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Bulk send invoices
I would like the option to select multiple invoices and then bulk send them. Sometimes i create invoices in advance so be sent out at a later date, and also have used Zapier to create invoices in bulk for me. However currently to send these i have to open each individual invoice and hit send which is very slow. It would be…
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Double charge
Hi there I have just been sent my annual licence for my POS which has increased - fair enough but I have been sent 2 invoices when we have only ever had 1 licence. I have queried this twice on the phone with the "customer service team", they have no idea as usual and just resend the 2 invoices for the POS. Is this a scam…
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Print Superstream Payment Remittance Advice
Just a suggestion, would it be possible to have print the superstream payment remittance advice? Each time, my client has to create a screenshot to send out to the clients. Ideally it would be really useful to print the bpay details and amount due with date range of contribution. Like a remittance advice for client.
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Organise the pay run screen
I don't use the payroll mobile app much but I logged in today as I was out and needed to check a couple of things. It would be nice if the main payrun screen was organised into financial years or had some type of filter to only show a selection of pay runs. Right now it's just a long, scrolling list which makes it hard to…
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Reckon Desktop very slow for some users not computers
Hi All! We have fairly modern systems running the latest Reckon accounts. We have been through all the .TLG backup, portable file etc…. and the help we see online talks about windows 7 and not 10/11. All our systems have solid state drives, the server hard drive bench marks at 2.1 Gigabytes a second, has a 10 Gigabit…
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Has the price of Accounts Premier Desktop increased?
Hi there Has anyone else had an invoice sent which is double last years? Happy to pay a small increase but am wondering whether the emails I received are really from Reckon or maybe a scam? - can someone confirm?
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Will email issue ever get fixed?
Respectfully, it's been a very long time since the issue of Reckon accounts desktop having issues emailing through outlook. Despite a lot of work around suggestions, that don't work, i was wondering if it might be time this issue was fixed in the program itself. I realise it might be an old code Reckon is working with, but…
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Disputing the Annual licence fee under the Fair Trading Act
NZ Desktop users (NOT hosted) who purchased their software are now being charged an annual licence fee, which contravenes the NZ Fair Trading Act (Sections 7, 8 and 9). In brief, Reckon cannot force us (by serious threats or pressure) to accept a new annual contract, when we originally purchased a perpetual licence. Their…
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Do my employees have to switch to Colonial First State?
Hi I'm new to this community stuff so go easy on me. I am Account Hosted user and have been using the ATO Clearing house with ease, my question is each employee has a different super fund and if I was to use Colonel First state (As an Example) as the Clearing house would they all have to change over to CFS? Thanks Craig
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Reckon Payroll - Custom Reports Feature Request
Hi guys, It would be very handy to be able to save custom reports for future use. For example, we always edit the Payroll Detail report by removing the Customer / Project / Classification tick box option but there seems to be no way of saving these preferences for next time. Regards, Mark
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add payrun super stream status in payroll dashboard widget
Given superstream is an upcoming reality, it'd be good to see the status of superstream payments group by payrun, in a similar to the STP status in the payroll widget
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Feedback on new invoice system
I have been using the new invoice system for a while, and I honestly hate it. It's making things so much harder than it used to be. The date defaults to today's date, so when entering invoices for payments from a previous month, I have to enter the date each time. In the old system, it would default to the date you had…
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What is the best way to process a returned supplier payment due to incorrect supplier bank details?
The supplier provided incorrect bank details, and the bank has returned the funds. Is it possible to process this without creating a supplier credit and invoice so it doesn't show as 2 invoices and payments for the supplier? Thank you.
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Splitting employee pay to two bank accounts
Hi community I haven't dealt with this before so looking for assistance. I have a new employee who wants his pay split and deposited into two bank accounts. Is this possible to set and will it work with the ABA that I usually do?
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How to remove the GST line on the body of the quote
My client has had a quote/estimate set up for a long time. It prints the total of GST in the body as STANDARD in the description column. I've done everything I can think of to remove it but I can't. I've tried adding the GST columns and then removing them again. I can't make it happen when I customise a layout in my…