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How do I navigate between my Reckon One book and Reckon Payroll? Use the seamless switchers! 🔄
Product Switcher & Book Switcher for seamless navigation in Reckon Payroll Hi everyone! Are you a Reckon One user who has upgraded to Reckon Payroll? We've got a couple of handy tips for you to know! 😁 Product Switcher ↩ Sometimes you may need to switch back to your Reckon One book after working in Reckon Payroll and its…
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Using Reckon One for your invoices? Check out the Reckon Invoices App for invoicing on the go! 📲
Invoicing on the go with the Reckon Invoices App! 📲 The Reckon Invoices app is a free companion app for businesses using Reckon One Invoices. With the Reckon Invoices App you can create and send invoices on the go. Your data is automatically synced to Reckon One and between your devices including smartphone, tablet and…
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Reckon Mate leave conversion from hours to days incorrect
In Reckon Mate the hour conversion to days is incorrect. From what I can see it is using 7.5hrs as the per day hours (not sure where this is being calculated from). Majority of employees are 7.6hrs per day x 5 to give the 38hr week. Is there a way to turn the conversion from hours to days off? I have some employees that…
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Payroll and Timesheet Reckon Hosted
HI All We are currently out sourcing our payroll and wanting to review that. Payroll can be run through reckon but is there an app of some sort that can be linked to import timesheets into the payrun? Thx Anngelene
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✅ RESOLVED - Reckon Accounts Hosted login issue (28 March)
Hi everyone, We're currently investigating reports from a small number of Reckon Accounts Hosted users experiencing difficulties logging in this morning. Initial reports suggest after logging in the screen is getting stuck on a grey screen for an extended period of time before remaining on the Hosted 2023 splash screen…
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Invoicing
Hi All, My staff uses a same invoice number to customer for 3 separate delivery. Example Invoice number 3900 for delivery on 3.3.24 Invoice number 3900 for delivery on 10.3.24 Invoice number 3900 for delivery on 17.3.24 These are 3 separate deliveries of different items to the same customer. I have the hard copies of the…
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TERMINATION PAY
Hi Team, I am going to do a termination pay soon using this STP2/Reckon Payroll software and I am not sure what is the best way to do it in this new system. My understanding from searching on the Reckon Community Board suggests the termination pay should be done separately from the normal pay. Is this correct? The employee…
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Disconnecting
Why does RAH keep disconnecting randomly since the last update?
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Reckon Accounts Hosted's internal browser has been updated! 🆕
Hi everyone, With the recent system upgrade for Reckon Accounts Hosted, you may have noticed a change to the internal browser that opens within Hosted when you're performing certain tasks such as exporting your STP file, accessing the Ideas Portal etc. Reckon Accounts Hosted's internal browser has been upgraded to…
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Introducing Wabi - Your all in one POS software! Register for our free webinar! 🆕
We are excited to announce that Reckon have partnered with Wabi, the all-in-one point of sale and payments software allowing you to seamlessly run your entire restaurant or hospitality business from your pocket - with no set up costs and no subscription costs*! Here’s why you'll love Wabi ❤️ Point of sale made easy Simple…
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Everything you need to know about the Reckon Payroll upgrade for Reckon One! 📌
Looking to get started with your Reckon Payroll upgrade? Hi there! Are you currently using Reckon One for payroll and looking for information on the new Reckon Payroll upgrade? Check out our new dedicated category here on the Reckon Community which contains all things Reckon Payroll - 🆕 Reckon Payroll The best place to get…
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Top part of screen blacked out
Morning I'm having this issue again this morning - top part of screen blacked out. Is there an issue?
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Online Banking release exclusive use
I am getting the following message that I have never seen before where I try to release Online Banking exclusive use Can anyone advise why this is happening. In addition, if someone creates an ABA file does the ABA file history only appear in the individual users licence or can all users who have access to Online Banking…
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Gross Pay seems to include Salary Sacrifice amount in employees STP 2 details
Just wondering if anyone else has the above problem, perhaps it is an error in the set up for Salary Sacrifice? This is using reckon payroll - exported data from Payroll Premier. I have been running both pay runs to check for any errors. Thanks Chris
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How do I invoice and receive payment in USD?
I have a new client who resides in the US. I need to invoice them but I am not sure how to go about the invoice and payment in foreign currency. If I issue in AUD and they organise payment, there are fees and exchange rates which probably mean the payment won't match the invoice? Or should I somehow create an invoice in…