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Online Banking release exclusive use
I am getting the following message that I have never seen before where I try to release Online Banking exclusive use Can anyone advise why this is happening. In addition, if someone creates an ABA file does the ABA file history only appear in the individual users licence or can all users who have access to Online Banking…
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Gross Pay seems to include Salary Sacrifice amount in employees STP 2 details
Just wondering if anyone else has the above problem, perhaps it is an error in the set up for Salary Sacrifice? This is using reckon payroll - exported data from Payroll Premier. I have been running both pay runs to check for any errors. Thanks Chris
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How do I invoice and receive payment in USD?
I have a new client who resides in the US. I need to invoice them but I am not sure how to go about the invoice and payment in foreign currency. If I issue in AUD and they organise payment, there are fees and exchange rates which probably mean the payment won't match the invoice? Or should I somehow create an invoice in…
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Reckon Time out
Reckon closes due to time out, when not being used. I need to be in Reckon all day.
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Reckon Hosted disconnection
Hi Community, I have been experiencing constant drop outs since the update. Has there been a fix for this? It is occurring when idle but no where near one hour, much more frequent. Thanks, Julie
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RECKON PORTAL
I'm trying to lodge STP but can't access the reckon portal. The wheel of death with a blank screen, If i login directly to the portal not from RAH, when I try to upload my file, it won't access the RAH file, it is trying to access files from my PC. Is there an issue?
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⚠️ Create new post button unavailable on Home page
Hi everyone Just a heads up, it seems like the button to create a new post has done a vanishing act on the home page of our Community. I'm looking into this at the moment with our platform provider and hopefully will get this restored ASAP. In the meantime, to create a new post please go to the specific category page for…
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Importing General Journals - Can I please have the Template & instructions
Afternoon, I am wanting to import a General Journal into Reckon, can i please have the Template & Instructions on how best to do this, Thanks so much Kelly
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report filtering.
Hi There , can anyone show me how to sort this report to replace customer name order by Rep name order ( sort by Rep names )
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The Reckon Payroll App is now available for Reckon One users upgraded to Reckon Payroll! 📱
We're excited to announce Reckon One users who have upgraded to Reckon Payroll can now access Reckon Payroll from your mobile, with our free companion app! Process pay runs, manage leave and STP reporting from your smartphone. All your data syncs seamlessly across devices, giving you the ultimate flexibility to manage your…
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Attaching Drawing to Items
Hi Team In Reckon Hosted Version Can we attached Engineering Drawings to Items /assembly Items if possible please explain Thanks Prasanna
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Invoice Printing incomplete over 2 pages
Is there a way to make invoices that extend over 2 pages look professional? Currently when the list of billable items exceeds the 1st page the bottom of the invoice looks incomplete with total amount boxes missing. Is there a way to fix this problem? I find Reckon Invoice Template Layout Designer extremely "clunky" and…
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Total wages paid per employee in a report
Just wondering how do I get the total wages paid per employee in a report now that we have moved to the new payroll system from Quicken (September / October 2023). Will I need to add the wages paid from the old system, Quicken, to the new system, Reckon, or is there a simpler way to get the total paid. This will be very…
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Applying Landing Costs (Freight, Customs, duty etc) to Inventory costs
Hi I see an old post from 2019 with this same question. I am wondering if there has been any add to the software to cater for amortizing and applying import costs to the items being imported. Thanks
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Reckon Payroll - Check tax withheld amount is correct message
I have received the above message for 2 employees who took Annual leave in the past week. The Annual leave item is showing this message: STP reporting category: Unused leave on termination which I have not noticed before. This is a screen shot of the entry: Why is this occurring?