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Leave Balances and Accrual Value Report - Classifications
Hi, I just tried the above as per the announcement but I don't have the option to tick, is there something I need to do to get this to appear? Thanks,
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STP processed twice
Hi, I processed weekly payroll to STP twice on 5th November how do i go about rectifying this? Thank you
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RESC figures not matching Salary sacrifice figures
I have an employee who does salary sacrifice. The RESC figures do not match the salary sacrifice figures. An amount of $9.44 comes up on the super report in the RESC column. This amount does not show on the wage slips. I have been having this problem for years and had to use the work around to fix it and now since the…
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Item Price List Report Format
Hello, When I print an Item Price List Report, the "description" field is not printing in full. It gets to a point around 210 characters and then abridges with "..." at the end. I really need help to format the report so all of the "description" text is printed. Note the same thing happens when you export the report to…
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Exporting employee records to Excel
Hi Team , I need a complete report of employee records (include in employee card) exported to Excell Surname Given Name Rate DOB Pay Group Payroll Code Email Gender Start Date Mobile Street Address Unit Number Suburb State Postcode Bank Account Name BSB Account Number Tax File Number Default superfund nominated by employer…
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How to download employees' payslip in bulk
Hi, We have 40 employees and I will need to download each employee's monthly payslip in PDF file and save in the "employees name + month" format. Is there a way I can download in bulk and name them automatically? Many thanks
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New Invoices - Full Payment Details screen
Hi, In the new Invoices module the Add Full Payment Details screen comes up with all fields blank just like a new Receive Payment screen Under the old Invoices the Full Details screen would come up with Customer etc filled in AND a filled out Allocate row. We used the full details for only one reason - to record payment…
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Can the pdf for payslips for multiple employees for a payrun be sorted in name order?
Good morning, the new payslip feature, the pdf report for all employees for a pay run, is sorting randomly, the pdf is not in any name or number order. I have 68 pages in my pdf report, not sorted in any order, is it possible for this pdf to sort by first or last name please. Thank you, Regards - Gayle
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Printing multiple payslips
In the old Payroll Premier app, we could print 3 pay slips per page. I can't see an option to do this in the Payroll app after the STP2 update. Also, is their an edit function for pay slips? Another feature that was in the old app. Thanks
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Access to historic payslips for Admin...
After all the migration over to STP2, is there anywhere I can access a copy of individual employees payslips, as was the case in the old set up? Thanks
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Reckon One update! ✨ Easily access all payslips for an employee and more enhancements!
We thought we’d wrapped up our final Reckon One release for 2025… but we’ve managed to squeeze in one more! This end-of-year update delivers a highly requested new feature - the ability to easily access all payslips for an employee! Plus we've added a range of other improvements and bug fixes to round out the year on a…
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HELP Debt
Hi One of our employees has a HELP debt. We can see the amount is included in the PAYG total but doesn't show it separately anywhere. Is there a report in Reckon to show us how much is taken out for the HELP debt separately to everything else? Thanks Debbie
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Deductions not appearing when creating a pay run
I have set up a deduction for certain employees (pay money off their account) and attached it to the employees however when I do a pay run it doesnt show up at all even though its active and all of the information has been entered its not a before tax deduction; union fees etc I have set it up as an other - if I can please…
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Receipting an Employee's Superannuation contribution refund
In Reckon One - After submitting my employees superannuation contributions through BEAM, One employees contributions were refunded because they have changed their Superfund and I would like to ask how do I receipt the refund and allocate it to the employee's new superannuation fund.
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Cannot switch to Single User Mode as eInvoicing has company open - how can I close ?
I am ready to upgrade to the 2024 version but cannot switch to Single User Mode as I keep getting the message: You cannot switch to single-user mode as eInvoicing has the company file open. How can I get eInvoicing to close the company file - I cannot see any Instructions or option to do that.