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Why are there two employee menus?
I was adding a new employee today and noticed there are two options in the menu for employees. One in payroll and the second in the contact centre and they look quite different. What's the difference? Which one should I use?
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Installed v34 on a new Win 11 PC running Outlook 365 Classic & have error emailing forms
With the Outlook (Classic) set in the Send Forms Preferences it gives "This action cannot be completed because the other program is busy" Options to Switch To or Retry. Does work when you allow access but for a run of Invoices it asks on every one. Using a Preference of Outlook (Classic) v2 however gives "Unable to cast…
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Replacement choices for ozedi for saff file upload prior to July 2026
Ozedi have advised they are discontinuing the portal service from February 2026, which I use for sending the saff file. I only pay two employees into the same SMSF which will not continue past June 2026 as I am closing the company down. Q1: Does anyone else use the Ozedi portal for saff file sending? Q2: If so, are you…
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Exact dental integration with Reckon Accounts
Good afternoon everyone Has anyone developed a interface between Exact dental software and Reckon Accounts? Please and thank you Zappy
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Supplier credit balance is not the same when I go to apply to outstanding bill
I received 'government energy bill relief' credit on an electricity bill, which then left a credit for several more future bills. The first two bills when I applied the credit, worked correctly. Now I have a third bill which should be covered by the remaining credit and still leave a credit balance of $1.01 to be applied…
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Reckon One update! ✨ Print payslips for multiple employees from a pay run & more
A much requested feature has just been released; the ability to print payslips for multiple employees from a pay run in one go! 🎉 Check out the full details and other inclusions of this update below. ✨ Printing payslips for multiple employees from pay run You can now select one, multiple, or all payslips within a pay run…
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#TipTuesday - Why does my Payroll Summary report not match my EOFY finalisation? 📆
Happy new financial year! 🎆 Hopefully this EOFY period is smooth and stress free for everyone 🙂 On that note, you're probably starting to think about getting your EOFY finalisation sorted for your employees so today's #TipTuesday is about understanding how to reconcile your balances and some key differences between the…
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Bank Reconciliation for cheque account (current account) and online account
While doing bank reconciliation for online account, it works perfect. No problem While doing reconciliation for cheque account, I have to enter current positive balance as negative balance. For example, my balance as per bank statement is $ 200.00 Entering this amount does not reconcile. However when entered as $ -200.00…
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RECKON ACCOUNTS HOSTED is driving me nuts!
Why oh why oh why does Reckon shut down every time I click on another screen etc…those of you who have this issue will know what I mean and how frustrating it is. It is driving me insane signing in constantly because I have been away for 30 seconds doing something else. Does Reckon think I sign in there and don't do…
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Remove bottom section from customer statements
I am using Reckon One and on the statements it has a section at the bottom beginning with “Please detach and return with remittance to” etc etc. I would like to remove that section below the dotted cut line. I don’t think anyone actually posts anything these days so I believe that this section is completely redundant.…
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#TipTuesday - Add your Reckon Software to your Community profile! 📝
This week's #TipTuesday is one for our more longer-standing members here on the Reckon Community and its a super simple one.. [info callout] Adding the Reckon software you use to your Reckon Community profile! If you registered on the Reckon Community before April 2023, there's a good chance you may see this message when…
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Tab not working in Reckon Accounts Hosted
I am receipting payments in and I am unable to tab across the fields. Is there a fix for this.
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Why won’t my keyboard come up?
I can type in my user name and password, but when it comes up with the login to the actual company file, the keyboard won’t come up to enable me to type in the password.
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Will there be a solution for PayDay super for Reckon Desktop accounts
Will there be a solution for Payday super available for those using Reckon Desktop Accounts? and if so when will this information be available and able to register from. Is Beam super clearing house only available on Reckon One?
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Early duplication notification
On a regular basis I receive duplicates of invoices from our workshop. It is not, however, until I finish entering the whole invoice, that I get a notification that it's duplicate. Is there a way to change it so that notification comes through once the invoice number is entered?