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Which report do I use to view employee number?
I created an Employee yesterday but it does not appear in the Employee Centre. What report do I use to see the Employee Number as when I add that item to the Employee contact list it does not pull through. Reckon will not allow me to use the Employee Number again so it must be somewhere?
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Log a support ticket - There was a problem with your submission
Hi, We are trying to Log a support ticket to resolve an Error, but the form keeps declining even though all the * marked fields are filled and correct. Is there an issue with this web support?
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#TipTuesday - Negative balances in initial YTD and when to use them
Even the most careful payroll setups can sometimes have hiccups, like incorrect earnings, wrong leave balances, or miscalculated superannuation. That's why Reckon One Payroll has now made it easier for you to fix even the trickiest payroll errors and guess what?😀 You can now enter negative initial YTD values too!! Adding…
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Reinstate Terminated Employee
I'm trying to rehire a previously terminated employee and in the past, I had the option to rehire and edit the selected employee and have done this before. This option is no longer in the menu and "new employee" will only open a new card. I'm using Reckon Hosted.
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How do I run an EBITDA report out of Reckon Hosted
I have been asked for an EBITDA report to give someone for the possible sale of a business. Our accountant cant do it (dont ask why not), he has no access to reckon (again dont ask why not) so it has been left to me to figure it out. I have done a google search and found the following: Steps to Create a Custom or Standard…
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Bank feed stopped on 1st Oct
Hi, Both books that I look after are having the same problem. no bank feeds since 1st October. Is there anything going on with Reckon that might affecting bank feeds? Please let me know how long this will be fixed? Thanks
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Transferring notes on time entries to invoice description
Urgent question: Iam creating invoices for clients. we need to add the time entries in September as individual items into invoice. when we use the old version of invoice, it allows me to load the "notes" in timesheets into the "description" section in the invoice. However, when the invoice interface has the new look, it…
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The invoice header columns should stay fixed/frozen as you scroll line items
In the new invoice interface, when you have a large number of line items (say 50 line items) as you scroll to line items to adjust anything in them (category, description, rate, qty, tax, etc) you need to continuously scroll back up to the top to understand/confirm what column you are about to change. If you have a large…
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Improved layout of screen when adding timesheets to invoices
In the new invoicing screen, when adding line items to the invoice via existing timesheets I cannot see a preview of the totals. I used to be able to do this in the previous version of invoicing (the one you are retiring). Can you bring that back please? Ensure we can see the total of the timesheets we are adding to the…
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Using Inventory Assembly for Builds of Product Bundles
I've starting playing with using Inventory Assembly for a carton of products that has various set items within it. I was hoping that when I then added that InvAss item to a Sales Order, it would pull through to show the individual items on the Inventory on Sales Order But this doesnt seem to be the case? Does this only…
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Superannuation Contribution amount incorrect
Hi, I have just changed the superannuation details for an employee in the last week of the month. Effectively she should have contributions from 'old fund' x 3 weeks and 'new fund' x 1 week. Payroll summary for the month is only showing contribution of 'new fund' x 1 week. Why is this the case. Your payroll summary is a…
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Making a payment to ATO for BAS
Interestingly I was able to enter "make payment" in August for the June BAS to the 4 accounts that migration put it all to, and it worked out. Since then I did the same for the monthly PAYG which only started in July this year. But now, doing the Sep Qr I thought I would enter it as a bill because it doesn't need paying…
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Reckon One update! ✨ Huge upgrade to Fast Coding!
Fast Coding in Reckon One has received a significant update which makes your bank transaction experience much easier, simpler and smarter. This update has been developed directly from user feedback and we're excited for you to try it out! Check out the inclusions of today's update below. ⚡ Performance upgrades We've made…
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Add a grand total for the amount outstanding in the unpaid tab.
Add a grand total for the amount outstanding in the unpaid tab.
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Employee sort order only available by first name - could we have the option to sort by last name ple
Standard practice to be able to sort employees by last name