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Reckon Payroll App update! ✨ Classifications are now available in the mobile app!
The Reckon Payroll mobile app has received an update to version 8.5.2 which introduces Classifications to the app! Classifications are a way to tag certain elements which will then appear in your reports and these are now available in payroll. Classifications can be assigned to an employee, pay run or an earnings or…
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Printing bills that are linked to specific accounts
I would like to print out our bills that are linked to specific accounts, when i go to print once i have selected the bill it doesnt show who the bill is for….. i went in to the Settings > Money Out > Bills > Manage Templates > Made sure "Yes" is selected for Company Name, but it still doesnt show the Supplier. How do i…
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Setting up backpay as a payroll item
How do I set up Backpay as a payroll item? Screenshots please.
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Limit field for Super Guarantee
Concessional super is capped - to $30,000pa in 2024. high income earnings (above $260,869pa) will hit this limit and will not qualify for super guarantee payments for the rest of the financial year. Any payments above this amount will incur additional taxation for the employee. A limit field to prevent payment above this…
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1 April 2025 payrun not being included in superstream lodgement
Hi there, I'm going to prepare employee super by SuperStream, however, the total amount is different with my payroll report. Don't know why… I attached screenshot for this problem. Please help me with this issue. Many thanks.
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Black screen of death
2nd time today that I have got the black screen of death….Does anyone know what would cause this
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Ability to add Customer:Job to line item
The ability to add Customer:Job to line items is available in Reckon Hosted. It is not in Bank Data. This seems to be an obvious omission.
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Website address for suppliers
Can you please add an option to put a website address into the suppliers/customers details. It would be nice to have the extra information. Thank you.
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Unable to make system account inactive
Not one things came up in search for this. I have an account in current assets and because the migration coded it to a system bank a/c, I no longer wish to use it. It isn't a real bank a/c. But I don't seem to be able to make it inactive. A couple on months ago, I made a bank a/c inactive and it worked, but I can't find…
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Is the "Remember Me" option not saving the password
Hi all Ive just altered my password on Reckon Hosted ive ticked the Remember Me option but the password isnt saving Am i doing something wrong Thanks in advance
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Unrecoverable error crash when viewing inventory adjustment - Reckon Accounts Hosted 2025 ⚠️
Hi everyone We have been investigating reports of Reckon Accounts Hosted 2025 and Reckon Accounts Desktop v34 crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the 2025 version designed to hide inactive…
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ETA on Bank Feeds in Accounts Hosted
Hi Reckon, We are currently using Accounts Hosted and i have just selected a few bank accounts to the online bank feeds. How will i know when the process is completed? Will my home screen change? How long till the process is complete? Thank you
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Project-based transaction report — (show all bills/expenses per project, filterable & exportable)
Currently, there’s no way to view or export all bills associated with a specific project in Reckon One. The Ledger Transactions report is too broad, lacks filters, and has export size limitations. A dedicated, simplified Project Transaction Report showing individual bills/expenses tagged to a project would save hours and…
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When did the change to licensing occur - Enteprise
Is there someone who can confirm when the licensing changed for Hosted, that we are no longer allowed a single user licence for the Enterprise edition of Reckon. As I have to do 3 rebuilds over the weekend, I would prefer to be running it locally as it may be slightly faster. I just got of the phone with support and they…
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#TipTuesday - Setting up a bank feed in Reckon One 🏦
Looking to setup a bank feed? You can set up your bank feed in Reckon using one of two available methods. Direct Feed Open Banking Yodlee is available as a third method for setting up your bank feed. However, due to ongoing issues with this option, we recommend using either Direct Feed or Open Banking, which are more…