-
How to add a salary sacrifice deduction using percentage rather than fixed amount
Hi everyone, I was wondering if it was possible to add a deduction line item using a percentage instead of fixed amount. I'm having difficulty finding out if this is possible or not using the documentation. When we look at the details of a payrun, deduction items have a "IsPercentValue" attached to them. Is it possible to…
-
Make print setup available for reports.
I have just printed to pdf a general ledger report that had the balance column on a separate page. It would be good to be able to set reports to one page wide or choose landscape if the report is not fitting on portrait.
-
BAS calculation sheet
Th figures on my BAS calculation sheet are incorrect. The figure owing at the bottom is correct The G1 and G11 are not as I have manually added the figures up.
-
Paper Size setting has changed to Letter in Printer Setup
This discussion was created from comments split from: Missing logo image on printed invoices after upgrading 🖼️🖨️.
-
Payroll Salary Sacrifice Reporting
Salary Sacrifice Reporting needs to be fixed so that we don't have to do work arounds to make it balance to the EOFY numbers.
-
Employment Agreement - viewing employees
Hi community I've setup several of our employees in an employment agreement so that I can look at using a pay template instead of the pay setup. Is there an easy way to see which employees have been assigned in the agreement and it's classification?
-
Adding line item classification blanks out tax code and other fields
This discussion was created from comments split from: Reckon One update! ✨ Line-item classifications & a whole lot more!.
-
Delays with online banking opening
Is anyone else experiencing long delays with online banking opening in Reckon Hosted? Currently waiting longer than 10 minutes.
-
Employment Types - Can I add a new one?
Hi, I would like to add a new "Employment Type" in the Employee Detail section of Reckon Payroll I have looked through the settings but cant seem to find where to add it. Any help would be appreciated
-
Stock on Hand and Link to Sales Income
I have started creating new inventory items and inventory assembly items but have left out entering the stock on hand figure at the time of creating these items. I now want to enter the on hand amount but it is not allowing me to record this through the edit item function. What should I do? Is the only way to record the…
-
Break down of Tax in each pay shown on payslip
This would be particularly helpful as was asked by an employee to have a breakdown of their tax amount which shows how much is general tax as per the NAT 1005 and what their amount is for Study and Training Support Loans as per NAT 2173. I have selected the required boxes under the tax area in the employee set up, but…
-
Screen size
Following an upgrade a few months back, I found the screen on my laptop was very short and the 'NEXT' etc buttons could not be accessed. I found if I opened the new Full Screen button, the problem was solved. However, I have found now that the screen size has become short again, so there is a narrow band of programme with…
-
Changing Template Formatting, one blasted cell at a time!!!
I am often changing templates and find it incredibly frustrating to single select every individual cell to alter, as an example, the font or border There is the capacity to select multiple cells to move them, why not also allow that selection to apply the same 'edit' to all cells selected? Have asked this previously in a…
-
✅ RESOLVED - MFA codes not being delivered - 15 October 2025
Hi everyone We're currently investigating reports of MFA codes not being delivered via SMS when logging into Reckon Accounts Hosted, Reckon One and the Reckon Portal. We're currently investigating where this issue is stemming from and hope to have more info to share very soon. In the interim, if you have access to the…
-
RE MFA Code
My MFA code is not being delivered. Can anyone adivse what the problem might be. I was in an hour ago, no problem. Am unable to log in now. Need to get in!!