Hi, When I go through steps for payroll Phase 2. I get to step 3 and where it says book name it is shaded out and I am unable to enter anything here to be able to go onto next step. Have tried on mult…
Upgrading to Reckon Accounts Desktop 2023 & STP Phase 2 - FAQ's ℹ Hi everyone With the release of Reckon Accounts Desktop 2023, I've put together some key FAQ's on upgrading to the new version and STP…
We're really excited to deliver the Reckon Payroll upgrade to our Reckon One and Payroll Premier (desktop) customers. Overall, the upgrade has been going really well with a huge number of users succes…
Important info for Reckon Accounts Hosted 2023 Reckon Accounts Hosted 2023 has been updated to include fixes for the following issues that some users have been experiencing. ✅ FIXED - The issue where …
This just isn't cutting it..... Don't need the reports index in the print just the vital details which won't print as the Reports index is taking up all the room...... Thanks
Working my way through the checklist to migrate to STP2, and I can't complete the "allowances checklist" - I keep getting this error. I have logged out and in and still no luck. Staff pays are due tod…
Hi there Three Q's: 1) We have two line items in payroll for non-taxable travel allowance up to $5,000pa. They have both been set up as Additions to Net Pay with exactly the same the tax codes - 'Allo…
In Phase 1, I could set up the default password when I send out the payslip. For existing employees, the default password still works. I have added a new employee. Where do I set the default password?…
Hi, I'm undergoing the process of updating to Phase 2. However, it asks for my Branch Numer. I looked on my business portal and it seems to be saying branch 002 is the ID? just wanted to confirm if th…
Get to know the all-new Reckon Payroll coming soon to Reckon One! Hi everyone! We're really excited to deliver the new Reckon Payroll experience to our Reckon One payroll customers this month! 😄 To p…
I've enabled/moved to STP2. At the moment, only our admin account have access to the Payroll section! How could I give the permission to our bookkeeper? BTW, It's Reckon One Product
I've upgraded to the premium plan, why does the Payroll App say I'm still on STP Phase 1 when I try to create a pay run for 2023/24? Hi everyone! Are you trying to create a pay run for the new 2023/24…
What is the STP Tax Category and do I need to make a selection for it? The STP Tax Category field in the STP Phase 2 Migration Assistant and/or employee profile is only specific to certain employee ro…
I paid the weekly wages and lodged the STP2 through ReckonGovConnect. I then made another payment to a single employee on the same day, and lodged an 'update event' as I had already submitted the STP …
The new Reckon Payroll upgrade is almost here! 🚀 Hi everyone! As you know we recently announced an exciting new payroll upgrade for Reckon One customers. We're super excited to let you know the new e…