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Printer not activated, error code -60 - Terminal Server
Reckon Accounts Premier 2024 Server 2022 with RDS role installed. Followed the below guide to complete the initial installation. Installing, Updating and configuring Reckon Accounts In windows server (terminal server) - Reckon Help and Support Centre Install mode used Install Reckon Accounts Only Can't generate any PDF's.…
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Super deducted mistakenly
Good afternoon all, I mistakenly deducted superannuation contributions from two individuals who should not have been deducted. As a result, my superannuation amount is now showing an increase of $448.80 in Recon. Please assist me in correcting this issue. Your support would be greatly appreciated. Thank you.
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Reckon one Update and addition of Purchase order on invoice
This is excellent feature as in our industry, customers issue purchase orders and it is easy to get paid as there will not be any dispute. Taking it further, we also issue purchase orders to our suppliers. How can this new feature be used fo rissuing purchase orders to suppliers?
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PAYRUNS ARE CORRECT PAYROLL SUMMARY IS LARGER
Hi Team. First time on here, hoping this is helpful. I have completed payruns for last finacial year and the payroll summary for each employee doe not match the combined payruns for the employees - struggling to understand why. Please help.
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Bulk account change
Just wondering if it's possible to do a bulk re-allocation of account for a particular supplier? So I have 2 farms - lets call them Moree & Grafton, operating under the one company file. As an example, for 20 years I've allocated cheques to both Moree and Grafton Vet's to the one account - Vet Expenses. I now have the need…
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how do you copy a transaction
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Saving files to the Q:drive then cannot find them
I have saved the TPAR in the Q:drive but have trouble finding it to save to my computer. Why is this so difficult? On the old platform this was not a problem.
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Reckon Community Rewards Roundup! June 2025 🏆
Happy new year! 🎉🙌 Well.. new financial year that is 😄 Hopefully everyone has smooth, stress-free End of Financial year period. Its that time of the month where we recognise our awesome members for Reckon Community Rewards! June 2025's $100 gift card winner is.. As expected June turned out to be a massive month with the…
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Super Amount Not Showing Up in Pay Liabilities
Good Morning all, I paid the super today, and was trying to enter in Reckon. I went to Employees—>Payroll Centre, and clicked on 'Create Custom Liability Payment' under Pay Liabilities. I then chose the Dates as 'Last Payroll Quarter' and clicked ok. Amounts to Pay are all zero. Could anyone help me with this? I have…
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How do you export reports after you have exported them...
the widget isn;t there anymore
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Memo field needed in "Payments to Deposit" list and/or ability to double click and open payment.
We use miscellaneous sales/cash sales a lot in our business and it would be helpful when making deposits if we could see the memo field (from the invoice or sales receipt) on the "Payment to Deposit" list - we use this memo for the customer name, if known. There are times when we are depositing a payment from an incorrect…
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Can the "Payments to Deposit" list (when making deposits) have a "Memo" column?
We use miscellaneous sales/cash sales a lot in our business and it would be helpful when making deposits if we could see the memo field (from the invoice or sales receipt) which we utilize to list the customer name, if known. There are times when we are depositing a payment from the incorrect customer when there is more…
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MFA codes via SMS not being delivered (25 July 2025)
Hi everyone We're currently investigating an issue affecting MFA codes not being delivered via SMS when logging into Reckon Accounts Hosted, Reckon One and the Reckon Portal. We're currently investigating where this issue is stemming from and hope to have more info to share very soon. In the interim, if you have access to…
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SUPER REPORTS
Super Contributions by employee report default sort is by pay run name. There is no provision to include pay date in the report. It would be good to have the pay date included and the ability to sort by pay date to keep it all in order.
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Server issues?
Hi, Are there any technical issues happening at the moment? I’ve just lost an entire pay run. Initially, I received a “500: Internal Server Error” message, and now I’m getting another error at the top of the screen whenever I try to do anything within a run. #reckonpayroll