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RAH LAGGING
Morning All having issues with a lot of lagging and going into not responding mode. Been since yesterday morning. It is everything I try to do, run reports, entering transactions.
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#TipTuesday - The much-awaited Terms and Conditions in invoices! 📋️
Good morning, everyone! Happy #TipTuesday! I'm really excited to share some great news about Reckon One! Did you know you can now easily add your Terms and Conditions directly into your invoice templates? Yes, you heard that right! Our awesome team has rolled out a new feature that makes your invoicing even more…
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Customer Invoices sent by email
@Rav my manager has just started his first invoice on the new invoicing and can't find how to send to more than the one only option that shows. It used to allow one to select any or all of the email addresses on file, but now only one shows. Are we looking in the wrong place? or is this how the new invoice has to be?…
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Reckon Community Rewards Roundup! August 2025 🏆
Can you believe how fast August flew by! Hopefully we've seen the last of winter's cold temperatures and spring is now springing! 🌸🌼 We've got some really exciting stuff happening on the Community this month but before that I'm excited to announce the latest winner of Reckon Community Rewards! August 2025's $100 gift card…
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Reckon One update! ✨ Custom fields, Resizable Columns, Help Videos & more!
Reckon One has received a new update which introduces some new highly requested features including Custom Fields and Resizable Columns! This release also includes other enhancements and fixes including a new home for our Reckon One help videos. Check out the full inclusions below. ✨ Custom Fields You can now create and use…
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How do I search for existing posts related to a specific product? 🔍
How do I search the Reckon Community for existing posts related to specific products or categories? Searching the Reckon Community is a great way to find existing posts or questions that have previously been created by fellow members. You may even find the answer to a question or topic that you're currently contending with…
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Rejected submission due to wrong TFN
I have just noticed that I have quite a few rejected pays because of a wrong TFN, I have rectified the tfn.i resubmitted to ato is that the correct thing to do?
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STP error from ATO - An unexpected error occurred. Please try again
Hi Brain Trusts has anyone received this error message for the ATO when submitting the STP? Its not being very helpful. I have checked new employees and a new payroll item for set up.
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recover data after version update
where do i find data on my computer?
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Can't generate new invoice in the Invoice App
Hi there, Is there Reckon Invoices App down at the moment? I can't generate a new invoice. Kind regards, Ed
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Can the Account Inquiry report be adjusted to include a running balance after each transaction ?
A general ledger report gives the account balance after every transaction entry, this is important when trying to reconcile accounts. The Reckon one Software seems to only show the account balance after each entry for accounts set up as bank accounts, and only in the bank transaction screen. All accounts on a balance sheet…
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Error importing bank statement file into Reckon Accounts desktop
Hi I'm trying to import bank data into Reckon Accounts Premier Accountant Edition 2024. The bank is CBA. I am exporting data file from the bank via internet banking. The file is called Quicken(AUS).qif I start import into Reckon file the qif file to convert, select the path to save the converted file .qbo and account to…
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Reckon Payroll App not opening
I have updated Reckon payroll and now unable to sign in. The screen closes before I can choose sign in and returns to the Google Play page. 😕
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How to receive money thats not form a customer or supplier
an old employee has accidentally received a wage from the company in error, the employee has returned the funds back via a bank transfer. How would i record this in Reckon Hosted?
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MFA using authenticator for Mobile app
It would be great if the Reckon One app supports MFA using authenticator app in addition to SMS. In the meantime, it would also be good to let users know that it only supports SMS MFA currently if they had downloaded the app thinking it would work with authenticator app.