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How can I print a Item List with ALL the characters printing out
Hi, I need a way to print/export The full content of "Description" and "Purchase Descriptions" fields - not abbreviated with " " at the end of each line of all items in my system. I also tried exporting to csv file and it still cuts the fields down. Is there a way to overcome this. thankyou
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Payroll items list - all items have changed?
I have just come back from leave. Trying to process payroll run for fortnightly run and whilst in enter payroll infomration trying to check paycheques and every employee has no PAYG tax or Super calculating on their fortnightly pay. When I check the payroll items list - all the items have changed? Can someone help with…
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Sales Receipt not showing in Bank Reconciliation
Any ideas? I have toggled from Custom Cash Sale to Custom Cash Receipt, and the deposit is still not displaying on bank rec?
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GST Report
I have my company and report setting set to the cash basis. When I open my GST 101 report it defaults to accrual and there is no option to change it to cash. I clicked on modify report and the option is missing. I need to report on cash basis. What am I missing? Thanks!
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How to change Employee Super Fund details in processed pays?
Greetings, I have an employee that has changed super funds half way through the month and I would like to update previous wages to reflect correct super fund. Is it possible to do so without having to delete the pay run in Reckon One banking and then reverting the pay run to draft in Reckon Payroll? TIA
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RAH NOT RESPONDING
Hi I am having issues with RAH this morning, everything I do, it's going into "not responding" mode for a period of time. Is there any issues?
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template image color
Hi all , when I upload an image that has a white background to invoice template , printed PDF document shows this background in pale yellow.
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How do I track Support tickets raised with Reckon?
*New User* I've looked and looked and searched the knowledge base for information regarding Support Tickets, but I cannot find out how to see the status of Support Tickets raised with Reckon. I didn't even get an email from Reckon acknowledging that I'd logged a ticket. How do I know it's in the queue?
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How to change Ledger Account a transaction was allocated to
I'm a new user. I've tried to find this information but no luck - Can I change the ledger account a bank transaction was allocated to? Or can I undo that item and allocate it again to the correct account?
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Working Holiday Maker
I am employing a working holiday maker for a couple of weeks to help with harvest. She is being paid a flat rate. When I go to add her details I can't get past the leave entitlement area. How do I show that she is not accruing any annual or personal leave. The system won't let me put in zero amounts for accrual rates per…
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Payroll Liability Cheque Duplicated
On Reconciliation of our bank accounts we have come across a payroll liability cheque that has been duplicated. Two cheques have been created for the same amount however after voiding the cheque now our liabilities are out by that amount! I have looked at the audit trail and can see they are about an hour and half apart.…
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Column headers
is there a way to change the column headers within Hosted or do you have to amend the Excel file every time. ie P&L budget VS Actual directors want the $ Over Budget to say Variance to Budget.
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Getting started on the Reckon Community! 🚀
Welcome to the Reckon Community 👋 Hi everyone! Thanks so much for taking the step to join the Community, its great to have you here! 🙌 I've put together some helpful tips and tricks on both navigating and using the Reckon Community platform effectively. Whether you're new to Reckon or a seasoned user, I hope you find the…
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How do I add an image or screenshot to my discussion?
Adding a screenshot or image is a great way to add visual context to your discussion. It can also be extremely helpful to add when you've run into an issue that requires troubleshooting so that fellow Community members can see where things have gone astray, and in turn hopefully lead to a solution faster. Adding a…
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Moving over from Sage? Our top tips on getting started with Reckon One! 🙌
Getting started with Reckon One or just need a little refresher on how to action certain tasks We've got you covered and here to help! We've got a range of support content that will quickly help you become a Reckon One expert in no time 😁 In the first instance, we'd recommend checking out our short, sharp, how-to videos…