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Will email issue ever get fixed?
Respectfully, it's been a very long time since the issue of Reckon accounts desktop having issues emailing through outlook. Despite a lot of work around suggestions, that don't work, i was wondering if it might be time this issue was fixed in the program itself. I realise it might be an old code Reckon is working with, but…
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Disputing the Annual licence fee under the Fair Trading Act
NZ Desktop users (NOT hosted) who purchased their software are now being charged an annual licence fee, which contravenes the NZ Fair Trading Act (Sections 7, 8 and 9). In brief, Reckon cannot force us (by serious threats or pressure) to accept a new annual contract, when we originally purchased a perpetual licence. Their…
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Do my employees have to switch to Colonial First State?
Hi I'm new to this community stuff so go easy on me. I am Account Hosted user and have been using the ATO Clearing house with ease, my question is each employee has a different super fund and if I was to use Colonel First state (As an Example) as the Clearing house would they all have to change over to CFS? Thanks Craig
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Reckon Payroll - Custom Reports Feature Request
Hi guys, It would be very handy to be able to save custom reports for future use. For example, we always edit the Payroll Detail report by removing the Customer / Project / Classification tick box option but there seems to be no way of saving these preferences for next time. Regards, Mark
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add payrun super stream status in payroll dashboard widget
Given superstream is an upcoming reality, it'd be good to see the status of superstream payments group by payrun, in a similar to the STP status in the payroll widget
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Feedback on new invoice system
I have been using the new invoice system for a while, and I honestly hate it. It's making things so much harder than it used to be. The date defaults to today's date, so when entering invoices for payments from a previous month, I have to enter the date each time. In the old system, it would default to the date you had…
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What is the best way to process a returned supplier payment due to incorrect supplier bank details?
The supplier provided incorrect bank details, and the bank has returned the funds. Is it possible to process this without creating a supplier credit and invoice so it doesn't show as 2 invoices and payments for the supplier? Thank you.
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Splitting employee pay to two bank accounts
Hi community I haven't dealt with this before so looking for assistance. I have a new employee who wants his pay split and deposited into two bank accounts. Is this possible to set and will it work with the ABA that I usually do?
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How to remove the GST line on the body of the quote
My client has had a quote/estimate set up for a long time. It prints the total of GST in the body as STANDARD in the description column. I've done everything I can think of to remove it but I can't. I've tried adding the GST columns and then removing them again. I can't make it happen when I customise a layout in my…
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Why are there two employee menus?
I was adding a new employee today and noticed there are two options in the menu for employees. One in payroll and the second in the contact centre and they look quite different. What's the difference? Which one should I use?
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Legal Trust Payments
Hi, I have entered some payments to a Legal Trust as cheque payments (GST Free). I now realise that I should have set up a Clearing account to process and reconcile these. Some of the payments are from a previous year, what is the best way to correct these payments, and claim GST Thanks, Cheryl
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Reckon One update! ✨ Invoice date field improvements & more!
Reckon One has received a quick little update but it includes a very highly requested new improvement to the invoice date field, along with other fixes, check out the full inclusions below. ✨ Previous transaction date will be retained when creating consecutive transactions When creating multiple transactions in one go, for…
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Merged: Super batch total
This discussion has been merged.
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Employee List Report - additional optional columns
We frequently need an employee report that includes all of the employee's personal information. Currently, we have to run, export and then combine both the 'Employee List' report and 'Employee List - Payroll' report to export all of their individual information. Having the additional columns of Postal Address (it only has…
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Individually Employee - generate multiple payslips
I love the new feature of being able to now generate multiple PDF pay slips from a pay run together and being able to see the individual pay slips under an individual employee's card. However, I would love to see an option that would allow us to generate this kind of mass PDF pay slip report but for an individual employee…