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Inactive Bank a/cs
I made a couple of bank a/cs inactive however they still appear on the ATB. Is there a way for these a/cs to not appear as nil….
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Overpayment to Employee and Leave Reversal due to Work Compensation
Hi all, Just wonder if anyone can advice how to correct this pay reversal/adjustment in Reckon. We have an employee who applied for work compensation. Before the claim gets accepted, she was still receiving pay from us by using her annual leave and sick leave balance. However workcover has now advised us that the claim is…
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STP Finalisation incorrect
The STP Finalisation Report is showing the incorrect PAYG figure for an employee on a clients file. I know which pay run it relates to and have worked out that the payg on the lump sum has been doubled up. What it is showing now is different to the STP report submitted to the ATO at time of payment. When I go to revert…
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Rostered Days Off recording
Hi, a client has just advised me they are offering their full-time staff 9 RDO's per year from 1.6.2025. Then today I get my first form stating someone is having a day off next week. I have no idea how to record this, does anyone to do at all and can help me? I have the 4 spots full on the leave tab already:
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Is this email legitimate?
I received the below email. I do not know if it is legit. Can anyone shed some light please? Email below. I hope you’re doing well. This is Rajesh from Reckon. I tried reaching you by phone earlier but was unable to get through. I need to discuss an important matter concerning your Reckon Accounts License. We’ve identified…
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Reckon Enterprise Update Industry Specific Versions - What Exactly are these?
So I downloaded and installed v34, went OK if a little clunky. Open it and, instead of just being the latest version with appropriate changes, it hits me with a screen to choose between industry specific versions of General Business, Retail, Contractor, Non-Profit, Professional Services and Manufacturing & Wholesale…
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New Accounts Hosted platform browser requirements
Hi All Did i read correctly that the new Accounts hosted platform only supports Google Chrome browser. I operate Firefox for my email system. Is my understanding correct? Are there any suggestions as how
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Is this the Reckon Accounts Premier 2025 Download?
Each year the download has indicated the year, is the V34 something new instead of the year?? Thank you - Gayle
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No year label on Hosted 2025 button
Hi Reckon team With yesterday's release of Hosted 2025, I've noticed there is no year label on the launch button like there usually is. It's a little confusing and I've opened the wrong version a couple of times now because of it. Can this be corrected?
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Tax included
Hi all Two questions for our new company which has been set up: how do we get the amounts include tax to be ticked always in cheques and bills? 2. Why is this cheque not balancing? Our preferences are set up as: Thank you!!
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Importing Stock Quantities
Is there an app available to import stock items with quantities on hand?
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Downsizing business
Hi, we have downsized to a work from home business with no employees, and only invoicing maybe one or two times a month. I've been with Quickbooks and Reckon for over 20 years and have a lot of data, which I'd like to keep - so my question is, is there a cheaper Reckon option than the Accounts Hosted I am currently on, as…
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Reportable Fringe Benefits
Hi, where and how do I enter Reportable Fringe Benefits onto an employee's record? Also at what date do I enter this on? Many thanks
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Invoice template
Is an invoice template shareable? If so, does anyone have a good template. I am wanting to add a field for accepting credit card payments and payment options. I already have an added text box for EFT details. The existing template in Hosted looks very old and outdated
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Shortcuts not working after allowing pop-ups
This discussion was created from comments split from: Why can't I copy and paste, or print in the new Reckon Accounts Hosted platform?.