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Enhanced filters on Reporting
I'd love some more filter options particularly on the Account enquiry, eg. the ability to "Select All" but then unselect a couple of accounts the ability to type the name of the accounts that I want to select rather than having to scroll through the whole list I'd also love to be able to sort results by account…
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Auto Fill for reference Field
I believe you may have turned off auto fill for reference fields. This feature was very handy (up to 1st April 2025), as it ensures I could make up references and not duplicate them (for bill and payment receipts). i thought it was a feature of ReckonOne, but now believe it is an autofill feature of Firefox that you have…
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Your JSON object has some incorrect values error uploading Single Touch Payroll
Hi Everyone, I've gone to do my single touch payroll and I'm getting the below error. Nothing has changed from last month. Nothing has changed on my systems. Last month uploaded fine. I've exported the file twice with the same result. When I look at the details, nothing looks out of place. Has the requirements changed…
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I can’t log in to my account
I can’t log into my account
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First login of the day gets stuck
Hi Reckon In the last couple of months, every time I login to Reckon one for the first time in the day it usually just hangs and gets stuck. It doesn't load until I click refresh. It hasn't been a big deal because that's all I need to do but it's a little annoying.
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Payday super in Reckon One payroll
We have migrated from Reckon Accounts Hosted to Reckon One a few months ago. I am seeing lots of talk about payday super. What do I need to do now that we're on Reckon One for this?
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Total on SuperStream Page
At the moment the total on the SuperStream page only shows the total per employee but not the total superannuation that exists in the batch. Simple, but useful.
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Shared Book with client, but they can see our Reckon Portal
I shared a Book with client, but he can see our Reckon Portal and staff. Is that mean client can know other users details and can see all the bills? How to avoid?
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Setting up Super Stream
I am re reading the steps in the "Configuring Reckon Accounts Business & Hosted for SuperStream" as I have uploaded my SAFF file twice and had them both fail. Both times have given me a message of :Too many invalid employees in the file. I am confused as to adding my Employees Super Fund in the Supplier List. When I get to…
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Paying more than one bills at a time
I am used to selecting multiple bills and paying them all at the one time, ie all banks I use have Multiple Payment, so I can set them up. But Reckon One does not seem to have this feature - Why?
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SMSF and electronic lodgement
The payday super presentation at Wentworthville Leagues left me a little confused- If the company is a one man (owner/director) operation, is it still necessary to use a clearing house or can you just pay into the super fund as in the past? And are the rules the same if the above scenario is an SMSF?
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Need help setting up e-invoicing and waiting on support
I am trying to setup e-invoicing I have asked support for help here (its been nearly a week :/ ) as the invoices havent been received as an e-invoice the information on this client in Reckon One has been updated yet it hasnt carried over to the e-invoicing portal :? I am guessing that for one is a problem my book is…
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Change fond size in report printing in Reckon One
When printing a report the fond type set seems automatic and very very large. Is there a way to change that? To reduce the fond size and use less paper when actually printing it out. I try to avoid printing but sometimes, too often, it is required.
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#TipTuesday - Save Reckon One as a Desktop App Shortcut
Good morning Reckon Community, With a lot of new Reckon One users coming from our desktop products, you might be used to having a desktop icon or taskbar shortcut to quickly open your software each day. This week’s #TipTuesday covers a handy way to create an app-style shortcut for Reckon One directly from your web browser.…
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Does Reckon One get tax table updates?
We have moved from Hosted to Reckon One and want to understand how we handle tax tables when the new financial year starts? In Hosted there would be a new version that comes out. Is it the same?