to the ATO and is used in the generation of the…
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STP2 - totals are correct in ReckonGovConnect but different when lodging BAS
I paid the weekly wages and lodged the STP2 through ReckonGovConnect. I then made another payment to a single employee on the same day, and lodged an 'update event' as I had already submitted the STP for the previous payments. The gross payments are showing correctly in GovConnect, but when I go to lodge the monthly BAS…
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The new Reckon Payroll upgrade for Reckon One is launching in August!
The new Reckon Payroll upgrade is almost here! 🚀 Hi everyone! As you know we recently announced an exciting new payroll upgrade for Reckon One customers. We're super excited to let you know the new experience will be available during the week commencing 14 August 2023 🚀, with a seamless upgrade available in-product – at no…
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Trial Balance report now displaying with all sub-accounts preceded by the main account title.
Hi I have an issue after upgrading to Reckons Accounts Enterprise 2023 for STP Phase 2. For some unknown reason my Trial Balance report is now displaying with all sub-accounts preceded by the main account title. Previously the report displayed with the main account at the top and the sub-accounts displayed underneath. Can…
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STP Phase 2 with the Reckon Payroll App - WEBINAR 🎥
STP Phase 2 with the Reckon Payroll App - Webinar 🎥 Hi everyone! Are you using the Reckon Payroll App for your payroll and STP requirements? The deadline for switching over to STP Phase 2 is fast approaching! ⏰ To ensure your transition is as smooth as possible and you're fully compliant with the updated reporting…
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STP Phase 2 Migration Assistant for Reckon Accounts Desktop ℹ
STP Phase 2 Migration Assistant ℹ Hi everyone! The new STP Phase 2 Migration Assistant is the easiest way to get your business ready for the switch to STP Phase 2. The Migration Assistant will be included in Reckon Accounts Desktop 2023 and it will step you through the employee information and payroll items you need to…
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STP Phase 2 Webinar for Reckon Accounts Desktop 2023 🎥ℹ
STP Phase 2 Webinar for Reckon Accounts Desktop 2023 🎥 Hi everyone! Check out our webinar on STP Phase 2 for the upcoming 2023 edition of Reckon Accounts Desktop! This webinar will give you an overview of Single Touch Payroll Phase 2 along with a demo of our Migration Assistant specifically for users of our Reckon Accounts…