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Discrepancy Between Salary Sacrifice and RESC Figures in EOFY Finalisation Report
Hi Team, I’ve noticed a discrepancy for one of our employees in the EOFY Finalisation Report. The "Salary Sacrifice" field shows a $0 balance, while the RESC amount is $4,550 — which correctly reflects the total salary sacrifice contributions made to his super fund for FY2025. This employee has not changed super funds and…
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Fast coding - bankdata update
Hi we use Fastcoding, bank data to send the bank statement transaction lines to Reckon Accounts Hosted each week. We typically have rules set up to send these through, in the past you would click on rule and the rule would action leaving the line visible to be able to check what was sent to Reckon was correct. There seems…
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Default number of print copies
This discussion was created from comments split from: Default printer setup reverts to Letter after each session.
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Reckon Hosted Automation of Order Entries
I use Jotform to collect our wholesale orders and then I have to manually retype all the info in to Reckon Is there some kind of automation (or AI agent) that can auto import into Reckon - using preset Item Codes for inventory I spend way too much time on the daily retyping all the info
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Reckon One update! ✨ Line-item classifications & a whole lot more!
A brand new update has just hit Reckon One and its another big one! A long awaited feature; Line-item Classifications is now available and we've also packed in a bunch of other enhancements and bug fixes, check out the details below. ✨ Line-item Classifications We've expanded Reckon One's classification functionality and…
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Customer contact number not appearing on estimate
Hi I have the estimate template but the customers name & contact number or email address does not appear on the template anywhere, I have the Name/Address selected & Ship To as well. The customers name & contact number is listed in the customer details, is someone able to assist me?
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Which report do I use to view employee number?
I created an Employee yesterday but it does not appear in the Employee Centre. What report do I use to see the Employee Number as when I add that item to the Employee contact list it does not pull through. Reckon will not allow me to use the Employee Number again so it must be somewhere?
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Log a support ticket - There was a problem with your submission
Hi, We are trying to Log a support ticket to resolve an Error, but the form keeps declining even though all the * marked fields are filled and correct. Is there an issue with this web support?
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#TipTuesday - Negative balances in initial YTD and when to use them
Even the most careful payroll setups can sometimes have hiccups, like incorrect earnings, wrong leave balances, or miscalculated superannuation. That's why Reckon One Payroll has now made it easier for you to fix even the trickiest payroll errors and guess what?😀 You can now enter negative initial YTD values too!! Adding…
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Reinstate Terminated Employee
I'm trying to rehire a previously terminated employee and in the past, I had the option to rehire and edit the selected employee and have done this before. This option is no longer in the menu and "new employee" will only open a new card. I'm using Reckon Hosted.
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How do I run an EBITDA report out of Reckon Hosted
I have been asked for an EBITDA report to give someone for the possible sale of a business. Our accountant cant do it (dont ask why not), he has no access to reckon (again dont ask why not) so it has been left to me to figure it out. I have done a google search and found the following: Steps to Create a Custom or Standard…
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Bank feed stopped on 1st Oct
Hi, Both books that I look after are having the same problem. no bank feeds since 1st October. Is there anything going on with Reckon that might affecting bank feeds? Please let me know how long this will be fixed? Thanks
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Transferring notes on time entries to invoice description
Urgent question: Iam creating invoices for clients. we need to add the time entries in September as individual items into invoice. when we use the old version of invoice, it allows me to load the "notes" in timesheets into the "description" section in the invoice. However, when the invoice interface has the new look, it…
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The invoice header columns should stay fixed/frozen as you scroll line items
In the new invoice interface, when you have a large number of line items (say 50 line items) as you scroll to line items to adjust anything in them (category, description, rate, qty, tax, etc) you need to continuously scroll back up to the top to understand/confirm what column you are about to change. If you have a large…
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Improved layout of screen when adding timesheets to invoices
In the new invoicing screen, when adding line items to the invoice via existing timesheets I cannot see a preview of the totals. I used to be able to do this in the previous version of invoicing (the one you are retiring). Can you bring that back please? Ensure we can see the total of the timesheets we are adding to the…