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Ability to edit older transactions
Having come from Reckon Accounts, I find I miss the ability to make corrections to past entries or add comments to them. Today, going through last FY assets, one was in the wrong Gen.A/c, previously I could just edit it to correct it, no so in Reckon One. Similarly tried to add a missing description, ditto, could not do.…
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Updated Online Tutorials
As an extremely new user of Reckon, will there be new updated online tutorials on how to use the new Invoice system. All tutorials I have found have been 2-3 years old and reference fields that are no longer available.
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Recurring Journal Entries
I was wondering if I can make a recurring journal entry. I have some that are the same every month, that I had as automatically recurring every month in previous Reckon Accounts, but now in Reckon One, so far I can only see that I have to enter them manually every month.
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Credit card payment on Hosted invoices
Is there a way that this can be achieved… There are some historical postings (2022) in relation to the query, but the response was then about Reckon One. Has anyone been able to implement something that works automatically? Especially when we have 2,000-2,500 memorised invoices going out every month.
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Quick Question - Manual Tax Adjustment has been undone
hi I'm a brand new user as of yesterday and wondering if anybody can help me with a quick query? I live in Australia. manually had to adjust The PAYG tax slightly as the number calculated was incorrect. The pay slip was generated and the information submitted to The ATO, with then transaction then classified as done after…
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MFA Code - can it be sent to an email?
Can the MFA code be set up to be received to an email rather than sms to a mobile? When Im on holidays or away and boss wishes to use/check Reckon - it would be easier to get code via email. Can this be done??
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Tax Code on Finance Charges
I need advice please as to when a client creates Assess Finance Charges from the Create Statements window (approximately 30-40 every month) that a Tax Code is not appearing nor is it showing on any Tax Reports. This obviouly throws out the comparision of the PL to the Tax Reports. Any advice would be appreciated.
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Invoice Printing incomplete over 2 pages
Is there a way to make invoices that extend over 2 pages look professional? Currently when the list of billable items exceeds the 1st page the bottom of the invoice looks incomplete with total amount boxes missing. Is there a way to fix this problem? I find Reckon Invoice Template Layout Designer extremely "clunky" and…
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Reverse Salary Sacrifice
Hi We have employee that has requested the superannuation's salary sacrifice to be reversed from the last pay. While processing the next pay for the employee we tried to put a positive figure for salary sacrifice in, but it kept on changing back to negative. Is there a way to adjust the amount of salary sacrifice taken…
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Reckon One update! ✨ Huge upgrade to Fast Coding!
Fast Coding in Reckon One has received a significant update which makes your bank transaction experience much easier, simpler and smarter. This update has been developed directly from user feedback and we're excited for you to try it out! Check out the inclusions of today's update below. ⚡ Performance upgrades We've made…
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Discount Rebates
We have an Apprentice on hire and we get a bill from the Training company charging his hours and rate, travel days and several discounts, like Federal Funding [NCF] Electrical Commission [NCG] etc. I have entered them as negative and balance, but when I pay the cheque the amount is correct but it leave a few cents short…
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📢 Important: Reckon One classic invoicing is retiring - Switch to the new invoice experience today!
Hi everyone, You may have seen from our previous announcements that we’ve introduced a brand new invoicing experience in Reckon One - designed to be faster, simpler, and built directly from your feedback! With its modern design, improved usability, and enhanced features, the new invoicing experience will soon become the…
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Employee super member number not updating
Hi, I've received my employee's super details after processing a payrun for them. I now need to change the details for lodgement with Beam. I have tried reverting the payrun to a draft and then marking as paid after updating the employee's details although the super details are still showing as the old details when I go to…
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Issue with New Invoice Interface - Can't See Invoices - Something Went Wrong Message
Since the new Invoice Interface went Live I can't see them and only get the below message. Have rebooted, logged out and logged in makes no difference. Any suggestions?
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Toolbar Preference Settings
In Preferences / General you can select the option under Toolbar to 'Enable the toolbar to collapse when in a minimized screen mode' The problem is you have to make this selection every time you login. Please, instead of a box to tick each time, PLEASE make this a radio button that you can select once to make this option…