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Delays with online banking opening
Is anyone else experiencing long delays with online banking opening in Reckon Hosted? Currently waiting longer than 10 minutes.
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Employment Types - Can I add a new one?
Hi, I would like to add a new "Employment Type" in the Employee Detail section of Reckon Payroll I have looked through the settings but cant seem to find where to add it. Any help would be appreciated
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Reckon One update! ✨ Line-item classifications & a whole lot more!
A brand new update has just hit Reckon One and its another big one! A long awaited feature; Line-item Classifications is now available and we've also packed in a bunch of other enhancements and bug fixes, check out the details below. ✨ Line-item Classifications We've expanded Reckon One's classification functionality and…
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Stock on Hand and Link to Sales Income
I have started creating new inventory items and inventory assembly items but have left out entering the stock on hand figure at the time of creating these items. I now want to enter the on hand amount but it is not allowing me to record this through the edit item function. What should I do? Is the only way to record the…
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Notes - Per Individual Pay - Reckon One Payroll
Would it be possible to have a note section that can be added each pay run for individual pays rather than writing in their general profile? There are often times when a note is required to all employees as well as individually and it would be easier if it could be added as a drop down prior to "Mark as Paid" or "Sending…
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Break down of Tax in each pay shown on payslip
This would be particularly helpful as was asked by an employee to have a breakdown of their tax amount which shows how much is general tax as per the NAT 1005 and what their amount is for Study and Training Support Loans as per NAT 2173. I have selected the required boxes under the tax area in the employee set up, but…
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Total on SuperStream Page
At the moment the total on the SuperStream page only shows the total per employee but not the total superannuation that exists in the batch. Simple, but useful.
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Screen size
Following an upgrade a few months back, I found the screen on my laptop was very short and the 'NEXT' etc buttons could not be accessed. I found if I opened the new Full Screen button, the problem was solved. However, I have found now that the screen size has become short again, so there is a narrow band of programme with…
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Changing Template Formatting, one blasted cell at a time!!!
I am often changing templates and find it incredibly frustrating to single select every individual cell to alter, as an example, the font or border There is the capacity to select multiple cells to move them, why not also allow that selection to apply the same 'edit' to all cells selected? Have asked this previously in a…
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✅ RESOLVED - MFA codes not being delivered - 15 October 2025
Hi everyone We're currently investigating reports of MFA codes not being delivered via SMS when logging into Reckon Accounts Hosted, Reckon One and the Reckon Portal. We're currently investigating where this issue is stemming from and hope to have more info to share very soon. In the interim, if you have access to the…
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RE MFA Code
My MFA code is not being delivered. Can anyone adivse what the problem might be. I was in an hour ago, no problem. Am unable to log in now. Need to get in!!
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Discrepancy Between Salary Sacrifice and RESC Figures in EOFY Finalisation Report
Hi Team, I’ve noticed a discrepancy for one of our employees in the EOFY Finalisation Report. The "Salary Sacrifice" field shows a $0 balance, while the RESC amount is $4,550 — which correctly reflects the total salary sacrifice contributions made to his super fund for FY2025. This employee has not changed super funds and…
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Fast coding - bankdata update
Hi we use Fastcoding, bank data to send the bank statement transaction lines to Reckon Accounts Hosted each week. We typically have rules set up to send these through, in the past you would click on rule and the rule would action leaving the line visible to be able to check what was sent to Reckon was correct. There seems…
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Default number of print copies
This discussion was created from comments split from: Default printer setup reverts to Letter after each session.
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Reckon Hosted Automation of Order Entries
I use Jotform to collect our wholesale orders and then I have to manually retype all the info in to Reckon Is there some kind of automation (or AI agent) that can auto import into Reckon - using preset Item Codes for inventory I spend way too much time on the daily retyping all the info