Reckon Community
Our Community is your online destination to share solutions, ask questions and get updates from fellow users, Partners and Reckon staff.
Discussion List
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stpHi I am trying to process STP but when I click on upload it comes up with an error 'instance.employ…
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Setting up a superannuation liability for a contractorWe have a contractor whom is paid on receipt of his invoice but we pay super for him and therefore …
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Reckon Installation SwitcherI have been using Reckon Accounts Personal Plus, or its predecessors, since the last century. I su…
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Updating the email address Payslips are sent fromI have just noticed that the pay-slips are being sent from an old email address. The only place whe…
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Employee not showing a zero balance in EOFY send to GovConnectHi, I am finalizing my payroll for 2020-2021 as closing business. I have noticed that a pay run I …
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employee detailsHello I don't know if I can post an IPABooks+ query here, but we want to save employee documents on…
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Multi CurrencyI'm trying to set multi currency up but I'm finding it a little unclear for me. The business is ba…
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Company File DuplicatedIn the Open Company screen, there is a duplicate of one of our company files. It is impossible to t…
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QDF FileQDF file imported from another computer does not open automaticlly in Accounts Personnal Plus 2021
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Reckon Accounts Personal 2021 - Error Code: 6889The above error code was received during the first backup attempt after downloading and installing …
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error code 7184Hi all, I am having problems when installing an old version of quicken. I got the link from a consu…
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Setting up Paid Public Holiday Payroll Item that doesn't take hours from holiday leave accruedIm wanting to set up a payroll item for Paid Public Holidays for staff that don't work on public ho…
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Payrun not showing to upload to STPMy payrun from 9/12 is not showing up on the STP . I can't find it anywhere on the Q backup to upl…
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Figure is different with ATOHello, use the STP app, the summary was corrected when I submitted 2019-2020. However, the figure …
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Terminating an Employee In STP AppHi, Could I please have clarification as to how to correctly terminate an employee in the STP app? …
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STP - Finalisation ErrorsHello, We have finalised our STP for the 2020 year, however the ATO have advised that 1 employee h…
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Personal Plus not accepting transactions. and many other faultsHi have been experiencing issues with 2020 and now 2021 Personal PLus products. when trying to imp…
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STP SubmissionI submitted my STP pay run and it came up with "Error" and the detail of the ATO Error re…
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Report on Open Estimates/QuotesI was wondering if there was any way of generating a report for outstanding estimates/quotes that h…
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GST not ticked when creating invoice from estimateI use estimates a lot. They are nearly all created with "amounts include tax" ticked (GST…