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Workflow improvement suggestion – STP and Payday Super export
To the Reckon Accounts Product Team I would like to suggest a workflow improvement for STP and Payday Super processing in Reckon Accounts Premier. Currently, when completing a pay run in Single Touch Payroll Lodgements, the software allows exporting the STP JSON file directly from the pay event screen. However, after…
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Preparing for SuperStream - Do I need to set up a new supplier for all employee super funds?
I've read through the attached configuration notes to set up Reckon Accounts for Payday Super from 1 July 2026 and require some guidance to ensure I set it up correctly. https://help.reckon.com/article/53cychi8vj-kba-5217-configuring-reckon-accounts-business-and-hosted-for-super-stream At the moment: We have our Super…
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What is the advantage of Beam with Reckon One?
asking for a friend because I don’t use Reckon One. If she is already using Host Plus QuickSuper clearing house, what is the advantage and benefits of Beam?
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How to Export Super File from Hosted to Quick Super (Host Plus)
Hi Normally I manually enter our super however with the changes next year I want to have a quicker way to do it. I have tried exporting in the past but no luck. I just tried both the export super data and export saf options. Both came up with errors. Errors have been different. Latest one was as follows Can someone tell me…
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Reckon Software Account
Hi, I received an email today saying that If you manage clients or separate entities using Reckon software, where these clients and entities do not have their own Reckon software licence, then unfortunately this does breach our Reckon Licence Agreement, and it is a matter that needs to be urgently addressed. Just checking…
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Developer required to build software to import orders from web stores into reckon accounts hosted
Hi everyone, I am looking for a reckon partner developer to assist with making the following possible with reckon accounts hosted. I am needing the ability to download orders created from our magento website and enter them into reckon accounts hosted. Same deal with downloading from our eBay store. The descriptions on both…
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Employee providing additional marketing services
Hi, I hope you can assist with my query below. We have an existing employee who along with her normal role will now also be providing a marketing service and will submit an invoice for this service on a monthly basis. How should I set this up in RA (Desktop)? How do I handle PAYG and super obligations as she is not an…
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Beam - no Bpay option
How do you choose the Bpay option for Beam Superstream payments? The last Superstream instruction just had the bank account details and no Bpay payment details. I have disabled and enabled Beam, and there is no prompt to change payment method along the way.
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Setting up salary sacrifice in Reckon Hosted
Hi, I have a staff member wishing to salary sacrifise a set $ amount each month and I'm looking for some assistance on how to set this up correctly within payroll. Not sure if the set-up has changed since STP2 was introduced. But if you have any instructions/ screenshots that can point me in the right direction that would…
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Should the employee super member number appear on the SAFF report?
Should the employee super member number appear on the SAFF report? I would like to see an example of what information is included in this report please.
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Is Read Only access available without purchasing another user licence?
Our accountant has no other clients using Reckon and she has been advised that there is no option to install Reckon as a Read Only access, even temporarily, to allow her to access our file as supplied on a USB. All of our user licences are currently being used and to get another user licence would cost $1370. An option is…
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Ability to use Custom Fields as Columns in Reports for Reckon One
Currently in Reckon One there is the feature that allows for the creation of "Custom Fields" for company, customer, invoice and items. Record extra information with custom fields in Reckon One - Reckon Help and Support Centre However, those custom fields are not exposed or able to be used in Reports. In Reckon Accounts, a…
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When will we receive more info on the First Choice Super Clearing House?
When will we receive more info on the First Choice Super Clearing House as I have contacted First Choice to register and they have said that we should receive information from Reckon next week. Email sent 24/03/2026. Dont want to leave this until the last minute incase of issues.
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State Payroll Tax not reporting properly
Hi All, This is the 1st time i have had to pay state payroll tax thru Qld Revenue Office. In the Employee Profile I have ticked the box "State Payroll Tax" and checked the State is correct also. The reports are still only reporting one employee and incorrect balances for the EOFY reports. I am not sure if the "State…
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Ability to customise payslip email message
Following advice on my other post, I'm adding an idea request to be able to customise the message body on payslip emails. Right now there's a setting for it under Email Settings but it doesn't work on the new payroll. I'd like to add some additional information and make the email more specific to the business. Thanks for…