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Cannot export payroll *jsn file
When exporting payroll file to My live (Q), the system is not adding a number to the *jsn file name. I have tried to type in a number similar to the one the system did allocate to a previous pay run, but it is not accepting it. This is a new issue and I cannot work out how to overcome it. Any help greatly appreciated!
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reckon calculating wrong annual leave ? need some help plz
Hi , We have added an employee as part time employee 14 hours per week but in annual leave section it says The default value for full time employment should be 152.00 so it has been calculating the leave as per 152 per annum which is not actual I have calculated leave on fair work leave calculator its different , tried to…
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How to set up annual and personal leave for part-time staff
Hello I am new to ReckonOne, I had trouble with setting up the annual and personal leave a part-time worker, please see attached photos, because this staff has varied hours each week, so I chose 'per time worked' to make ReckonOne calculate based on hours work on this pay, but however, if you check the leave balance, the…
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current employee has a change of surname
Hello, if one of my employees has changed her surname do I just go in and edit to the new surname. thanks
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Reckon Mate update! 🆕 - Now available to users who have upgraded to Reckon Payroll!
We're really excited to let you know the Reckon Mate app has received a brand new update which gives the app a fresh new look but more importantly, allows our Reckon One & Payroll Premier customers who have upgraded to Reckon Payroll to use Reckon Mate for their employees!✨ Reckon Mate allows your employees to view their…
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Activation Limit
I have been using Quickbooks for many years, since after 2000 I have used it on my Desktop and Laptop so I can do book keeping when traveling since I updated to Reckcon Accounts 2021 Plus on my desktop, it will no longer install/activate on my Laptop, it says I exceeded my activation's Reckon Accounts Plus 2020 worked…
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How can I create a report showing monthly sales figures by customers?
I'm using Reckons Accounts Plus 2023. I know I can use the Sales Graph but that just gives a total for the month. I need to show the monthly sales figures by customer.
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just wanted to know user activities in reckon
hi, admin please let me know how to check my employee activities in reckon one, such as login time, what they input or revise. thanks
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Country code error messages
We had encountered below errors this month when submitting last couple of payruns. Could anyone please share how to solve the error below? Thank you.
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Workers Comp
Hi Everyone I have a staff member going on workers comp and I have read all the previous posts. I still have one question though I have been told " like all insurance you will need to pay an excess" this excess is to be paid to the worker directly and tax is to be taken out. I therefore assume this is paid coded workers…
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Why is typing randomly backspacing without hitting the backspace key?
When typing, or when the cursor is on something that can be typed, the cursor randomly backspaces without touching the keyboard. This is particularly annoying and sometimes devastating when whole sections are highlighted and they are deleted as a result. Have tried different keyboards and drivers. It is happening on…
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QBmapi64 out of memory error on windows 11
Hello, I'm getting errors when when setting up email in QuickBooks Desktop or sending invoices.
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How do I apply a payment to a supplier quote?
How do I apply a payment to a supplier quote? We have had to prepay for an order with some of the items going on back order. The supplier has only provided a quote.
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GST refund off PAYGW
Hi How do I record a gst refund off the PAYG figure in Reckon Accounts Hosted? Thanks in Advance.
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Reckon Administrator
Hi, As an administrator do you have the capability to end other users signed in. We presently run on a Network and I have the capability to end Reckon users through Task manager ( I am the Network Administrator) but is it possible to end users through reckon if you are an administrator?