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What is the maximum number of characters for a customer/job
Vaguely remember there is a maximum number of characters allowed for a Customer/job after which it will affect payroll processing. Can anyone advise?
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termination
I have terminated an employee but when I try and send to ATO it is failing and coming up with the message - object reference not set to an instance of an object. What does this mean and how to I correct. Thank you
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Upload invoices and receipts?
When will Reckon Hosted be able to simply upload invoices and receipts as a PDF rather than a link to One Drive??? Other packages have this ability, you just attach the PDF straight from email or scanned document.
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Will Reckon be providing a report for the Workforce Gender Equality Reporting requirement?
Just wondering if Reckon are planning to update Reckon Accounts Premier to include a report based on the Workforce Gender Equality Reporting requirement set by Equal Opportunities commission?
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Comments
Hi Please advise if posts on this forum are only accessible to Reckon Partners
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RAH - Back up.. hours to complete
Hello Team, I'm reaching out to inquire about the duration of our backup process and whether there are plans to enhance its efficiency. Currently, a backup session is extending beyond 5.5 hours. With four licenses in use, it's not feasible for RECKON to be inaccessible for the majority of the day. Moreover, the backup…
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How to add RFBA via STP on Reckon payroll web/app
Hi, It is end of fringe benefit tax year. My accountant has provided me the grossed up amount of reportable fringe benefit amount which I need to enter for the employee with the last March pay cycle. But I can't seem to find where I would enter this amount? Any advice appreciated. Thanks
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Changing from Reckon One to Accounting Plus
I have been using Reckon One for a few years but it has many features I don't need. Accounting Plus would suit my needs. How can I change?
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OBJECT REFERENCE NOT SET TO AN INSTANCE of an object
I got this msg last week on my regular pay runs and termination pays this weeks pay run worked fine I tried to submit last weeks again no luck. Clearly program must of had a glich as nothing had changed with my employees -yet I found a phone with space and suddenly a 0 in someone's base rate?? (thanks for suggestions on…
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STP Earnings Reset Event
We are moving our Payroll out of Reckon. We have been told that we need to do a STP Earnings Reset Event to zero out the earnings in Reckon and then enter the YTD amounts in the new payroll software. Does Reckon have any guidance on how to do this? Thankyou, Rosie
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Bulk Invoice
This may well have been raised before; I need to create invoices for an annual fee so would dearly love a Bulk Invoice, and Bulk Email facility in Reckon to do this. Otherwise, I have set up a template and have to create them one by one, and email them, one by one. Then send Statements of balance owing to those who have…
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Adding Reportable Fringe Benefit
Can someone please tell me where to add an RFB (grossed up) in a terminated employee's details so that the benefit to that employee (which, for our employees is a benefit paid for by the company) appears on the STP? I am assuming that this item will not affect the employee's gross or tax. Your previous answers do not…
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Modifying report - Inventory Status by item
This discussion was created from comments split from: Statements Template.
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Error message when sending to ATO
Hi The final payment run for this employee is coming up with the error message as in the picture when trying to send to the ATO. I've gone through previous discussions with this message and have made sure there is a phone number etc for the employee, but it is still coming up with this error message. Any ideas how to fix…
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Error message coming up when sending remittances or payslips
Hi I get a message saying I have to Allow adn then to goes to a message saying Switch to or Retry. We have had this message before and our IT fixed it but now they cannot remember how. I have rang reckon and they advise it relates to Outlook ( 365). Has anyone else had this problem and how did you get it solved...pretty…