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Creating an invoice with timesheets.
I'm new to Reckon One, having come from years using Reckon desktop. I've been trying to create an invoice using timesheets. I click on "Review and add to invoice", select the time data I want and click "Add". But nothing happens. The button doesn't change colour or flash or do anything to indicate something is working.…
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bill match with PO
Hi Team, We have identified a software solution that can automatically push bills through to Reckon Hosted, which will streamline our accounts payable process. However, we are encountering an issue with matching purchase orders (POs) and item receipts to the bills. Specifically, the bills are being created independently,…
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Pinning Reckon Accounts Hosted login to taskbar
Hi lovely people, Could anyone please advise how to add the Reckon Hosted icon to the taskbar? As we access it via the cloud (and it isn’t installed locally), there doesn’t appear to be a direct option to pin it. I believe this may need to be done through the browser settings. For now, I have saved it as a browser…
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Employee has changed super fund but its not appearing in the payroll list
HI, An employee has changed his super fund. I have it in the payroll list. When we go to pay the fund it is not on the list to pay. What do I need to do please. Lea-Ann
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Print super details report
I am trying to print out an employee contact list that shows the super details, namely member number and fund details - name, USI etc. there is no option to add these fields to the contact list and the only thing remotely like this is the super data export file, but that doesn’t show all fields and is not customisable. Any…
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Superstream batch with merged super fund
Hi Everyone I am trying to do our first batch on Superstream to get ready for the payday super. It is bouncing back because the ABN and USI no long matches the TWU superannuation fund which i now know is because they have merged with Team super. I have changed it on the relevant employees info and also archived the TWU…
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New super requirements
I have only one employee so I pay wages and super directly myself through my bank. Suddenly am supposed to enter my employee's bank details into Reckon. I don't understand why. I would pay my employee's super monthly via BPay. I thought I could just prepay the super which should cover the requirements. Sorry, I am totally…
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Blocked from registering interest - Colonial First State
This discussion was created from comments split from: FirstChoice Employer Super Clearing House for Reckon Accounts Hosted users.
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Pay Day Super - Screenshots as to how your Employee Super info should be set up
Can anyone offer some screenshots as to how our employee Superannuation should be set up correctly in Reckon so that we can export a file correctly. I'm getting extremely anxious about this whole Pay Day Super thing, there just doesn't seem to be any SIMPLE information available about what we need to do! I attended one…
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Customer Statements
In Day to Day - Customer Statements, I did my end of month statements, and as I did, I noticed 3 or 4 negative balance ones. When I click on them, they open up into zero balance. Their names are also not customers, they are suppliers, so why are they getting mixed up in customers? And why list them with negative balances…
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When to pay for Public Holiday
Hello, this question is probably more an employment question but hope someone can help please. We have a FT employee away on 6 months leave. Having used up all of their annual leave entitlements, they are now taking leave without pay. Is the employee entitled to be paid for public holidays when they are not receiving any…
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Validation error
This discussion was created from comments split from: Superstream errors on validation.
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Error STP
Hi, We created a subscription for our client, and she normally do pay run herself. Now we have two questions for STP submitting. She submits the pay run, always show Error "A notification must exist in Access Manager for your software provider before attempting to transact. Contact the ATO or use Access Manager to notify…
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Time taken to generate a report
Why does it take so long for reports to generate. e.g. Reconciliation Discrepancy Report. Its taken more than 20minutes? Thanks Lea-Ann
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Total on SuperStream Page
At the moment the total on the SuperStream page only shows the total per employee but not the total superannuation that exists in the batch. Simple, but useful.